Henry & Son Ltd Reviews

Name: Henry & Son Ltd
Address: Knights CourtBrindley RoadHinckley, Hinckley
Rating: 4.99

5.0 Rating 1,358 Reviews

100 %

of reviewers recommend Henry & Son Ltd

Company Reviews

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5.0

Based on 1,358 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Live Chat, Telephone, Email

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Phone:

01455618668

Location:

Knights CourtBrindley RoadHinckley
Hinckley
LE10 3BY

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good, hardworking team.”

Helpful Report

Posted 7 years ago

“The team were very good. Worked well and the move went without a hitch. Very courteous, no problems. Helped with furniture.”

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Posted 7 years ago

“Outstanding team, very helpful, made a big day very easy to manage. Thanks a lot.”

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Posted 7 years ago

“Absolutely delighted with the service. All the team worked efficiently and took great care and attention. Nice blokes too!”

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Posted 7 years ago

“Everything went well, from booking to the move, great guys & fantastic job. Definatley recommend & use again :) Thanks”

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Posted 7 years ago

“Paul, Dave, Kieran and Jake were so professional and helpful. Moving is very difficult for me and they made the whole thing so much easier than ever imagined. I felt cared for which meant so much to me. Also Raj, he is the dearest kindest man nothing was too much trouble, he took time and patience always. Thank you all so much.”

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Posted 7 years ago

“The whole team were fantastic, they made the move really as stress free as possible nothing was to much trouble....... Until we had a problem! Inadvertently the team damaged my 6' Marine tank, I thought all would be ok until I get round to setting up, having filled the tank with 600 litres of salt water and gone to bed only to be woken be the same 600 litres pouring through the downstairs ceilings. The damage had resulted in the tank cracking and thus leaking. Having dealt with such a helpful business I don't worry to much about the thousands of pounds worth of damage as I had every confidence that their insurance would cover it, my mistake, they completely ducked the issue citing the 7 claim day rule ( I was claiming at 10 days, since I hadn't had a chance to set up the tank before this) So they have just left me in the lurch with a broken tank, wet carpets ruined ceilings and downstairs lighting. I am totally disillusioned with this company and feel betrayed do not trust them, their customer service is just a front, once they have your money your on your own!”

Helpful Report

Posted 7 years ago

Dear Alan, I understand your disappointment regarding your aquarium. I rang the insurance loss adjuster immediately after your email on your behalf. I am very sorry that they will not uphold your claim. Having spoken to your removal team leader Gary, he assures me that you were very meticulous inspecting the tank after the move and that you were delighted that the tank was intact and had suffered no damage during the move, so much so that you were setting up the tank plumbing even before our team left your property. We always take the utmost care to move all possessions safely and securely. In the rare occasion something does go wrong or gets damaged, removal insurance has a 7 day period for customers to get in touch with us so we can resolve the issue, as stated in the terms and conditions. After this period we can no longer accept responsibility for issues that arise. If you wish to talk about the issue further please do get in touch with us on 01455 385 142. Kind regards, Warren Henry, Henry & Son Ltd.

Posted 7 years ago

“We could not have had a better removal team. It was a complexmove due to the number of motorbikes, much loved by their owner. The team were helpful and went out of their way to meet our needs. Thank you to Dave who worked tirelessly to get the job done as quickly as possible. We are very grateful and will use you again and recommend you.”

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Posted 7 years ago

“Cannot thank the boy's enough. They have worked so hard all day. A truly excellent service from start to finish. The boy's went over and above their duties, wrapping items that were getting wet in the rain. Will definitley recommend the service. Thank you!”

Helpful Report

Posted 7 years ago

“All the workmen involved were pleasant, polite and very efficient. They carried out the move extremely efficiently and even though there was a long wait for the key, they remained up beat and cheerful. Extremely pleased with Henrys Removals.”

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Posted 7 years ago

“What an exceptional service. Customer service on the phone was the best i've ever experienced. Team were incredible, so hardworkjing, polite and above all friendly. Not one part of the move was stressful and this was besause of your team, thank you from all of us.”

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Posted 7 years ago

“A great team of guys - a great job.”

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Posted 7 years ago

“Excellent service from start to finish. Really polite, friendly and helpful. Thank you for making a potentially stressful day so much easier. I would recommend you to friends.”

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Posted 7 years ago

“Team were very polite and friendly and took care with items would recommend”

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Posted 7 years ago

“Thanks for making the move a breeze. We wouldn't have picked anyone else Lucy and Garth”

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Posted 7 years ago

“Rob was great when he came round to do the estimate / quote very friendly presentable and even though we were disorganised and had loads of stuff that didn't phase him at all. I felt confident the move would be handled well. Roy and Jake were presentable punctual and very friendly. They were really hard working and got the job done quickly and efficiently. Thanks to everyone involved!”

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Posted 7 years ago

“So impressed with Raj for arranging to move us 4 days early - outstanding service ! Dave Rick and Josh were fantastic, despite us not being ready on moving day they were so helpful and achieved our buyers deadline although we were up against time. Moving in was on time and the team again went out of their way to help us what a great team !! Great company Great team We will be recommending you !!”

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Posted 7 years ago

“Absolutely brilliant team. Really helpful, patient + well organised. Punctuality was superb. A superb team who we would recommend to anyone,”

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Posted 7 years ago

“First class service. Kieran and Jake were very helpful & polite. Best move ever.”

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Posted 7 years ago

“Very friendly & helpful team, thank you for everything.”

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Posted 7 years ago

Henry & Son Ltd is rated 5.0 based on 1,358 reviews