Hen Party Superstore Reviews

Name: Hen Party Superstore
Rating: 4.45

4.5 Rating 3,490 Reviews

87 %

of reviewers recommend Hen Party Superstore

4.5

Based on 3,490 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Hen Party Superstore 5 star review on 3rd February 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Loved the bags, the quality was really good and a great size too. The sticker looks fab and I'm sure the hens and bride will love them.”

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Posted 7 years ago

“The sashes were stunning and amazing at 97p each, post and package was quite pricey though.”

Hen Party Superstore 5 star review on 27th May 2017

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Posted 7 years ago

“Fast delivery and good quality, would def recommend”

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Posted 7 years ago

“I purchased an order and when it had not arrived within 3 weeks I contacted you by email. The emails I received from your customer service were completely unsatisfactory. When I tried to make contact by telephone there was never any answer. More emails followed and I was told you cannot answer the phone as you do not have the man power to do so. You should not provide a contact number if nobody is going to answer the phone or this should be explained on the voicemail. I requested a refund which I received thankfully.I will never order from you again and I will also advise friends not to order as the order was never received and it meant I had to look elsewhere. Highly unprofessional and extremely disappointing as a first time customer.”

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Posted 7 years ago

“i ordered two badges and the wrong one came.”

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Posted 7 years ago

“I ordered 7 hen party personalised t-shirts on Friday they were delivered on Monday amazing. they were well made and as requested perfect”

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Posted 7 years ago

“Good quality t shirts arrived promptly . Very impressed 😀”

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Posted 7 years ago

“Excellent service 😁”

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Posted 7 years ago

“Fast and good quality!!!!”

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Posted 7 years ago

“Quick service will recommend”

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Posted 7 years ago

“I'm really impressed with the quality and price. Fast delivery too”

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Posted 7 years ago

“Lovely product, fast delivery.”

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Posted 7 years ago

“Easy to use website, delivery arrived on time and pricing very reasonable. Only negative observation would be that the stickers could have been a bit more sticky.”

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Posted 7 years ago

“One stop shop for hens! Very efficient and prompt service! Only complaint is that some of the things I wanted were out of stock, but I guess thats just testament to how busy they must be!”

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Posted 7 years ago

“Order arrived within a week.”

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Posted 7 years ago

“Fast delivery and happy with my purchases”

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Posted 7 years ago

“Never answered phone, stupid singing message and never returned calls when left a message.”

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Posted 7 years ago

Hello Jan, I'm very sorry you were unsatisfied with our service. As you are aware, unfortunately we had a problem with our phone lines for approximately 2 weeks, meaning that not all of the voice messages left came through to us. This problem has now been solved and we are able to reach our usual standards of responding to all customer queries within 24 hours. I have checked our records am pleased to see that you were able to email us and that we were able to rectify the problem for you. Kind regards, Sophie

Posted 7 years ago

“Received all items within a good time frame. All items were what I required.”

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Posted 7 years ago

“Really good product good quality, excellent customer service.”

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Posted 7 years ago

“Quick delivery and products exactly as described, I was very happy with my purchases and recommended this website to other members of our hen party.”

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Posted 7 years ago

Hen Party Superstore is rated 4.5 based on 3,490 reviews