Harrisons Curtains & Blinds Reviews

Name: Harrisons Curtains & Blinds
Address: 418 Lake Road, Takapuna, Auckland
Rating: 4.56

4.6 Rating 1,584 Reviews

89 %

of reviewers recommend Harrisons Curtains & Blinds

Company Reviews

Metrics

Info

4.6

Based on 1,584 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.7 out of 5

Visit Website

Phone:

0800 421 001

Email:

customer.care@hah.co.nz

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Harrisons Curtains & Blinds 5 star review on 9th June 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After choosing a top of the range blind system i was disappointed with the cheap fittings used to open and close the blinds, one has already broken”

Helpful Report

Posted 2 years ago

“Very late to receive and big delays, understandable due to covid but communication was very poor. The quality if the venetians are questionable as bowing after 2 months. Curtains and sheers very happy with.”

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Posted 3 years ago

“Initial consult was great. Subsequent customer service quite average, bordering on poor. Installation was delayed several months all up - outside the control of Harrison’s, but updates had to be requested and we weren’t given a chance to change fabric (every time we called we were told it was only a few weeks away). Minor Post install issue with colour of black out backing fabric was never addressed (no follow up after we raised the issue).”

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Posted 3 years ago

“bla bla bla”

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Posted 3 years ago

“If the waiting time is soooo long I will be thinking twice about ordering again”

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Posted 3 years ago

“Great quality products and service, but on the expensive side!”

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Posted 3 years ago

“Curtains did not sit right and i had to fix them myself. They were creased also. For the amount if money I paid, I'd expect them to be better than what they were and I'd expect them to be fixed by Harrisons, not myself.”

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Posted 3 years ago

“Lovely curtains, love the colours & fabric sadly attention to detail not quite there, long wait on curtain fabric, incorrect track originally supplied.”

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Posted 3 years ago

“The way that the lining was attached to the curtains is not satisfactory.”

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Posted 4 years ago

“Disappointing that weeks later we are still waiting for the installer to return to site to complete a job that has already been fully paid for.”

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Posted 4 years ago

“Great before sales service but poor after sales service. Time frames were much longer than we were told (installation was very prompt though) and I felt like the staff weren’t interested in anything other than me paying my bill asap.”

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Posted 4 years ago

“A long journey getting blinds, wrong size came out had to go back to get cut then a wait for another install. Another small issue to be fixed.”

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Posted 4 years ago

“Thoughts were given in one of the other boxes - please read”

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Posted 4 years ago

“The finished products were beautifully made My 3 star relates to service.”

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Posted 4 years ago

“Curtains and finished product excellent. Disappointed with length of time to get them made including the first set being too short.”

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Posted 4 years ago

“Our franchisee was lovely, helpful and experienced. However our drapes had to to go back twice as the sides were riding up. This took a long time to rectify, in the middle of winter when we had taken all the older window dressings down and had sheets at the windows on all 3 floors of our home. The 3rd time they came back looking quite acceptable but now, 2 months or so into the instal some of them are riding up again.”

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Posted 4 years ago

“Product is good but the service isn’t”

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Posted 4 years ago

“Happy with the blinds and the installation, unfortunately, a fault was discovered and a new blind ordered on the 12.8.20 since then we have had no further updates and no sign of the replacement, other than a communication with the fitter who is also to replace a cord.”

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Posted 4 years ago

“As stated before it was poor attention to detail. I nearly didn't get a tie back and then when I did get it, the rings were too small for the existing fitting and I was left to sort myself. The provider offered me plastic cup hooks as a solution!!!”

Helpful Report

Posted 4 years ago

“quality and price great, pity about the installer, wife was lovely, sad because i would like more blinds but not going to them.”

Helpful Report

Posted 4 years ago

Harrisons Curtains & Blinds is rated 4.6 based on 1,584 reviews