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Hand on Heart Jewellery Reviews

4.9 Rating 599 Reviews
98 %
of reviewers recommend Hand on Heart Jewellery

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Always kept up to date with progress and received earlier than expected. Should have ordered the smaller size
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Posted 2 months ago
Thank you for your wonderful review. We're thrilled to hear that you were kept updated and received your order earlier than expected. If you have any questions about your order please don't hesitate to reach out - Team HoH x
Posted 2 months ago
Two words. Awesome and perfect. The whole process was quick and easy. The quality is amazing. Thank you Donna.
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Posted 2 months ago
Thank you so much for your amazing review! We’re delighted to hear that you found the whole process quick and easy and that you’re happy with the quality - Team HoH x
Posted 2 months ago
Easy ordering system and easy to upload photographs. Good communication and kept up to date at all times. High quality bracelet.
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Posted 2 months ago
Thank you for your fantastic review, Karen! We're so glad to hear that you found our ordering system easy and that our communication kept you well-informed. It's wonderful to know you love your high-quality bracelet - Team HoH x
Posted 2 months ago
Very good
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Posted 2 months ago
Thank you for your kind feedback - Team HoH x
Posted 2 months ago
This is so beautiful, quite solid not flimsy like some are, ordering was easy and straight forward. Love it thank you.
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Posted 2 months ago
Thank you so much for your lovely review. We’re thrilled to hear you find your jewellery beautiful and solid, and that the ordering process was smooth for you. Your kind words mean a lot to us - Team HoH x
Posted 2 months ago
I had an excellent experience buying my jewellery. I found the website really easy to manoeuvre, and the ordering was really easy.
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Posted 2 months ago
Thank you so much for your lovely review. We're delighted to hear you found our website easy to navigate and that the ordering process was straightforward. We truly appreciate you taking the time to share your experience with us! - Team HoH x
Posted 2 months ago
Super easy to order from you, and kept up to date with my order as it was processed. Really quick delivery too and I ordered over the Christmas period. Thank you so much.
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Posted 2 months ago
Thank you so much for your fantastic review. We're so glad to hear that ordering was a breeze and that you were kept updated throughout the process. It’s wonderful to know that your delivery arrived promptly, especially during the Christmas period - Team HoH x
Posted 2 months ago
Thank you so much for your lovely review. We're delighted to hear that you found the ordering process easy and appreciated our updates along the way. It's great to know that we could deliver quickly, even during the Christmas period. Your kind words mean the world to us! - Team HoH x
Posted 2 months ago
Highly recommend this company, they kept me informed and my item was delivered earlier than expected. They took great care of my loved ones ashes. The jewellery comes in a lovely keepsake box too.
Hand on Heart Jewellery 5 star review on 13th January 2025
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Posted 2 months ago
Thank you so much for your wonderful review! We're overjoyed to hear that you felt well-informed throughout the process and that your item arrived early. Taking care of your loved one's ashes is our utmost priority, and we’re glad you appreciated the keepsake box too. Your support truly means the world to us! - Team HoH x
Posted 2 months ago
Excellent, could not fault the service or the product. Highly recommend!
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Posted 2 months ago
Thank you for taking the time to leave us this lovely review, and for your very kind recommendation. Team HoH x
Posted 1 month ago
From start to finish communication was faultless they explained what was happening when. 100%
Hand on Heart Jewellery 5 star review on 10th January 2025
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Posted 2 months ago
Thank you for your amazing review! We're thrilled to hear that our communication made your experience seamless from start to finish. Your support means everything to us, and we truly appreciate you taking the time to share your thoughts. - Team HoH x
Posted 2 months ago
Service was very good and goods ordered were lovely
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Posted 2 months ago
Thank you for your lovely review. We’re delighted to hear that you had a great experience with our service and that you loved your order. Your kind words mean the world to us, and we appreciate your support! - Team HoH x
Posted 2 months ago
Was very easy to order and delivery came in good time as expected. The case and the necklace and locket is very good quality
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Posted 2 months ago
Thank you so much for your fantastic review! We’re so glad to hear that your ordering experience was smooth and that the quality of your necklace and locket met your expectations. Your satisfaction is incredibly important to us, and we appreciate your kind words. - Team HoH x
Posted 2 months ago
Excellent customer service just what you need when you are grieving, thankyou.
Hand on Heart Jewellery 5 star review on 5th January 2025 Hand on Heart Jewellery 5 star review on 5th January 2025
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Posted 3 months ago
Thank you so much for your touching review! We're truly honoured to support you during such a difficult time. Providing excellent customer service is our priority, and we’re glad to hear you felt cared for. Your words mean so much to us. - Team HoH x
Posted 2 months ago
Very good , from ordered placed to delivery no problems was kept informed of process
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Posted 3 months ago
Thank you for your wonderful review! We’re thrilled to hear that your experience was smooth from start to finish. Keeping our customers informed is a top priority for us, and we’re glad you felt that throughout the process. Your support means so much! - Team HoH x
Posted 2 months ago
It’s worrying when you send a loved one’s ashes away to strangers not knowing if you’ve lost them forever, however what I loved is that you kept in touch and I knew they were safe. Getting a message with an update was amazing truly showed you understood and care about what you are creating, Thank you.
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Posted 3 months ago
Thank you so much for your heartfelt review. We completely understand how important it is to feel connected when sending these off to us. We're glad to have provided you with updates and peace of mind during the process. Your trust means the world to us, and we’re honoured to be part of your journey. - Team HoH x
Posted 2 months ago
Excellent. No problems whatsoever.
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Posted 3 months ago
Thank you for your kind feedback - Team HoH x
Posted 2 months ago
Very very good . Communication was brilliant , you can see that a lot of care goes into making these pieces . We will be using you sgsin
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Posted 3 months ago
Thank you so much. We're delighted to hear that you appreciated our communication and the care that goes into our pieces. Your support means everything to us, and we can’t wait to serve you again in the future! - Team HoH x
Posted 2 months ago
From strat to finish your service has been excemplary.I ordered 3 Pandora style charms and they were everything I could have wished for. The craftsmanship is second to none. On behalf of myself and my Daughters I wish to thank your team very much
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Posted 3 months ago
Thank you so much for your wonderful review! We're thrilled to hear that you and your daughters are so pleased with your charms. Your kind words about our craftsmanship and service mean a lot to us. We truly appreciate your support - Team HoH x
Posted 2 months ago
My beautiful bracelet I received from my parents on the sad loss of my forever Benji he meant the world to us he was my special furry boy I received it but sadly it was slightly big this happened the week before Christmas it had to be returned I never thought I would get it back in time for Christmas my parents didn't let on it had arrived when they handed me the gift I opened it I burst into tears it meant so much to me having Benji with me for Christmas Day the staff at Hand on Heart Jewellery went above and beyond to make sure I got it back in time for Christmas you will never know how much that means to me there are no words .... Thank you staff or your great customer service and compassion it means a lot x
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Posted 3 months ago
Thank you for sharing your heartfelt story with us. We are deeply touched that our bracelet could bring you comfort and connection to your beloved Benji during such a meaningful time. It's wonderful to hear that our team could assist in getting it to you for Christmas; your words about our customer service and compassion mean the world to us - Team HoH x
Posted 2 months ago
Perfect from start to finish
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Posted 3 months ago
Thank you so much for your kind words - Team HoH x
Posted 2 months ago
Hand on Heart Jewellery is rated 4.9 based on 599 reviews