Harrisons Curtains & Blinds Reviews

Name: Harrisons Curtains & Blinds
Address: 418 Lake Road, Takapuna, Auckland
Rating: 4.56

4.6 Rating 1,584 Reviews

89 %

of reviewers recommend Harrisons Curtains & Blinds

Company Reviews

Metrics

Info

4.6

Based on 1,584 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.7 out of 5

Visit Website

Phone:

0800 421 001

Email:

customer.care@hah.co.nz

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Harrisons Curtains & Blinds 5 star review on 9th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Christina from Harrisons in North Canterbury provided such great service and advice for us when we were looking for curtains and blinds for our new build. We were pleased with the communication, service, price and importantly now we are in the house the beautiful curtains and blinds we have. Christina was really great at finding solutions for us too.”

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Posted 1 year ago

“While looking into getting drapes for our new build we stumbled across alot of unhelpful people who had quoted us high and wernt very knowledgeable so it was creating delays and unnecessary stress. I asked around and a name that had cropped up was Christina Gardner in rangiora. I gave her a message and she came out promptly with no hassels around communication or efficiency 😊 what a wonderful experience. I knew nothing at all about colours, different curtains and blinds and Christina gave me very valuable advice of what she recommended for our house. I trusted her and I was so thrilled to see the result. She was in contact with me every step of the way and even contacted me after installation to see if I was happy. I was shocked at how reasonably priced the drapes were and how quick and stress free the whole thing was. Really really appreciate Christina. I will definitely be going with her service and company next time round!”

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Posted 1 year ago

“I had curtains, blinds and shutters installed in my house in Pegasus while living up North. I dealt with Christina remotely and I’m so glad I trusted her advice and suggestions - everything looks amazing”

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Posted 1 year ago

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Posted 1 year ago

“Christina Gardner, Rangiora, was fabulous. She knew exactly what we were after and helped us make the best decision, she was very knowledgeable about all the styles and products and kept to our price bracket. The curtains were beautifully made and of a very high standard. Absolutely thrilled with the service and results ! 😁”

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Posted 1 year ago

“Robyne was amazing .. with her product knowledge and advice, and very patient in answering all my emails and changes. Thnx. Love the finished product. 😊”

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Posted 1 year ago

“Great service and the curtains are of excellent quality”

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Posted 1 year ago

“Very pleased with the service. They were very helpful with ideas and colours.”

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Posted 1 year ago

“Found the wires of communication had crossed. Harrison curtains and blinds didn't receive my email of my complaint. The age of technology. Sometimes it's a good thing and sometimes it's not such a good thing. Harrison's curtains and blinds came to my aid immediately and is now solving my problem with my blinds. A job well done Harrison's curtains and blinds.”

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Posted 1 year ago

“Hi I am so happy , product and service is great. Natasha Cater , she is amazing, help me a lots.”

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Posted 1 year ago

“Excellent!”

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Posted 1 year ago

“Amazing products and service. Cant recommend Paula highly enough”

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Posted 1 year ago

“I'm not happy with the after care. It seems that you pay your money and that's it. A wrong sized blind had been ordered for a window. It was taken back and the installer had it cut down. I wasn't asked if I wanted it cut down or a new blind. I don't blame the installer as this was a way of cutting his cost. Shortly after this I had trouble with the same blind with the cord. I texted Harrison's curtains and no reply, I emailed Harrison's curtains and no reply. You ghosted me. Extremely poor service. Consumer Institute says that you are supposed to remedy it with me but no signs of that as you haven't bothered to come and have a look. Maybe you need to take example from your sister shop Harrison's carpets as they were kind and impeccable and any faults they repaired. Would not recommend Harrison curtains to any of my friends or family.”

Helpful Report

Posted 1 year ago

Hi Adrienne, Thank you for your feedback. I am very sorry to hear that you have not been getting any response and your issues resolved. I will contact the business owner now and follow this up for you. I will ask the business owner to contact you as soon as possible. Kind regards, Customer Care

Posted 1 year ago

“Buying curtains for a new home can be daunting, but the team from Harrisons has made it so much easier. Sandi was very patient in showing us sample curtains and blinds of different colours and materials, suggesting once in a while what goes with which room but would advise that at the end of the day it’ll be our choice as this is our home. She also catered the quote to our budget, suggesting where we can save or what we can let go of, without sacrificing quality and purpose. I requested for a quote from 3 different companies and chose Harrisons as they gave the best options, price, aesthetics and purpose-wise. Also appreciate the option of paying the 50% balance in staggard payments with no interest so it’s not too damaging to the cash flow - Suzanne was very helpful in this aspect. Overall, we’ve talked to so many people in this house buying journey and Sandi and Suzanne are the best we’ve talked and worked with. Highly recommended.”

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Posted 1 year ago

“Great Service, Great Products and extremely Happy all round.”

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Posted 1 year ago

“I received short notice of a cancellation and made another appointment for the following week. However the person never showed up, I discovered there was an issue with the address and phone number. The service was very bad and there was no apology for the inconvenience. A few years ago we asked a carpet person to come and they did not come on time. They had to come back again for the next appointment. When they send me a bill it had the wrong address and the wrong person's name on it which I found to be ridiculous.”

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Posted 1 year ago

Hi, Thank you for your feedback. Firstly my sincere apologies, the mix up of the address was a human error made by one of my new team members. It has presented your previous address from a historical lead in the system. This was no fault of the Business Owner but due to an error within my team. I know that the agent has since contacted you and the business owner to apologise for his error. I will also investigate the error with the carpet invoice that you received. Kind regards, Customer Care

Posted 1 year ago

“Paula Youds from Harrisons Curtains and Blinds, was amazing to deal with. The blinds and curtains look amazing. Paula knew exactly what I was wanting. The installation was really straight forward, for both. I would definitely recommend Paula if you are looking for Blinds and curtains and want someone who is passionate about their products”

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Posted 1 year ago

“Good selection of product and customer service good”

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Posted 1 year ago

“Great service, prompt and personal”

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Posted 1 year ago

“Im very happy with my blinds really shut the light out which was a high priority for me.”

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Posted 1 year ago

Harrisons Curtains & Blinds is rated 4.6 based on 1,584 reviews