Hen Party Superstore Reviews

Name: Hen Party Superstore
Rating: 4.45

4.5 Rating 3,490 Reviews

87 %

of reviewers recommend Hen Party Superstore

4.5

Based on 3,490 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Hen Party Superstore 5 star review on 3rd February 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very disappointed with this order. The t-shirts were labelled with the wrong sizes and after making a complaint even the next lot of t-shirts they sent we also the wrong size. I would advice people not to use this company but if you have I would strongly advise them to check the t-shirt size before the special day #angrycustomer”

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Posted 4 years ago

“Hen party was very efficient and delivered items purchased on time. Very helpful.”

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Posted 4 years ago

“Good quality products which arrived really fast. Going to have some fun now!”

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Posted 4 years ago

“Excellent quick service. Good quality products.”

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Posted 4 years ago

“Very fast delivery time, received in excellent condition and very impressed with purchase.”

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Posted 4 years ago

“Everything arrived on time and in great condition. All exactly as I was hoping and can't wait to dress up my bride. ;o)”

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Posted 4 years ago

“Fantastic hen party item. Very reasonably priced.”

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Posted 4 years ago

“The t shirts I ordered for my daughters hen party are fab!”

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Posted 4 years ago

“After sending 6 emails to the hen party superstore about products I received I was not happy with I’ve still not had any correspondence from them.. The products I recieved were damaged and nothing like what was seen on the website. If they have the time to send out several emails regarding reviews then surely they have the time to respond to a customer over items bought from them”

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Posted 4 years ago

“Ordered tshirts for hen party good quality and quick delivery, tshirts are small sized even using the size guide. So best to size up one size atleast.”

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Posted 4 years ago

“Everything as described and quick delivery! Love products and thought of everything! Would highly recommend!”

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Posted 4 years ago

“Product as described excellent quality prompt delivery”

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Posted 4 years ago

“There was a mix up with my order and I was going on hen party but issue was resolved quickly and given Express delivery free. Even with mix up i would shop again. Excellent customer service.”

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Posted 4 years ago

“Thank you so much for all your help. The T.Shirts we ordered came very quickly and loved quality”

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Posted 4 years ago

“Lovely hoodies exactly like picture and arrived on time service was fantastic. Only reason am giving it a 4star is because smallest is small would have preferred xs and biggest is 2xl. The small was big for me specially the sleeved i had to fold back twice.”

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Posted 4 years ago

“very happy with product and service, had a problem with order that was sorted promptly following phone call.would defo use this company again”

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Posted 4 years ago

“Lovely personalised stickers .. classy, good value and arrived fast.”

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Posted 4 years ago

“If i could give less than 1 star i would purely on the customer service i received. I ordered 9 tshirts for my sisters hen do. When they arrived, the tshirts did not match the sizings that were ordered or printed on the bag, for example the 3xl i ordered stated it was 3xl on the bag but when opened it said xl on the label. When i contacted the store about this asking what can be done i got a very generic response blaming us for not choosing our sizes properly, suggesting we picked the size we’d usually wear as if thats not what we had done?! Ive been refused a refund and when i replied to the generic response i received over a week ago now ive just been ignored.”

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Posted 4 years ago

“Quick fast, lovely customer service resolved my problem fast ! Thank you 🙏”

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Posted 4 years ago

“Quick and efficient service, good product choice.”

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Posted 4 years ago

Hen Party Superstore is rated 4.5 based on 3,490 reviews