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Herbies Seeds Reviews

4.5 Rating 6,995 Reviews
87 %
of reviewers recommend Herbies Seeds
4.5
Based on 6,995 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
Greater than 89%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy

Write Your review

Anonymous
Anonymous  // 01/01/2019
I got everything I ordered, They have wonderful support. My order was seized by customs but they sent me a replacement asap. The order came in 6 days actually!
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Posted 1 year ago
Thank you guys so much. You will be hearing from me again. Thank you for all your help in this matter. Everything went without a hitch.
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Posted 1 year ago
Awesome shipping to NZ happy as thanks
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Posted 1 year ago
Outstanding service. all staff have been clear and and very helpful. Turn around time is very very good. Thanks. Chow.
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Posted 1 year ago
Service was good. had a staffoo but got it taken care of and was appreiative
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Posted 1 year ago
Legit germination rate of 90 percent
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Posted 1 year ago
Had problems with delivery, but Herbies persisted and tried a different method that was successful, im mpressed me
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Posted 1 year ago
Great to deal with very fast shipping only 5 days to new Zealand very happy
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Posted 1 year ago
I have had nothing but great service from Herbies :) One of my orders I had problems paying for, Herbies were there giving me support the entire time. Emails normally get answered within 24hrs which is good considering they are in another time zone and have lives. Here in NZ, there is no banks or credit card payment option so luckily I got told about Revolut from a friend. Revolut has made it so much easier, just simple transfer with a screenshot sent to Herbies. Pricing is the best especially if you go for packs and bonus seeds make it even better. Both of my orders have arrived with no issues, with the last one arriving within 4 days which blows my mind. The only problem for me is, when they arrive I want to start them all lol
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Posted 1 year ago
Yep....super cool. Thankyou
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Posted 1 year ago
I used the Bitcoin option for the 5% discount. The discounted total does not appear at checkout so I sent the full amount anyways. Then I got an email from a third party stating I didn’t send enough so they canceled my order. Now to get my money back I’m supposed to log into their account but it says I’m in a “blocked” region. So apparently the “discount” costs more than the regular option but it doesn’t matter since now I don’t have seeds OR my money. Oh yeah, don’t even think about speaking to anyone because in the “help” chat they say they dont do that.
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Posted 1 year ago
Hello, Thank you for the review. First of all, we do not have such thing as "blocked regions", we work worldwide. The bitcoin transaction may also include fees at the end of the service you've used to send the transaction, to which we have not referenced. We have currently not received the stated amount for that order, thus if has not been sent Respectfully, Herbies
Posted 1 year ago
Schnell , Sauber und Diskret .. Immer wieder gerne
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Posted 1 year ago
2раза заказывал оплатой при получении в Германию,все ок)
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Posted 1 year ago
All at Herbies are over and above for service especially when things go sideways brilliant. Luv to all..😎
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Posted 1 year ago
Splendid service....Thankyou
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Posted 1 year ago
The purchasing process was quick and easy. Straight to the point and I was on my way back to my garden.
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Posted 1 year ago
Transparent ordering process, prompt delivery and exceptional customer service!! Can’t ask for much more when you’re ordering from NZ! Definitely recommended!!
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Posted 1 year ago
Thanks! From 🇦🇺
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Posted 1 year ago
I just wanted to say I love the new mailing service that herbies started using... I got a email that said my order was shipped on 9/18/23 and I got it 9/20/23 and I'm in the U.S.A.
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Posted 1 year ago
These guys are so good to deal with. Very helpful and friendly, They are fast to reply, give you good and honest advice. Hope the product turns out as good as the customer service 👍🏻
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Posted 1 year ago
Herbies Seeds is rated 4.5 based on 6,995 reviews