Hello Baby Reviews

Name: Hello Baby
Address: Maylite Trading Estate, Martley, Worcester
Rating: 4.40

4.4 Rating 3,382 Reviews

85 %

of reviewers recommend Hello Baby

4.4

Based on 3,382 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours

Visit Website

Phone:

3300430925

Email:

customerservice@hellobabydirect.co.uk

Location:

Maylite Trading Estate, Martley
Worcester
WR6 6PQ

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Hello Baby 5 star review on 11th December 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very impressed, just as described, beautiful quality. Quick shipping. Thank you”

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Posted 5 years ago

“Great”

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Posted 5 years ago

“Great company, arrived early and it's exactly as described... thank you so much”

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Posted 5 years ago

“Fast shipping to the US and love the tub!”

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Posted 5 years ago

“l 'emballage est très insuffisant, l'enveloppe platique était arrachée.aucune protection du siege toilette.par chance il n'est pas endommagé.”

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Posted 5 years ago

“Quick and easy. Item arrived in NZ within 4 working days using the expedited shipping option.”

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Posted 5 years ago

“Livraison très rapide et sans soucis. Bon suivi de la commande et de la livraison.”

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Posted 5 years ago

“Bon achat. Conforme à la description. Bon rapport qualité-prix. Délai de livraison respecté.”

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Posted 5 years ago

“Was extremely pleased with boxes they were exactly what I wanted and I am sure they will be loved for years to come by the new parents and baby daughter”

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Posted 5 years ago

“Product arrived promptly. Very pleased with service.”

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Posted 5 years ago

“Ordered the tommee tippee closer to nature prep machine on February 6, just received it today, February 14! Shipped to California! That was fast!”

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Posted 5 years ago

“Quick hastle free delivery.”

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Posted 5 years ago

“Diono Radian 5 Lagoon ordered but Black Scarlet receveid... I am disappointed.”

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Posted 5 years ago

“My order was processed and shipped so efficiently - car seat arrived as expected. Competitive price matching to offers elsewhere online for this seat”

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Posted 5 years ago

“Très satisfaite du produit parce qu'il est non seulement très ludique mais également d excellente qualité pour bébé. Ma fille l a déjà adopté +++”

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Posted 5 years ago

“Excellent customer service. Unfortunately, the product arrived damaged however this appeared to have occurred during courier transition. Hello Baby was attentive and acted quickly to resolve this matter to my satisfaction.”

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Posted 5 years ago

“Please do not purchase from this company- I placed an order for a high chair, in the photo it was black, sliver and grey. However, when it arrived it was brown and grey, when I asked to return the chair I was advised I would have to pay for the return as it was a minor discrepancy as they don't state the colour in the description, I advised it was in the title of the item which was pewter but hello baby disagree. They did offer to arrange to pick up my item for £12.99 and they would go half on the price with me if I took down my review of the company, when I refused they withdrew the offer of collecting the item as I wasn't compromising by not wanting to remove my honest review. I wonder how many other customers have removed their reviews based on a bribe. Hello baby clearly don't want customers to have all the information they need to make an informed decision before they make a purchase, the customer service is substandard and petty then adding in the pedantic returns policy it doesn't seem worth it. If you do buy from them you really have to be sure that you wont have an issue with the item, its taken me 10 days to get the information i need to complete the return, it started to feel like they were just trying to put me off. I haven't had my refund yet so this review may need updated again in the near future.”

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Posted 5 years ago

“Excellent product, excellent price and delivery was fantastic! Hello Baby will be my first port of call the next time I need anything for my baby.”

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Posted 5 years ago

“Did not receive yet”

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Posted 5 years ago

Hi Cynthia, Your order was dispatched on the 29th via our International Standard service. Delivery time for this service is between 5 to 15 working days, for the USA it's usually around 10. Therefore your parcel is most probably still on it's way to you. If you still don't receive it by the end of the estimated 15 working days please contact us on: customerservice@hellobabydirect.com and we will send you a replacement or issue a full refund for you. Kind Regards, The Hello Baby Team

Posted 5 years ago

“Cheaper than other websites, and good packaging. Thank you”

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Posted 5 years ago

Hello Baby is rated 4.4 based on 3,382 reviews