Hen Party Superstore Reviews

Name: Hen Party Superstore
Rating: 4.45

4.5 Rating 3,490 Reviews

87 %

of reviewers recommend Hen Party Superstore

4.5

Based on 3,490 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Hen Party Superstore 5 star review on 3rd February 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great selection, good value and quality of products”

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Posted 4 years ago

“Really pleased with all of the personalised products that I ordered. The quality is also excellent!”

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Posted 4 years ago

“Haven't yet worn the tshirt but I've tried it on. Good quality, delivery was quick and overall I'm happy with my purchase. If ordering I would order at least 2 sizes bigger than normal size as they are small fitting.”

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Posted 4 years ago

“Arrived really quickly and look fab- really nice quality. They’ll be great for our hen-do. :)”

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Posted 4 years ago

“Easy to order and quick delivery 😍”

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Posted 4 years ago

“Bought some sashes and photo booth props. Came very quick and they are great products. Accidentally got sent a wrong dash and when I emailed they sent another one straight out. Thanks very much!”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Ordered hoodies on monday and was dispatched by Wednesday as website said got on time and is exactly as advertised will definitely order again thanks”

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Posted 4 years ago

“Still have not received my order! Can not get any answer when I call, I have emailed and messaged Facebook page and still nothing! They have a couple of other website pages too and I have contacted them on there aswel but shock no response! No refund given and nothing to show for the £40 I have spent! Trading standards sounds like a Very good idea!”

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Posted 4 years ago

“Do not touch this company with a bargepole! Ordered four personalised t-shirts to be delivered three days before leaving for my hen party. They arrived almost a week late, whilst I was away on the party. Very expensive alternatives had to be bought at the last minute from a local business. I might as well have thrown my money in the bin as HPS say personalised items cannot be refunded. Very angry!”

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Posted 4 years ago

“I did not receive the order. money is not returned. terribly.”

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Posted 5 years ago

“Really good quality and speedy delivery.”

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Posted 5 years ago

“Absolutely amazing fast service. The T shirts are fantastic quality for the price, you couldnt buy and have a t shirt printed for the same price or cheaper. I had an issue with 1 of them however i sent an emial and a new one was sent in the pist wuthing 5 days. This is my second time using the hen party superstore and will definetley continue in the future. Thanks again guys amaxing service”

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Posted 5 years ago

“0 would be my preferred choice as I didn’t get my order in time all though I ordered it early enough.”

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Posted 5 years ago

“Ordered a personalised swimsuit for my fiancé for her hen party, however they sent the wrong swimsuit and despite emailing multiple times I’ve had no response. POOR CUSTOMER SERVICE! Stay away!!!”

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Posted 5 years ago

“Prompt delivery, not used products yet but look interesting. Can’t wait to try them out!”

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Posted 5 years ago

“Head boppers were great! However hen party sashes could of been a bit longer as they didn’t sit the best:)”

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Posted 5 years ago

“Ordered personalised hats which were great. However the green and yellow were practically the same colour which was disappointing as we wanted the bride to stand out. I got in touch with customer support who weren't much help at all.”

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Posted 5 years ago

“Thanks for everything at such short notice. Hen party was a blast.x”

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Posted 5 years ago

“Do not reply on their next day delivery. Paid £6.99 for next day delivery, ordered on the Saturday (due to a personalized item i knew this would take an extra day) the item was due to arrive Tuesday. Called 2 times to chase on the Tuesday as my email was not replied to. I have emailed the company to ask for my delivery money back Monday but now is Wednesday and I have still not had a reply or any acknowledgement.”

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Posted 5 years ago

Hen Party Superstore is rated 4.5 based on 3,490 reviews