Hen Party Superstore Reviews

Name: Hen Party Superstore
Rating: 4.45

4.5 Rating 3,490 Reviews

87 %

of reviewers recommend Hen Party Superstore

4.5

Based on 3,490 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Hen Party Superstore 5 star review on 3rd February 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All the items arrived as described & on time. The diamanté hen party t-shirts were very good quality for the price & they've survived a wash in the machine, with all diamantés still intact. Thank you!”

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Posted 8 years ago

“Came quickly, just as ordered”

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Posted 8 years ago

“Fantastic ..came quickly..great quality”

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Posted 8 years ago

“Excellent”

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Posted 8 years ago

“Lots of great ideas that are not just pink and lewd”

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Posted 8 years ago

“My order arrived quickly and the items were a good price and as described”

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Posted 8 years ago

“I submitted a small order by purchasing a honeycomb bride table centrepiece and 2 packs of bride to be paper plates. Received an email confirming, followed by another email telling me the paper plates were now out of stock. Despite the only item left( table centrepiece ) costing far less than the delivery fee to send it, I was not then offered the chance to cancel this remaining part of the order. Subsquently, I later received the centrepiece along with a statement which stated that I had been charged the full cost of my original order (for plates and centrepiece) and payment was received. I had to take the time to email customer services to query this and although the response was prompt and courteous and I was assured the cost of the plates had been refunded, I do feel this was a poor service. Quite disappointed and won't be using the company again”

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Posted 8 years ago

Hi, I hope we have now helped with this issue. Kind Regards Lauren

Posted 8 years ago

“Hen Party Superstore took the hassle out of organising a large hen party. Everything was as described and we all had an amazing time. I would definitely use them again to organise large events.”

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Posted 8 years ago

“The quality of the goods was excellent and the delivery spot on. Would definitely buy from this site again.”

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Posted 8 years ago

“Item did not arrive in time. Slow delivery.”

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Posted 8 years ago

I'm sorry to hear you had this experience, I have just checked the order we dispatched the item the same day you ordered it on a next working day delivery, so i can only apologise. The fault most probably lies with Royal Mail. Kind Regards Lauren Customer Relations Supervisor

Posted 8 years ago

“Great products, great price and fast delivery”

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Posted 8 years ago

That's great to hear thank you. Lauren Customer Relations Supervisor

Posted 8 years ago

“Tshirts were fantastic thank you x”

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Posted 8 years ago

That's great to hear thank you. Lauren Customer Relations Supervisor

Posted 8 years ago

“The product wasn't quite what I ordered and was damaged during delivery. I emailed customer support and got a very helpful and apologetic response. I got the product replaced the next day at no cost to me. Great customer support. Many thanks!”

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Posted 8 years ago

Glad to hear we were able to help. Kind Regards Lauren Customer Relations Supervisor

Posted 8 years ago

“Quick, easy and exactly like the pictures. Will definitely use again.”

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Posted 8 years ago

“The order was effortless and the prices are great!! Everything fitted well and was brilliant quality. The delivery was super speedy, everything arrived in 2 days! i will defo use you guys again!!”

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Posted 8 years ago

“Excellent, fast service. I had forgotten an item and emailed to ask if it could be added to my order before dispatch. I received a prompt response and sure enough, the item was included. Impressive service.”

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Posted 8 years ago

“Very happy thank you. Fast delivery. 10/10”

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Posted 8 years ago

“Received good quality products, at a good price. Arrived in days!! Very pleased.”

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Posted 8 years ago

“It was very easy to find what I was looking for , easily understandable for when you want to personalise the tops etc & the delivery was very fast I got it within 2 days”

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Posted 8 years ago

“Everything delivered on time. Great products, great value. Only issue is on the personalised brides t shirt one of tue letters was not glued/attached properly.”

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Posted 8 years ago

Hen Party Superstore is rated 4.5 based on 3,490 reviews