Hattons Model Railways Reviews

4.7 Rating 370 Reviews

92 %

of reviewers recommend Hattons Model Railways

Company Reviews

Questions

Metrics

4.7

Based on 370 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Popular Questions:

Delivery

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Customer Service

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Phone:

01517333655

How quickly does Hattons Model Railways resolve customer queries?

Helpful Report

(4 years ago)

Greater than 79% of reviewers feedback is Hattons Model Railways resolves customer queries within an hour.

Helpful Report

(4 years ago)

94.74%

Industry Average

“ Pre-owned track ordered Monday, received Tuesday morning. Exactly as described. Very well packaged, thank you. Excellent service as always. ”

- John Holland

“ Very happy with Hattons products, price, quality, service, and delivery. Will certainly buy again. Richard Powell. Australia. ”

- Richard Powell. Australia.

“ Another good purchase from Hattons. Over many years I have not been disappointed in any of my purchases. Wide range of quality items, at competitive prices and topped off with first class service. What's not to like? Many thanks. ”

- Patrick Michael Phelan

Hattons Model Railways Reviews

Customer Service - Good