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Headleveler® | OrthoCerv® Reviews

4.8 Rating 359 Reviews
94 %
of reviewers recommend Headleveler® | OrthoCerv®
Company Reviews Metrics Info
4.8
Based on 359 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Headleveler® | OrthoCerv® Reviews

About Headleveler® | OrthoCerv®:

Headleveler pillows are hand-made in Montreal by a family-run business and have been recommended and sold by health-care professionals and orthopedic centers for over 30 years. The pillows are hypo-allergenic, hypo-bacteriogenic (washable), and available in 7 different thicknesses for adults in Standard, Queen, King & Travel sizes & 2 different thicknesses for children. Headleveler offers a concierge custom pillow service based on body measurements and sleep habits.

Visit Website

Phone:

800-668-8550

Email:

info@headleveler.com

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Sandra McHugh
Verified Buyer
“Excellent. Very comfortable. I am very happy with my new pillow.”
Helpful Report
Marina Sommer
Verified Buyer
“I have been using the Headleveler cervical pillow for many years; it is the most comfortable pillow I have ever experienced. I also appreciate the excellent customer service I have received from this company. Marina”
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Martin Bezeau
Verified Buyer
“Toujours un excellent service! Merci Désiré!”
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Anonyme
Verified Buyer
“2e achat, j'aime beaucoup leurs oreillers (scoliose). Excellent service à la clientèle!”
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Josee Pharand
Verified Buyer
“I like the shape of the pillow but it's stiffer than I expected and isn't super comfortable for a long period of time. I bought the pillow per the specifications suggested by their online questionnaire but it's not quite right for me.”
Helpful Report
Hi Josee, We are sorry to hear that the pillow thickness is not working out for you. Although we do our very best to suggest the correct thickness. it can happen that an adjustment might be necessary, since the mattress does also have an impact on the pillow thickness. Exchanges are permitted. Please keep an eye out in your emails, as we will be reaching out to you shortly. Thanks, Desiree :>
Roxanne Boucher
Verified Buyer
“Excellent service à la clientèle ! Je n’ai pas l’oreiller depuis longtemps mais jusqu’à présent je dors bien”
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Julie Bordeleau-Laforme
Verified Buyer
“Malheureusement oreiller beaucoup trop dure et impossible d’échanger , j’ai donc perdu 100$”
Helpful Report
Bonjour Julie, Nous sommes désolés d'apprendre que l'épaisseur ne vous convient pas. Malgré tous nos efforts pour vous envoyer la bonne épaisseur, il se peut des fois qu'un ajustement est requis car le matelas aussi rentre en ligne de compte pour l'épaisseur d'un oreiller. Heureusement, les échanges sont permis. Nous allons vous envoyer un courriel prochainement pour vous aider. Au plaisir de vous servir, Désirée :>
Tammy Gerrior
Verified Buyer
“I love my Headleveler pillow!”
Helpful Report
Anonymous
Verified Buyer
“Excellent customer service. My order arrived as expected. LOve my new pillows.”
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Lise Lemelin
Verified Buyer
“Très satisfaite de ce produit, il convient à mes attentes. Je le recommande.”
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Anonymous
Verified Buyer
“Le service à la clientèle est impeccable. Merci Darissa.”
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Pierre-Antoine Dumont
Verified Buyer
“poihyfgeee”
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Anonymous
Verified Buyer
“Excellent service! Oreiller très apprécié, achat d’un produit de qualité!”
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Martine Spiriti
Verified Buyer
“I've been using the pillow for over 10 years. I love it.”
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Julie Touchette
Verified Buyer
“Excellent, knowledgable and friendly customer service. Thank you for all your help with our orders.”
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Anonymous
Verified Buyer
“Customer service is excellent. Had to exchange my pillow. The personnel is very knowledgeable and friendly. Very quick delivery and exchange service.”
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Filomena Ionta
Verified Buyer
“My husband and I have bought your pillow. We both had neck pain and it has helped us relieve the pain.”
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Nathalie Jacques
Verified Buyer
“Très satisfaite de cet oreiller ainsi que du service de livraison.”
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Jonathan Bellerose
Verified Buyer
“Service incroyable et confort personnalisé 👌”
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Anonymous
Verified Buyer
“I've been using Headleveler pillows for almost 15 years now. I cannot live without them. Perfect as always !”
Helpful Report
Headleveler® | OrthoCerv® is rated 4.8 based on 359 reviews
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