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Hen Party Superstore Reviews

4.5 Rating 3,490 Reviews
87 %
of reviewers recommend Hen Party Superstore
4.5
Based on 3,490 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Get Answers to Your Questions
Ask a question and get answers from people who are customers of Hen Party Superstore.
How quickly does Hen Party Superstore resolve customer queries?
(3 years ago)
Greater than 46% of reviewers feedback is Hen Party Superstore resolves customer queries within an hour.
(3 years ago)
78.95%
Industry Average
There was a misunderstanding with my order, after speaking with a team member they was able to rectify the situation promptly. Would recommend to others. Thank you for efficient customer service.
- Anonymous
The items were great and exactly what we wanted. There was one small issue but the customer service team were brilliant and rectified this quickly, while being very friendly and polite.
- Gemma Parker
I received excellent customer care after the colour/size polo shirt I ordered was out of stock and was needed for an imminent stag do abroad. After a few emails the staff managed to get a new item printed and delivered for the very next day. Great service and top quality item!
- Russell James