Name: Hawkin's Bazaar
Address: Yare House,62-64 Thorpe Road, Norwich
Rating: 4.51

“My purchase was out of stock and I was refunded with in a few days”

Posted 5 years ago

“I ordered 4 prefilled Xmas stockings and they were delivered the very next day for free, the sticking contents were amazing value and I would definitely recommend them and will be definitely purchasing again this year.”

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Posted 5 years ago

$Read Hawkin\'s Bazaar Reviews$

Thank you for taking the time to leave us a positive review with regards to your recent purchase from us. We take pride in serving our customers and positive feedback like yours means so much to us.

Posted 5 years ago

“Great value and amazing products. Ordered some items to keep everyone entertained at Christmas which went down a treat. Was kept informed of the delivery process and was glad DPD were delivering. Thank you for amazing service.”

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Posted 5 years ago

$Read Hawkin\'s Bazaar Reviews$

Thank you for taking the time to leave us a positive review with regards to your recent purchase from us. We take pride in serving our customers and positive feedback like yours means so much to us.

Posted 5 years ago

“Great service, was kept informed of delivery process and received in good time for Christmas. Would definitely recommend and will continue to use Hawkins.”

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Posted 5 years ago

$Read Hawkin\'s Bazaar Reviews$

Thank you for taking the time to leave us a positive review with regards to your recent purchase from us. We take pride in serving our customers and positive feedback like yours means so much to us.

Posted 5 years ago

“Unable to get a refund, given a gift card instead which cannot be used online....no suitable replacement item in local shop. Missed birthday”

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Posted 5 years ago

“The pre packed christmas stockings are dreadful. Not at all worth the money. Full of cheap and tacky tat. Never ordering again!!!!”

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Posted 6 years ago

“Purchased a Scalectric micro set as a Christmas present for my grandson. Discovered it was faulty (didn't work at all.. Wouldn't even switch on). Contacted High St store which was open on Boxing Day but was told would have to send email. Supposed to receive response within 1 working day? 3 working days later ie 2nd Jan, still no response, and my grandson is still without his Xmas present! "Customer Service",? That's a joke! Would definitely not recommend to others. If I don't receive a response/replacement by the weekend I will take the matter further.”

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Posted 6 years ago

“I bought a lot of my grandsons presents here the prices were fantastic also the staff were very helpful and polite even though they were really busy. Will definitely shop here before anywhere else.”

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Posted 6 years ago

$Read Hawkin\'s Bazaar Reviews$

Thank you for taking the time to leave us a positive review with regards to your recent purchase from us. We take pride in serving our customers and positive feedback like yours means so much to us.

Posted 5 years ago

“I am writing very upsetting post , on the 22nd of December 2018 I purchased a scalelextric from your store in worthing west Sussex for my son's Christmas present, who was very excited about this gift and on Christmas day I unboxed the scalelextric and set it up. Unfortunately one of the cars keeped stopping or would come off the tracks befor it got not even half way around, my boy was very upset so I phoned up the store on 26th of December 2018 who told me it's not there problem and that I need to contact the scalelextric provider and see what they can do about it even though I brought it from your store itself, I decided to return the scaletrics after reading the receipt that stated if you are not happy with your product to return it withing 14 days of purchase, so I reboxed the product perfectly and returned it to the store , they told me they need to retest it to make sure it is actually broke and come back in an hour, already I feel like they are calling me a liar, so 45 mins passed and I went back to the store they had the scaletrics set up in the store in front of all other customers it was doing the same clearly not working, the staff were telling me that is how it's supposed to be, the shock of the customers faces it clearly was not, I said to one of the customers in store does that look write to you and he said he would take it straight back, the colleges seem to have found it quite amusing and the manager Jack or Jake was telling me he is not giving me a refund even tho it was clearly not working so for my own protection I had to record videos in the store of proof that I was not getting a refund and that the scaletrics was not working, the customers could not believe how I was being treated it was discusting I thought it would have just been a simple process but the manager for some reason was being very cocky infront of his colleges and customers, i am absolutely disgusted with the way I have been treated by ur members of staff in front of my children and customers and deserve an oppology for the way I have been treated and would love for you to see the cctv of that time or the videos I have with the way I was treated in your store I should have got a refund”

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Posted 6 years ago

“First time ordering pre filled stockings & not one of us were disappointed.... 2 adults, boy 8 & teenager.....fantastic value for money.”

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Posted 6 years ago

“Faulty product remote control helicopter as a Christmas present not happy at all”

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Posted 6 years ago

“Placed a order for my sons main Christmas present on 5 December and still not received. No phone number to ring I just have to leave messages and wait for them to contact me. It's now 20th December and a no delivery or contact. Very little posting days left and I can't even speak to anyone. My order was placed 20 days before christmas. Bad customer service. I would love to speak to someone.”

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Posted 6 years ago

$Read Hawkin\'s Bazaar Reviews$

I'm really sorry see you’ve left us a one star review, if you would like to discuss your concerns further, please contact our customer support team on help@hawkin.com

Posted 5 years ago

“Worthing Store - we buy from here all the time, although after today we will not be returning! We purchased a few bits, including a Reeces set that cost £12. We then came across a Reeces gift set with more in it for just £3!!! When we tried retuning the item we were told we couldnt because it was food. Absolute joke. It states on the receipt you can return items but doesn't mention anything about food! Absolute rip off then refuse to refund. Very disappointed and certainly wont be returning.”

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Posted 6 years ago

“Delivery within 5 working days? They hadn't even despatched it after 6 days, but still have the audacity to charge £2.75 for delivery! Hawkin's Bazaar have wasted my time. There are many other places to buy the stuff they sell, so there is no reason to shop with them.”

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Posted 6 years ago

$Read Hawkin\'s Bazaar Reviews$

Thank you for taking the time to leave us feedback, we will certainly take your comments on board and we are sincerely sorry this lead to a one star review of our company, if there is anything you'd like to discuss further, please do not hesitate to contact our support team on help@hawkin.com

Posted 5 years ago

“What can I say brilliant service from start to finish well done will definitely be coming back for more 👌😊”

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Posted 6 years ago

$Read Hawkin\'s Bazaar Reviews$

Thank you for taking the time to leave us a with a positive review. We really appreciate that you've taken the time to do so. We take pride in serving our customers and positive feedback like yours means so much to us.

Posted 6 years ago

“Great customer service and good items too.”

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Posted 6 years ago

$Read Hawkin\'s Bazaar Reviews$

Thank you for taking the time to leave us a review with regards to your recent purchase from us. We really appreciate that you've taken the time to leave us a positive review. We take pride in serving our customers and positive feedback like yours means so much to us.

Posted 6 years ago

“Preston Store, Staff were friendly, happy & helpful, had my arms full of bags while trying to hold some Harry Potter things & a lady staff member came over & asked if she could take them from me to put them at the till while I looked around, really appreciated it as unfortunately staff are not always as friendly & helpful as they are in this shop, thanks guys 😁”

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Posted 6 years ago

$Read Hawkin\'s Bazaar Reviews$

Thank you for taking the time to leave us a review with regards to your recent purchase from us. We really appreciate that you've taken the time to leave us a positive review. We take pride in serving our customers and positive feedback like yours means so much to us.

Posted 6 years ago

“Very worthy !!”

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Posted 6 years ago

$Read Hawkin\'s Bazaar Reviews$

Thank you for taking the time to leave us a review with regards to your recent purchase from us. We really appreciate that you've taken the time to leave us a positive review. We take pride in serving our customers and positive feedback like yours means so much to us.

Posted 6 years ago

“Don't bother buying the male/female pre-packed stockings, the 'normal'/non-themed one is still full of star wars items and one of the presents came broken, no way worth £50. What grown female wants laces that look like a strawberry? Or iron-on woodland animals? Female socks only up to a size 7 so too small. Had to bin most items (as didn't know anyone wanting star wars) and buy other fillers elsewhere, shocking. Delivery is quick though!”

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Posted 6 years ago

“Purchased a x25 pro drone in Black Friday sale as a present, to find out they had risen thier prices to £125, more than £55 than other shops for the same goods. I thought I was getting a genuinely Black Friday bargains with 20% off. Shops should be fined for doing this, I won’t use them again.”

Helpful Report

Posted 6 years ago

$Read Hawkin\'s Bazaar Reviews$

Thank you for taking the time to leave us feedback, we will certainly take your comments on board and we are sincerely sorry this lead to a one star review of our company, if there is anything you'd like to discuss further, please do not hesitate to contact our support team on help@hawkin.com

Posted 6 years ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Hawkin's Bazaar Reviews