Helium 10 Reviews

Name: Helium 10
Address: 500 Technology Drive, Suite 450, Irvine
Rating: 4.54

4.5 Rating 1,265 Reviews

89 %

of reviewers recommend Helium 10

Company Reviews

Metrics

Info

4.5

Based on 1,265 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour

About Helium 10:

Founded by CEO Manny Coats, Helium 10 is a leading e-commerce technology company that has created an all-in-one software suite for Amazon (private label) entrepreneurs. With its mission to help Amazon sellers rise to the top, Helium 10’s comprehensive software package was designed to provide advanced Amazon seller solutions in the areas of product research, keyword research, listing optimization, product launch, keyword tracking, refund management, and profits analytics amongst other essential functions to help Amazon sellers improve their sales and revenue.

Our mission is to create the next generation of successful Amazon entrepreneurs by delivering a highly accurate, powerful, comprehensive Amazon software package at an affordable price so that sellers at every level can achieve the financial success they deserve.

Based in Irvine, California, with multiple satellite offices around the world, Helium 10 exists to provide Amazon sellers with a comprehensive software suite that addresses their business maintenance and sales growth needs.

Visit Website

Phone:

(818) 873-3087

Email:

support@helium10.com

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“There are some powerful products that I use for my business on a daily basis, but those tools also have some significant drawbacks. 1. The Profits section is great when it works. My inventory has been missing in my account for almost two months now and no one can give me any type of answer as to why this is happening. It practically renders the product useless 2. The Keyword tracker tool is extremely sluggish. Once you get over 500 works to track over all you products, the tool completely bogs down. Each menu is clunky, won't sort, can't filter, become unresponsive, etc. I have to constantly refresh to page in order to do anything in keywords that I am tracking for my 9+ products. 3. Once you are tracking keywords for an ASIN, there is no one way add ASINs to that keyword list as you add variations and scale your business. You have to create a completely new keyword tracker for all the ASINs and its child variations. Overall I've just been unhappy with the Helium 10 lately. I hope you guys can get these issue sorted, but it's been frustrating, especially with the cased copy and paste responses to the tickets I've opened.”

Helpful Report

Posted 5 years ago

Hey, David! Making sure our customers are satisfied with our tools and services is one of our top priorities. If you aren’t happy, we aren’t happy! That’s why suggestions like yours are so important to us. Customer feedback is what drives our continuous improvements. Also, our developers have been working hard to make sure these issues don't persist. If you are still experiencing any performance issues or missing items please let us know and we will reopen your support ticket.

Posted 5 years ago

“Decent tool however i still have to bunch together other tools to have a complete solution. I think Helium 10 still needs to add some features and functionality to really make it a 5* all in one go to solution for amazon sellers”

Helpful Report

Posted 5 years ago

Hi, Haider! Thank you for the feedback. Our goal is to give our customers everything they need to succeed. That being said we'd love to hear your thoughts and suggestions. If you are referring to the lack of a PPC tool—it's coming soon ;) Please send your suggestions to support@helium10.com. Thanks and we look forward to hearing from you soon!

Posted 5 years ago

Helium 10 is rated 4.5 based on 1,265 reviews