Hanro - Official UK Store Reviews

Name: Hanro - Official UK Store
Address: 6 South Molton Street, London
Rating: 4.61

4.6 Rating 755 Reviews

92 %

of reviewers recommend Hanro - Official UK Store

4.6

Based on 755 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

01580 241111

Email:

suzy@intimateslingerie.co.uk

Location:

6 South Molton Street
London
W1K 5QF

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good”

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Posted 6 years ago

“perfect place to buy a Christmas present”

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Posted 6 years ago

“The website is easy to use. I was sent information about the order and its delivery. The items I purchased are high quality and exactly what I expected.”

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Posted 6 years ago

“It is very good to dispatch quickly for international deliver. I always enjoy shopping even though I live in Japan. I could get good one for my wife.”

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Posted 6 years ago

“Very happy with my purchase. Excellent quality and fast delivery. Thank you”

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Posted 6 years ago

“First it wasn't sent by hanro with whom I have always previously dealt but intimate lingerie and despite already having paid 15 pounds handling charges I was contacted by a company called aramex who demanded another 69 dollars before they would deliver my pyjamas which today January 4 I still have not received. Not happy and my long history of buying hanro online is in doubt. Okay, so one hour after I wrote the review the pyjamas arrived and I totally love them, which is why I buy Hanro goods. However, you either need to remove the VAT or charge local taxes, one or the other but not both, and also do something about the shipping and handling at both ends too. Puralator delivered my goods so I wonder who aramex is in this picture.”

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Posted 6 years ago

“Fine quality, natural fibres”

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Posted 6 years ago

“I paid for two items and received only one, saying the other was out of stock. I had no notification if I am getting the second one and at what point, but I have certainly not received refund either. On the bright side, the quality of Hanro is amazing and I am happy with the first item.”

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Posted 6 years ago

“Hanro's item is so silkey touch. It's so good for sensitive skin type.”

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Posted 6 years ago

“Excellent service as usual.”

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Posted 6 years ago

“Beautiful nightdress, another top quality garment from Hanro. Very prompt UK delivery.”

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Posted 6 years ago

“Very good.”

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Posted 6 years ago

“Excellent products, superior quality, with fast and efficient dispatch of orders.”

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Posted 6 years ago

“Great store Super value sales and great service Super fast delivery”

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Posted 6 years ago

“V poor - ordered next day delivery on Friday 21 December, finally arrived 6 days later - never order for Xmas presents again”

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Posted 6 years ago

“The nightdress arrived beautifully packed and when unwrapped was lovely, my wife was delighted with it and the quality is excellent.”

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Posted 6 years ago

“Wonderful clothes and excellent delivery service”

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Posted 6 years ago

“Helpful staff, especially Dianne, who is a really charming and thoughtful assistant. Very nice atmosphere and all goods accessible and well presented.”

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Posted 6 years ago

“Comfortable and luxurious.”

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Posted 6 years ago

“Lovely products, super feel delivery very prompt. Moira B”

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Posted 6 years ago

Hanro - Official UK Store is rated 4.6 based on 755 reviews