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Harrisons Solar Reviews

4.5 Rating 1,027 Reviews
86 %
of reviewers recommend Harrisons Solar
4.5
Based on 1,027 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Over A Month
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
2 - 3 Hours
Customer Service
4.3 out of 5
Read Harrisons Solar Reviews
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Phone:

0800 00 33 54

Email:

customer.care@hah.co.nz

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Well done solar system!
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Posted 2 years ago
Have installed a solar system, it runs our house during the day. We are so stoked. Great advice from the get go followed up with an excellent install.
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Posted 2 years ago
Very pleased with service, products and results so far.
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Posted 2 years ago
Good one on one contact sub contractor gave excellent service minor delays with power company installation
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Posted 2 years ago
Your local representative needs to smarten up his act. He is good at selling but his follow-up is very poor. Installation team were very good.
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Posted 2 years ago
Hi, Thank you for taking the time to give us your feedback. I will discuss the after service care with this business owner and look at his processes. I am glad that the install team did a great job. Kind regards, Customer Care
Posted 2 years ago
Whole approach from start to finish was informative & thoroughly professional. Thank you to the team for its excellent service.
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Posted 2 years ago
My interaction with your representative was successful and very satisfying. He was very efficient and helpful. Many thanks.
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Posted 2 years ago
We used Dave, Laura, Jennifer and Juan from Harrisons in Hawke's Bay. Laura guided us through the process. She was very patient with all our questions and shed light into so many details we had not known about before. The installation took place appr. 6 weeks earlier than initially proposed, which was a nice surprise during these times. I loved their customer service, prompt reply to emails and telephone communication when appointments had to be done. Showing up on time when agreed on. Overall a very pleasant experience and we can highly recommend the team in Hawke's Bay.
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Posted 2 years ago
The administration lady who took my call was very rude and unhelpful. It was off putting. The man who rang me back to set up an appointment was nice and helpful but I had already chosen to go elsewhere.
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Posted 2 years ago
Hi, Thank you for your feedback. I was shocked to hear that you felt someone was rude to you and I apologise for that. We certainly value our customers and try to do our best to accommodate everyone. I wish you well with your Solar adventure. Kind regards, Customer Care
Posted 2 years ago
Good communication and feedback to me on the solar options that were available at the begining. Good prompt comms to me during the install. Great end result, which exceeded my expectations.
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Posted 2 years ago
We have had Solar panels since May 2018 - love in Taupo,and had been thinking of getting a Tesla Powerwall battery for some time. We arranged a visit from the Waikato installer , David ,in April. He was very, very thorough, making sure we had enough panels to make the installation of a battery appropriate for our circumstances. He explained the workings of the battery in-depth, and we went ahead and paid the deposit. He had told us that due to shipping delays etc., we may not get the battery until late August - early Sept. - but possibly earlier. He kept us updated throughout the waiting time and in early September, he installed it. Due to staffing shortages, he had to work on his own, but he arrived on a Saturday, and stayed until the installation was complete. We could not have wished for a better person., and we have no hesitation in recommending him. Regards John Lucas
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Posted 2 years ago
We selected Harrisons because Carter, their Canterbury solar expert, answered all our questions honestly - even answering my really curly questions with "I'm not sure, but I'll find out" ... which he then did. As a techno-geek I wanted to optimise my solar system to charge my EV and heat my hydronic floor, and Carter patiently helped me through the selection process to get the optimum balance of cost, performance, longevity, and great looks for the panels and the inverter. Even on the night before the install, he called to offer to swap our panels to all black ones, at no extra cost, because he knew my wife would prefer them to better match our black roof. They were both right! Carter and Kate made the whole process not just easy, but efficient and focussed with quick, clear communications and processing. The installation itself went like clockwork and was finished by mid-afternoon on mid-winter's day. The system has performed faultlessly since, with production steadily climbing as the year advances. After wincing at the up-front cost, I cannot express the great joy of dismissing a power bill as "cheap" or watching the EV charging for free. Thanks, Carter and Kate - it's been a real pleasure. Cheers, Stephen
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Posted 2 years ago
Choosing a solar energy company with an excellent reputation was important to us, which is why we chose Harrisons Solar. Harrisons has a wide range of quality equipment, great after-sales service and excellent warranty backup. We had a pleasant experience with Harrisons Solar Christchurch rep., Chris Dearsley and his wife Billie, in choosing and purchasing our solar installation. Chris is courteous, reliable, very patient and professional. He was punctual for appointments; set an installation date that was adhered to and never forgets to follow up on customer questions or respond to emails. We had 20 Q-Cell solar panels and a Tesla battery installed. We are very impressed with the clean-look installation of the energy processing equipment within our garage. Our new energy system exceeds our expectations. We highly recommend Harrisons to anyone thinking of going solar.
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Posted 2 years ago
the process from initial meeting to installation was smooth. they were professional and efficient during the install. we are happy with the system.
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Posted 2 years ago
Harrisons provided good product, Cromwell Solar provided excellent installation. Well recommend.
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Posted 2 years ago
Great product and install.
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Posted 2 years ago
Very good installation thanks
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Posted 2 years ago
Very good so far.
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Posted 2 years ago
We had solar, hardwood flooring and carpet installed. Amazing products, great quality, quick professional and friendly service.
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Posted 2 years ago
Tremendous people to work with. Very clear details were provided before installation and the installation team was superb. Even our technical certifier said what a great job they had done. The system has been performing particularly well, especially as its mid-winter. The photo attached shows the panels before our best production day of winter - 21.73kWh
Harrisons Solar 5 star review on 5th August 2022
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Posted 2 years ago
Harrisons Solar is rated 4.5 based on 1,027 reviews