Harrisons Carpet & Flooring Reviews

Name: Harrisons Carpet & Flooring
Address: 418 Lake Road, Takapuna, Auckland
Rating: 4.71

4.7 Rating 5,111 Reviews

94 %

of reviewers recommend Harrisons Carpet & Flooring

Company Reviews

Metrics

Info

4.7

Based on 5,111 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 421 001

Email:

customer.care@hah.co.nz

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Harrisons Carpet & Flooring 5 star review on 16th June 2024

John Burton

Sylvia Clark

Harrisons Carpet & Flooring 5 star review on 9th June 2024

Steve Webster

Harrisons Carpet & Flooring 5 star review on 2nd June 2024

Julian Smith

132

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with service, would recommend to anyone Thanks”

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Posted 5 years ago

“fast, efficient and friendly”

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Posted 5 years ago

“We were very impressed with the whole process and the team who installed our new carpet were awesome. Done in a whole day with very little disruption. Thank you Harrisons!”

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Posted 5 years ago

“Hi Sarah, Our feedback about the product and service provided is as follows. Bret, Patrick and Matt made, what was for us a potentially anxious time in having strangers coming in and having the run of our home, into a delightful experience. We were immediately put at ease by their courteous and friendly manner, advice on a technical issue, and their willingness to assist us with some of the challenging prep work that we should have attended to, all of which resulted in us leaving the house soon after feeling relaxed and confident the place was in good hands. And so it turned out to be. We are absolutely delighted with the end result. Your own help and advice in us deciding on the product selection, the price point for your overall services and the finished standard of workmanship makes us very happy people indeed. So much so that we would now ask for a quote to replace the vinyl in the downstairs kitchenette and bathroom/toilet areas. Many thanks, Robyn and Colin”

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Posted 5 years ago

“a good job done in good time”

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Posted 5 years ago

“Excellent service from Dan, Cherie, Immanuela, the carpet layers and Toby. A big thank you to all of you.”

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Posted 5 years ago

“Great service. Very convenient as they visit your home with samples, measure etc and quick to install. Convenient finance options.”

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Posted 5 years ago

“Harrisons were very easily contactable and knew what they were talking about when I needed advice. Very prompt responses and good communication from all those I dealt with. Great workers.”

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Posted 5 years ago

“Needed the carpet laid in new house with barely a weeks notice and the guys got me sorted just in time for the movers. Excellent value and good work.”

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Posted 5 years ago

“I order carpet for a customer a couple of months ago. our customer was happy about it.”

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Posted 5 years ago

“Excellent communication from the installer but the original person who did the quote was not helpful and actually caused there to be several issues which could only have been resolved by paying more money. Overall the installer did a good job but I was left unhappy with the communication from the quoter and then the office lady was very rude when I tried to contact them and she was unavailable by phone or email for 24 hours.”

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Posted 5 years ago

Hi, Thank you for your feedback. I was sorry to hear that there were some communication issues. If you would like to discuss this further then please don't hesitate to contact Customer Care to discuss this further. Customer.care@hah.co.nz Kind regards, Customer Care

Posted 5 years ago

“I love my carpet and having Harrison s come to our door with samples made our chooses easy”

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Posted 5 years ago

“Once again Thanks very much. We are getting lots of positive feed back from our friends”

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Posted 5 years ago

“We are thrilled with our carpet. Davin and Rachel are very easy to work with, gave great advice on choosing the most appropriate carpet after listening to our needs and didnt pressure us in any way. Highly recommend to all. Will be back again when we need more flooring options. Thanks so much Carol and John”

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Posted 5 years ago

“We were very thrilled with the whole experience .”

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Posted 5 years ago

“Service was excellent, am very happy with the end result”

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Posted 5 years ago

“The carpet looks good, but I would like to know what happened to my blue bucket (it was a wide one that you can get a broom in without any trouble). The guys that laid the carpet were very nice and polite and I'm sure they did a good job.”

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Posted 5 years ago

“The installer was very professional and he has done a wonderful job. Thank you!”

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Posted 5 years ago

“Shane was a very responsive owner/operator. He was prompt with his service and always quick to answer any questions we had.”

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Posted 5 years ago

“Did everything they said they would do”

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Posted 5 years ago

Harrisons Carpet & Flooring is rated 4.7 based on 5,111 reviews