Headleveler® | OrthoCerv® Reviews

Name: Headleveler® | OrthoCerv®
Rating: 4.75

4.8 Rating 359 Reviews

94 %

of reviewers recommend Headleveler® | OrthoCerv®

Company Reviews

Metrics

Info

4.8

Based on 359 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Headleveler® | OrthoCerv®:

Headleveler pillows are hand-made in Montreal by a family-run business and have been recommended and sold by health-care professionals and orthopedic centers for over 30 years. The pillows are hypo-allergenic, hypo-bacteriogenic (washable), and available in 7 different thicknesses for adults in Standard, Queen, King & Travel sizes & 2 different thicknesses for children. Headleveler offers a concierge custom pillow service based on body measurements and sleep habits.

Visit Website

Phone:

800-668-8550

Email:

info@headleveler.com

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Headleveler® | OrthoCerv® 5 star review on 15th April 2021

Marie-Claude Nadeau

Headleveler® | OrthoCerv® 5 star review on 3rd December 2020

Katharine Du Quesnay

Anonymous

Anonymous // 01/01/2019

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“We use exclusivly Headleveler pillows in our office and many of our patients have purcashed them.”

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“very professional”

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“Bon service. Appréciation du produit semble positif. Ça prend un temps d'adaptation”

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“J'adore le service rapide chez Headlever! Réponse rapide par courriel et livraison rapide suite à la commande. Super!”

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“Helpful, polite, patient.”

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“I love my pillow. This is the third one I have purchased because I love it. It was originally recommended by my chiropractor following treatment for a pinched nerve. It's the best pillow I've ever owned. I've tried dozen of other pillows and this is the only one that is comfortable, dense enough per my preference and never causes any head or neck issues. I really miss it when away from home, on vacation. I highly recommend.”

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“Deuxième achat et toujours aussi satisfaite! Moins de ronflements, meilleur sommeil, plus de douleurs au coup! Première fois avec commande en ligne, excellent délai de livraison (2 jours). Je recommande à tout les gens que je connais et ceux qui ont acheté aime aussi.”

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“I am enjoying better sleep with my new pillow”

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“Confortable, dès le premier soir!”

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“When i got the pillow i couldn’t see the actual softness of it because of the plastic (air filled). When i took the plastic off I realized it was very hard.. it’s very uncomfortable. I ordered the #18 which was supposed to be one of the softest ones :/ I feel duped because it does not match the “moelleux” description (feels like a rock). I will probably not even use this 150$ pillow because I can’t return it because I took the plastic off.”

Helpful Report

Hi Sabrina, Thanks for your review. The Queen # 18 pillow should have been a good fit. If you find the pillow too thick, please do not worry. It will soften up with use during the first few weeks of use. There are different ways to use the pillow. For instance, both surfaces of the pillow are not the same. One is meant for uniquely side sleepers, and the other surface is for both side and back sleepers. If you need any kind of help and/or explanation, please do not hesitate to contact us. It can also take a bit of time to get used to the pillow. We are here to help you if you have any questions or want to make sure you are using it correctly. Please keep an eye out in your emails, I have a few suggestions for you to help soften up the pillow. Best regards, Desiree

“These are my absolute favourite pillows. They are firm but not too firm. I got in an accident when I was pregnant and started seeing a chiropractor. They recommended these pillows to me. I’ve had my first one for 9 years and I loved it so much I just bought 2 brand new ones in 2023. They are very comfy but do take a couple nights to break in. I never sleep without this pillow anymore and I take it with me when I travel!”

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“J'ai parlé à une conseillère, car j'avais quelques questions avant de commander en ligne. La personne a été très courtoise. Très bon service à la clientèle. Je recommanderais sans hésiter. Je n'ai pas encore dormi avec mon oreiller, car je n'ai pas reçu mon nouveau lit.”

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“Très satisfaite de mon oreiller. L’adaptation fut presque instantanée.”

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“Cet oreiller dégage une chaleur immédiate en appuyant la tête. Pour moi cela devient un désavantage important puisque que je préfère la fraicheur d'un oreiller.”

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“À ma grande surprise, je m'y suis habitué après seulement deux nuits et je ressens une réduction de la douleur au niveau des épaules.”

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“Pillows arrived very quickly and we really appreciated getting a call once we placed the order to review our needs to make sure we got the right pillow. Sleeping so much better already. Worth the investment.”

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“Donnez lui une chance! Les premières fois, c'est probablement l'oreiller le moins confortable... après quelques nuits, vous allez sauver des traitements chez le chiro! Super service après vente... trouvez une compagnie qui communique avec vous avant de vous faire parvenir votre commande pour s'assurer que c'est le bon modèle que vous avec commandé... 12(10! Oui, c'est dispendieux mais ça m'évite d'aller voir un spécialiste!”

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“I am a repeat customer due to cervical spinal stenosis. It’s the only pillow that eases my discomfort during a painful flare up. I also bring the travel size with me on trips away from home. My neck feels better and realigned by morning because the size is customized for me. Highly recommended for anyone suffering from neck pain.”

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“excellent service , autant en ligne que par courriel .. courtois et rapide .”

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“relatively fast delivery, item as ordered.”

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Headleveler® | OrthoCerv® is rated 4.8 based on 359 reviews