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healthPiper Reviews

5.0 Rating 295 Reviews
100 %
of reviewers recommend healthPiper
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About healthPiper:

The healthPiper system provides the patient simplicity, control and respect, while at the same time making the advice and guidance of your clinician as instantly and effortlessly available as possible. We did it by carefully harnessing mobile technology to turn an aggravating experience into a satisfying one. Using healthPiper, you sign up, meet with your clinician via video chat, agree on a treatment, and have your medication shipped to your door. We track how you are doing via our mobile app, and your clinician is available throughout the day and most weekends to promptly answer questions via instant message, and adjust treatment as needed, collaboratively. Treatment the way it should be. Simple.

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Phone:

(310) 208-1744

Email:

support@healthpiper.com

healthPiper 5 star review on 29th July 2022
Danielle
healthPiper 5 star review on 7th May 2021
Tania
healthPiper 5 star review on 30th April 2021
John
healthPiper 5 star review on 26th April 2021
Susie
healthPiper 5 star review on 25th April 2021
Evan
healthPiper 5 star review on 24th April 2021
Kirk
Anonymous
Anonymous  // 01/01/2019
Emily and Dr. Freedman have been kind and helpful. I like being able to text within the app at any time and get a quick response. I would definitely recommend working with Dr. Freedman.
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Posted 4 years ago
I am so grateful that I not only found healthPiper, but that Dr. Freedman and his team were able to help me find the right treatment. He is thorough, kind, and empathetic - making this process simple and enjoyable! Finding the right treatment can be daunting, but Dr. Freedman is there every step of the way so I never felt alone or in the dark. I don’t know what I would’ve done without this service. I would recommend highly to anyone!
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Posted 4 years ago
I have been using Heath Piper for a few years now. My initial session with Dr. Freedman was very helpful and professional. Without going into to my personal details , he provided top-notch therapy and has given me info on free tools to manage my issues. The session alone is worth a great deal more than what he charges, (like getting a a Bentley for the price of a Toyota). The medication delivery system is flawless. The staff is excellent. Over the years I have made several special requests, due to various travel issues etc. Every request was addressed swiftly and efficiently through the app by either Emily or Dr. Freedman. The pricing is unbeatable. Nothing comes close in the mental healthcare industry. Try Health Piper. I did, over 2 years ago and I am still a customer.
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Posted 4 years ago
I am eternally grateful for the help and care that Dr. Freeman and staff have provided me. The response time is truly amazing. After dealing with the health care system for years, I had come to feel like just a number. However, Dr. Freeman and his app is a beacon of hope. He sincerely cares. I hope anyone who is struggling with mental health issues finds their way to this extraordinary care and support with Dr. Freeman and staff through healthpiper. They are there for you day or night.
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Posted 4 years ago
Last August, I took a moved across the country after graduating from college. With a major move along with other factors, I found myself beginning to look for a more innovative healthcare service that catered more to my needs than traditional office visits that result in heavy costs associated with no insurance. I finally came across healthPiper, and I honestly couldn’t have found a more suitable service for several reasons. Notably, healthPiper’s monthly subscription cost is INCREDIBLY low compared to any other service offered (and trust me, I did quite a bit of research). Also, I have yet to have a more personable and communicative medical provider who genuinely cares about my well-being. With healthPiper’s modern healthcare model, you are able to communicate with your provider 24/7, and contrary to other services, I have received a response almost immediately! An extra perk is having your medication sent to your pharmacy of choice monthly or being delivered to your home without having to even send a reminder. Ultimately, healthPiper’s innovative healthcare services are beyond any service I have used or seen before, and I could not recommend this service more!
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Posted 4 years ago
HealthPiper saved me from running out of my medication when I lost my insurance. At first, I was apprehensive because it was a new thing. However, the process was so easy and much more convenient than waiting months to get an appointment at a psychologists office. The communication Dr. Freedman and Ben have had with me has been phenomenal and I highly recommend this service to anyone in need. I couldn’t be happier!
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Posted 4 years ago
Dr Freedman has been a pleasure to work with! He and his staff have been responsive, informative, and very helpful at every turn. At our initial video chat, we was very thorough, and really took the time to explain why we were going with the specific treatment plan. The method of meeting with a health practitioner and receiving treatment remotely has been really helpful, and is definitely the way of the future. This has been a really good experience!
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Posted 4 years ago
HealthPiper has provided me with a tremendous quality of service. I've worked with many mental health professionals over the years -- Dr. Freedman is by far the most knowledgeable. In addition to being knowledgeable, Dr. Freedman is an exceptionally empathetic and caring professional -- you feel understood and your needs heard. Additionally, the monthly payment is a small amount in comparison to the access you have in connecting with Dr. Freedman (not to mention how expensive traditional psychiatric visits are, even with insurance). I also think that it is of tremendous benefit to be able to report symptoms as you become aware of them through the site's portal -- rather than hoping to recall them at your next session. I have also been greatly assisted by the concierge, Emily, during my time with Dr. Freedman -- Emily is tremendously helpful as well as exhibiting all the characteristics that make you feel comfortable conversing on a variety of subjects. I highly recommend!
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Posted 4 years ago
I have been using Healthpiper for a few months now and honestly, it's the best thing ever. When I first reached out, I received a response from them within minutes. I had the video consultation a few days later and it's been great ever since. I don't mind $99 monthly fee because to me the convenience is so worth it. Working full time, my doctor's appts would always get pushed back because I'd rather take time off to take my kids to the doctor instead of me. Any time I send a message, I receive a response in a timely manner. I feel better now than I have in months! I'm so happy I found this service. Love all that Dr. Freedman and Ben do to help.
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Posted 4 years ago
Healthpiper has been very effective for the past six months in helping me to battle my anxiety and depression. Over the first few months I was able to communicate with them nearly every day online as needed, which hadn't been possible with periodic face to face office visits in the past. Today I am feeling much better and am very grateful.
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Posted 4 years ago
Health Piper has been the easiest way to handle my Wellbutrin medication properly. I don’t have to travel anywhere and it allows me easy access to a group of people ready and willing to handle all my medicine needs. Highly suggest using this service and the text message features are simple and effective.
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Posted 4 years ago
I've been having symptoms of depression for about three years and tried various approaches to fight it from a normalization of my food and sleep to meditations and therapy before I finally decided to seek help from a specialist. It was not an easy choice because I was very suspicious about taking medicine and becoming dependent on it (actually I was mistaken in that disbelieve). Even more difficult for me was to accomplish a visit to a doctor because every time I was trying to make an appointment at a hospital there was always something in my way but I simply didn't have enough energy to overcome even the smallest obstacle. Luckily, I found healthPiper. It was so easy to set an appointment and talk to Dr, Freedman that I regret not doing it earlier because I wouldn't have to suffer all that long time. The very next day after our conversation I received medicine and upon passage of one week, I started feeling much better and so far my treatment goes just fine. So, I would definitely recommend trying healthPiper if you are struggling with changes in your mood, going through tough times, or cannot enjoy almost anything in your life.
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Posted 4 years ago
I stumbled upon HealthPiper a little over a year and half ago, and I can honestly say it was one of the best finds ever. I had tried a few different providers previously around my area, but they only ever amounted to being a waste of my time and money. When I first found HealthPiper I was skeptical/had low expectations based on my past experiences, but man was I wrong... Dr.Freedman, Ben, and his team have truly exceeded my expectations. They are everything you hope for in your provider, they are professional, empathetic, compassionate, and truly only there to help you. At first I was nervous because I don’t currently live in California, and thought wow I found this great team but they wont be able to provide me care across the country, but once again they proved me wrong and exceeded my expectations! Dr. Freedman and his team actually listen to what you have to say and work with you to find the best solution for you. I can say without a doubt that there isn’t a question or concern of mine that they weren’t able to resolve. Their innovative approach to healthcare is truly one of a kind and perfect for anyone. Their team provides round the clock care and are essentially available for you whenever you need, all you have to do is send a quick message. HealthPiper has honestly changed my life for the better, and I hope they can help you too!
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Posted 4 years ago
Healthpiper enabled me to get the diagnosis and treatment I needed through a straightforward and streamlined process. The frequent communication with Dr. Freedman has been consistent and invaluable. I don’t have insurance and Healthpiper has made getting treatment for my mental health issue simple and affordable. I cannot recommend Healthpiper enough.
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Posted 4 years ago
When I was in need of a psychiatrist, traditional routes proved difficult for finding one in a reasonable amount of time. With Health Piper I was able to meet with Dr. Freedman in days instead of weeks or months, and pick up my prescription shortly afterwards. Not only was I able to meet online with Dr. Freeman on short notice, but he's one of the most open and honest psychiatrists I've worked with. He's upfront about treatments and medications, while still being comforting about the future. He lets you know the strengths and weaknesses of the available options, and clearly cares a lot about getting to know his patients and finding what works. That sense of honesty carries through with everything, including billing - something they're totally open and transparent with. Beyond this, the ability to simply leave a message with your doctor if you have questions or concerns is great. Even if you don't have to often, just knowing that you can can be empowering. It really feels like another tool to use against the challenges life can throw at you.
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Posted 4 years ago
I absolutely love my experience with healthPiper. I am connected to Dr. Freedman 24/7. I have had extreme panic attacks as well as anxiety through the years. Knowing that I have access to my physician at anytime during the day/night is an unbelievable comforting feeling. I have never felt better. I have never been happier. I believe healthPioer allows for better doctor-patient communication. Where else can you have access to your physician - at anytime? I thank Dr. Freedman as well as healthPiper for allowing me to be the best version of myself!! I truly love my experience with Dr. Freedman and healthPiper. I am forever grateful.
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Posted 4 years ago
For me, HealthPiper has allowed me the ability to continue to manage and deal with my mental health issues through empowering me with the means to be able to conveniently access the medications and continue the routines that have worked best for me over the years, except without the hassle and inconvenience of all the in-person appointments that are expensive, intrusive and after years of going to them, become unnecessary. With HealthPiper, you go through the initial assessment through the app, where all necessary preliminary information is mutually exchanged and then if you're still interested, you will set up an in person appointment with Doctor Freedman that is quite thorough in terms of verifying and confirming the issues that you`re seeking treatment for and coming up with a treatment plan that works best and is compatible with your life. After that I have been able to reliably receive my medication every month for a reasonable fee without having to miss work or worry about the added stress and time wasted on going to appointments that were after awhile, only necessary to set up just to be able to receive the medications that I had previously spent years working with psychiatrists and psychologists finding out what to use that works best for me. With HealthPiper, I am able to get the medication I need in order to live a stable life where I have a healthy sense of control and without having to constantly find a way to attend appointments and hidetnhem from work and social commitments. That can be exhausting. So my experience with HealthPiper has truly been a lifesaver for me and I highly recommend trying it out if you think it might be beneficial for you.
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Posted 4 years ago
I’m very glad I found healthPiper and have nothing but great things to say about my experience. The app makes reaching out to the team so convenient and easy. I am able to do so any day or time knowing I will get a response quickly. I can tell Dr. Freedman listens and really cares about helping me. He is very knowledgeable and kind. I would highly recommend the services provided by healthpiper to others.
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Posted 4 years ago
I decided to try out healthpiper after having my yearly breakdown on my birthday. My social anxiety was hitting me so hard, and I kept putting off talking to a doctor because... well, I have social anxiety haha. I did some research about online psychiatrists, and tried another online therapy app, but the therapist was unavailable very often or would take days and days to reply. I found healthpiper and dr.freedman had a video call with me right away. He helped me find a medication that works for me and anytime I have questions, there’s a chat line open. He usually replies very fast, like within a few minutes or hours, and he helps me work through those little moments when I get stuck back in my head. It’s only $100 per month, and then my prescription through their partner pharmacy is only $10. It’s a really great value! I don’t need to talk to Dr.Freedman as often anymore since I’m doing better, but for me it’s worth paying the $$ and have a psychiatrist on call if I need him. I’d recommend this to anyone who keeps putting off talking to a psychiatrist due to anxiety, or even just time constraints. Worth every penny.
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Posted 4 years ago
Wow. That was the easiest and most helpful experience I have ever had in health care! I downloaded the app and I was skeptical at first, but the team at health piper have been excellent. It’s a fluid and simple experience. I could tell Dr Freedman was really listenIng and cared. They answer your questions promptly and are very efficient in helping you. I was extremely impressed and I am so glad I found this app! I would definitely recommend them.
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Posted 4 years ago
healthPiper is rated 5.0 based on 295 reviews