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Harrisons Solar Reviews

4.5 Rating 1,014 Reviews
87 %
of reviewers recommend Harrisons Solar
Company Reviews Metrics Info
4.5
Based on 1,014 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Over A Month
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
2 - 3 Hours
Customer Service
4.3 out of 5
Read Harrisons Solar Reviews
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Phone:

0800 00 33 54

Email:

customer.care@hah.co.nz

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Anonymous
Verified Buyer
“Love our i-Vent. ALL of our moisture is now gone!”
Helpful Report
Posted 4 years ago
Barry And Carol Knowles
Verified Buyer
“I do think there should be a follow up post installation to confirm that the system is functioning as it should. We have been waiting for over a month to receive a copy of the Manuals and still have not seen them. It took three years from the date of our original inquiry until our system was installed. In summary Customer Service was inadequate.”
Helpful Report
Posted 4 years ago
Hi, Thank you for your feedback. I have been in touch with the business owner and I believe that they have already been in touch and are following up with you. Kind regards, Customer Care
Posted 4 years ago
Brian Wood
Verified Buyer
“So far the panels have performed better than I expected and this is through winter so cant wait for summer.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Reviewer
“Great service, great product, thank you.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Considering the whole information about the purchase of my system was done on via video call and phone calls, it went well. Ihr first person I actually saw was the electrician who visted before install anf then again at the installation. I am happy that I chose what I did. Meridian have been great with calls to me about how things are going and what I can do with their app.”
Helpful Report
Posted 4 years ago
Richard Rowe
Verified Reviewer
“I would like to express my thanks to Carter and his team for a hassle free customised upgradeable solar panel solution. From the moment of contact Cater was all about a system that will last only putting forward panels options with a 25 year production Guarantee. Contact was prompt with response to any questions and the team were reliable and friendly. It was a nice clean tidy install and looks great on the roof. Cater wants his customers to know everything they wish to about maximising the use of the system to save on the power bill, he liaised with the power company and got us the best deal for any grid power we need and buy back of unused production. Life time Solar Analytics monitoring was included in the deal, this shows me real time production and consumption, so I know when I can charge my car directly from the panels or we can run the washing machine etc His systems solutions included all associated costs that are not covered in fully installed price deals and he happily offered to install my electric car charger while they were here as part of the deal. I had been told this would cost $500 to $1000 by the supplier. Carter monitors your system and you can expect to be told if something needs sorting. As soon as they turned the system on they identified that the system was working and producing correctly but the lifetime reporting system that was included in the package was not working correctly. Cater keeps in touch unprompted regarding the replacement parts for this which have been delayed in Australia lockdown. Additional Carter is into carbon offsetting tree planting so you can be assured that you are using a business that takes it environmental impact seriously. I am so happy with the reliability of the service that we are already organising adding a battery system.”
Helpful Report
Posted 4 years ago
Anthony And Helene Williams
Verified Buyer
“Product is Great. After Sales Assistance is Poor, no help to understand how to get the best out of your system. You need to ensure customers understand how it works 'after installation'”
Helpful Report
Posted 4 years ago
Hi, thank you for taking the time to give us this feedback. I have been in touch with the business owner. Kind regards, Customer Care
Posted 4 years ago
Mary Beth Taylor
Verified Buyer
“Excellent products (Tesla Powerwall + Gateway, 6 PV panels, Fronius inverter) and superb customer service. It was not a straightforward install as the team had to mesh in with an existing 10+ year old solar array. The advice on how to best do this and the technical work was very high quality. The result is wonderful!”
Helpful Report
Posted 4 years ago
Harry Jones
Verified Buyer
“The Harrisons team were pleasure to deal with, and went out of their way to get solar installed on our roof. This effort included securing and planning of finance, as well as the actual install. The team were great to deal with, and the installation was done in an afternoon. I recommended them to our neighbour, and they installed solar as well. It feels real good to be in CHARGE of our electric future....sorry bad pun there. This means the whole house and pool heating can now be supported. Now for that Powerwall 2 battery.....hmmm”
Helpful Report
Posted 4 years ago
Pauline Matthews
Verified Buyer
“Heat pump very good.”
Helpful Report
Posted 4 years ago
Mark Brokenshire
Verified Reviewer
“Unlike the alternative suppliers, Carter actually visited my home and talked over the various options for PV panels. He modeled options of putting the panels flat on the roof or angling them up. The thing I liked about Carter was the sense of working with him. He is passionate about what he provides and like myself has invested in this passion. He speaks from first hand experience. The installation team were friendly, competent, and efficient. The back room support was seamless with communication to the lines company, energy provider, and inspection company. The price was competitive, the equipment seems to be of very good quality and during the process I was kept well informed. I would comfortably recommend my clients consider Carter and Harrisons Energy Solutions for their PV needs.”
Helpful Report
Posted 4 years ago
Matt Wilson
Verified Buyer
“I contacted Harrisons almost a month ago who said they would get Carl to call me. I got the call quickly & he asked me to send last 6 months power bills to him of which I did the same day. He advised me based on my last charges a battery & panels installed would be just over $32k all up as educated guess of which I was still interested but I never heard a thing again. They obviously don't want my custom, Matt.”
Helpful Report
Posted 4 years ago
Hi Matt. I understand Carl has been in contact with you now, Regards, Harrisons Customer Care
Posted 4 years ago
Mark Marshall And Debbie Eastwood
Verified Reviewer
“We were keen to get Solar energy and contacted Harrisons for the project. Four things impressed us. First, Carl and Sian were very clear in explaining the various options, decoding all the jargon so we did not feel like numpties, clearing up any misconceptions we had. We felt entirely comfortable through the decision-making process, and were very happy moving forward. Second, the equipment we ended up with is elegant, robust, and frankly enhances the appearance of our house - in particular, the Tesla Powerwalls look better than any kitchenware we have. Third, the installation team was very precise and exacting, and every detail is completely perfect - we literally cannot find anything that is ill-fitting or jars. In addition, they were a polite and pleasant team to deal with over the day, and did a timely install despite winter weather and a challenging location. Fourth, Carl and Sian are a pleasure to deal with in terms of logistics and business matters, with clear and timely responses. We recommend this team +++”
Helpful Report
Posted 4 years ago
Richard And Elaine Harden
Verified Buyer
“Good installation on the day, very satisfied.”
Helpful Report
Posted 4 years ago
Kevin Skelton
Verified Buyer
“We had put off installing an invent solution for several years as dubious of how it worked - the rep that came to visit was knowledgeable and helped us make an excellent decision - the installers were equally as professional and did an amazing job - we love our new home for it is truly like a new home now!”
Helpful Report
Posted 4 years ago
John Torr
Verified Buyer
“The service we received was efficient and the installer was great, no mess no fuss”
Helpful Report
Posted 4 years ago
A Happy Customer
Verified Reviewer
“Super fast and friendly. Had a spot open due to a cancellation and was able to fit us in sooner than expected.”
Helpful Report
Posted 4 years ago
Stephen And Elena Andrews
Verified Buyer
“Very good company to deal with. Know their product and installed well.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Ask specific questions or you won’t get specific answers, ambiguous answers also need to be scrutinised or you will enter into a situation that is less than ideal both cost wise and performance wise”
Helpful Report
Posted 4 years ago
Karen Foster
Verified Buyer
“Harrisons Insulation made my home cosy and warm immediately. Harrisons arranged the insulation to be installed by trustworthy installers. I would recommend this Harrisons product.”
Helpful Report
Posted 4 years ago
Harrisons Solar is rated 4.5 based on 1,014 reviews
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