HeartHijab Reviews

Name: HeartHijab
Rating: 1.45

1.5 Rating 44 Reviews

0 %

of reviewers recommend HeartHijab

1.5

Based on 44 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours
Returns & Refunds
Refunds Process	Difficult

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reviews@hearthijab.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Like the rest of the comments, my experience has been horrible and exhausting, especially having to chase them down. I had made an order from Heart Hijab before, and I was satisfied with the products even though they came late. However, I got a message within five business days when I contacted them. I made a second order this year, tried to contact them, and never seemed to get through with them: no reply, no products, no refund. Do not make orders from them. They are better companies out there that are worth your buck and are more likely to satisfy your customer needs.”

Helpful Report

Posted 2 years ago

“I placed two massive orders and I did not receive either of them. When I chased it up I didn't receive any updates or replies.”

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Posted 2 years ago

“Never delivered my order after nearly a month had no response to any attempts to get in touch. This was a gift for a friend, ordered nearly a month ago. Ticket #100002518 and order100040545. Now I have read the other reviews I know that I have been ripped off too. Do not buy from here.”

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Posted 2 years ago

“I ordered 10 hijabs on black friday and the items were out of stock however heart hijab did not refund me and refuse to refund me .”

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Posted 3 years ago

“Ordered April, they took the money but I haven’t received my order. It’s now November. Wish I checked online before purchasing as I see many others are being ripped off!! You request a ticket and nothing is done. Also checked my account and states says picking!! You have no way of contacting them AVOID AT ALL COSTS”

Helpful Report

Posted 3 years ago

“I ordered £35.00 worth of goods from this company in June 2020. Never received a thing or my money back. this is a scammer and i hope they get their come upance on judgement day. Criminals. I did notify the criminal bureau so don't know how they are still trading.”

Helpful Report

Posted 3 years ago

“The only good part of my order was that I received it within two weeks. Products themselves were of very disappointing quality. First of all tie back caps that are described as 100% cotton are from completely uncomfortable slipping polyester or similar artificial material. Hijabs described as hemp jersey knit are even marked as 100% polyester, they are nowhere near two ways stretch but one way stretch (lengthwise or even diagonally) Same applies to modal hijab - apparently just cheap polyester. One hijab had a huge visible hole in the middle. Well, the last order from Hearthijab, those pieces of cheap and very poor quality fabrics are not worth it at all.”

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Posted 3 years ago

“You guys conn people you gave me small hijabs where I ordered for maxi sizes of hijab bloody conn artist”

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Posted 3 years ago

“Assalamu 'alaykoum wa rahmatu'Llahi wa barakatuHu sisters, My mom also placed an order worth £40 from Heart Hijab in September and still haven't received anything nor gotten any refunds. However just want to encourage you to check their website as they posted an update (press the "NO MORE COVID DELAYS" at the very top of the website) that they took a bad hit at the beginning of the year because of COVID-19 and their merchandise was delayed as it comes from China. The update was posted on the 10th of November. They also said in it that they will be getting to customers orders as quickly as possible. Just wanted to leave this here.”

Helpful Report

Posted 4 years ago

“TERRIBLE. I ordered hijaabs back in September. Can't reach them and have never received my hijaabs or my refund. This company will steal your money the way they did mine and by the looks of it, other people have suffered the same experience. Allah save us from people who use Allah's name to rob people!”

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Posted 4 years ago

“really good uqality”

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Posted 4 years ago

“I have ordered my hijabs a week ago and received them but all this people haven’t and that makes me sad and it feels strange. The hijabs I have are really amazing quality for the price I must say.thank you”

Helpful Report

Posted 4 years ago

“Assalamualaikum I have received my hijabs today and I must say the quality for the price is absolutely amazing. Jazakallah khaina for the amazing hijab will be buying again inshallah. I read a couple of comments in your YouTube about people that didn’t receive their hijabs which made me a bit nervous about ordering but alhamdulillah they came. Thanks again.”

Helpful Report

Posted 4 years ago

“Looking at the reviews on here I won't hold my breath then. Can't believe they take orders and don't fulfill them. I guess my money has gone down the drain! Made an order with next day delivery on Wednesday it is Friday and have recieved nothing. I have made a ticket on the Website. They have not got back to me and don't think they will. Let's hope you can lube with yourselves knowing how many people you are upsetting. Even muslims are not truthful anymore by the looks of things.”

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Posted 4 years ago

“mmy so favourite shop”

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Posted 4 years ago

“Wish I read this review before making a purchase. I just cancelled my order..Pray to Almighty that I get my money back..Such terrible people.”

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Posted 4 years ago

“I did not receive my order at all or heard anything from them. It has been more 3 weeks.”

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Posted 4 years ago

“I ordered hijabs on the 29th november.it is now the 16th of december and i still haven't received anything. went on the website and did this ticket thing where i said i haven't received anything and I'm still waiting and still no response.”

Helpful Report

Posted 4 years ago

“They have potential to be a great however they have poor communication and never refunds missing items aka ‘skipped items’. Very disappointing.”

Helpful Report

Posted 5 years ago

“Still not heard a thing about my other 2 items that I didn't receive order no. #100031865 therefore very disappointing and no reply back either.”

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Posted 5 years ago

HeartHijab is rated 1.5 based on 44 reviews