Custtom Reviews

Name: Custtom
Address: 33 Cavendish Square, London
Rating: 4.85

4.9 Rating 1,302 Reviews

97 %

of reviewers recommend Custtom

Company Reviews

Questions

Metrics

4.9

Based on 1,302 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

+44 (0)2079035418

Email:

service@hellocanvas.co.uk

Location:

33 Cavendish Square
London
W1G 0PW

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After a initial problem with delivery getting lost, I spoke to a lady called Chelsea who was very apologetic & re ordered my print which arrived a few days later. The print is a great quality & I can't wait to give it to my brother as a present for Christmas.”

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Posted 9 years ago

“Thank you I loved my canvases I will be using u again. Will recommend u to my friends and family.”

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Posted 9 years ago

“Excellent service yet again. Product is very nice and they were even kind enough to give me their 25% Xmas discount (which started 8 hours after I'd placed my order) on my canvases. I've used them a few times and would certainly recommend them. Very speedyd delivery too.”

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Posted 9 years ago

“The service was excellent, especially as we live in France. It is a surprise gift so not examined too closely yet.”

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Posted 9 years ago

“Great quality and value. Quick delivery. Great service. Would recommend and use again.”

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Posted 9 years ago

“Fantastic service, prompt delivery and quality canvas. Thankyou.”

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Posted 9 years ago

“Very quick prompt service, good quality”

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Posted 9 years ago

“I have bought 5 canvases from HelloCanvas in the last few weeks for myself and for Christmas gifts. I am delighted with all of them. The company provides a very efficient and friendly service and all were received within 3 days of ordering. I will definitely be purchasing from HelloCanvas again.”

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Posted 9 years ago

“Brilliant! Great customer service, will be using them again.”

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Posted 9 years ago

“Beautiful printing on a canvas.”

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Posted 9 years ago

“I was really pleased with how my order turned out and very impressed with customer service. Will definitely use again”

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Posted 9 years ago

“Brilliant!!”

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Posted 9 years ago

“Absolutely loved them. Dad died in April, so I got his wife (77) a black & white one, had to change his glasses to Rose tint. He looked mafia in his black suit lol. Couldn't have wanted it any other way. She loved it and so did I. So glad I got us one each. Thank you, you don't know how much it meant. Appreciated. ????????????????????”

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Posted 9 years ago

“Delighted with our canvas. Customer service was excellent when I struggled to send a suitable quality picture and when I eventually succeeded it was done and sent to me within 3 days.”

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Posted 9 years ago

“The results are good and Fast delivery”

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Posted 9 years ago

Hi Millie, Thank you for your feedback, we really appreciate it. Can you give me a call on 020 79035418 as I am not sure what you mean exactly? Kind regards, Chelsea HelloCanvas.co.uk

Posted 9 years ago

“Am so very pleased with my purchase. Lovely to deal with. Communication 1st class. Thank you so much & have a wonderful Christmas”

Helpful Report

Posted 9 years ago

“Hello Canvas are the first canvas printing service I've used, but I chose them because I wanted the canvas with a floating frame, and I wanted it to be pretty big! 4ft x 3ft with a frame is apparently a big ask, as these guys seemed to be the only ones that could do it. Anyway, their online software is easy to use, the layout of the printed canvas looks the same as the cropped image you make on the website. So I'm really happy with that, the print themselves lose a very small amount of detail, but I imagine that is because it's printed on canvas, its not bad at all though and I'm really happy with the results, they look great! The only problem I had, and this is nothing to do with HelloCanvas, is that the frames on both canvases were damaged in transit by UPS. So both had to be sent back, then one of the replacements was damaged even worse than the original. So 3 canvases in a row were destroyed by UPS and their complete disregard for my parcels. Despite this HelloCanvas stuck with me and replaced every single one at no cost to me, and took extra measures on the final reprint and surrounded it in multiple layers of bubble wrap for extra protection. Despite UPS' best efforts to destroy this one as well, somehow the bubble wrap did it's job and now I have 2 perfect canvases. Very happy with their great customer service!”

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Posted 9 years ago

“Customer service was absolutely amazing. Finished product was fantastic and delivery was quick. I'd recommend them 100% of the time.”

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Posted 9 years ago

“I am absolutely delighted with this,with the finish,with the position on the metal,with the whole thing.”

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Posted 9 years ago

“I am very pleased with the quality of the 3 x canvas prints and frames I ordered. I placed the order on the Monday night and added a note to say I needed them by the weekend and they were delivered on the Thursday morning so many thanks to the team. I could have bought the items slightly cheaper but am very glad I chose hello canvas. I would recommend this company to anyone and will definitely be using them again.”

Helpful Report

Posted 9 years ago

Custtom is rated 4.9 based on 1,302 reviews