Herbies Seeds Reviews

Name: Herbies Seeds
Address: C/ San Vicente, 20 - 1º, Alicante, Alicante
Rating: 4.49

4.5 Rating 6,912 Reviews

87 %

of reviewers recommend Herbies Seeds

Company Reviews

Metrics

Info

4.5

Based on 6,912 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Herbies Seeds 5 star review on 3rd June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Been wanting to order from Herbies for a while now but shipping was too high for me, found out thru online help this morning that they now have free shipping . That was good enough for me and placed my order right away. I was impressed with help I received from them via text messages, if the product turns out good then I will definitely be a return customer. “Special thanks to Claire””

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Posted 5 months ago

“My seeds all germinated.. very small plants .. one was a male awful .. I’m very upset with this order”

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Posted 5 months ago

Hello, Thank you for the review, it's very helpful! Sorry to hear that the seeds performed unexpectedly, we totally want to help you out! Please have a look in your inbox, we've contacted you for further details Respectfully, Herbies

Posted 5 months ago

“Thank you, Herbies. Great company awesome product and very easy to deal with. Kept me up-to-date with the order progress all the way through. Fast and discrete packaging was greatly appreciated.”

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Posted 5 months ago

“Yaya. Seeds are here so that'll help me retain my sense of humor for another year. Thanks”

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Posted 5 months ago

“Extremely friendly and helpful customer service, quick dispatch and delivery. Will definitely buy again!”

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Posted 5 months ago

“Healthy seeds arrived within 4 days, couldn't find them at first but found them in the gloves, fast delivery coming from spain”

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Posted 5 months ago

“Alles top Danke”

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Posted 5 months ago

“Recommend herbies To get your seeds have had no problems. awesome fast service. Awesome variety of seeds.”

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Posted 5 months ago

“It was a bit awkward bank transfer but Emma was a great help, went through in under 4 days”

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Posted 5 months ago

“I’m so happy! My package arrived. Only took 6 days to get to Australia. last year It was about 10 days. It’s getting better and better. Look no further for your Seedbank. Thank you so much im so excited 😃👍😃👍😃”

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Posted 5 months ago

“They arrived today discreetly packed couldn't be happier! Thank you”

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Posted 5 months ago

“Hiya..thanks got my seeds today ...I'm a happy shopper...Tony”

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Posted 5 months ago

“Super fast and secure shipping.”

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Posted 5 months ago

“Great hiding spot. Let's grow and see how good they are.”

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Posted 5 months ago

Hello Tim, Thank you for the review, it's greatly appreciated! The seeds were put inside the stealth packaging, we've contacted you with additional details — please take a look in your inbox Respectfully, Herbies

Posted 5 months ago

“I'm giving a one star due to the extensive amount of trouble it took for them to validate sending me replacement for the 25 pack of SENSI SKUNK SEEDS that wouldn't germinate. This process, without any exaggeration started from 6/28/2024 - 07/31/2024. There are over forty(40) plus emails and photos stemming from, the start of germination until the final demise of the seeds. I also received with the order AMNESIA LEMON in which I germinated at the same time and are currently thriving to this day. I sent information on my process to germinate. "R/O water ph 5.5 on paper towel. Stored in a dark cool area. I am a seasoned Cultivator. The Amnesia Lemon had the exact thing and are already flourishing." Quote taken directly from email. I was denied the exact replacement pack. Instead, was given 15 seeds from Herbies selection. I even reached out to SENSI SEED Co. directly and was informed that "they couldn't be responsible for how a third party company stores and handles their product once the have it. Herbies company informed because the 25 pack value is lesser than 25 of their seeds I was awarded only 15 seeds. OVER 40 PLUS PICTURES AND EMAILS. I did receive the replace and a very speedy time frame. At one point the customer service persons said " sometimes it can take up to 14 days to germinate so give the time and contact us after that time frame." It has never taken that long, but I went along with her to no avail. This experience is true with all the emails and photos to support this. The customer service do respond quickly to the emails, however when different person respond they don't always check the previous email associated which causes the process to be tedious. What bothers me is they wouldn't return the funds, I didn't get a 25 count of seeds, and they refuse to reach out to SENSI SEEDS for replacements. I've tried uploading pictures but the system stated try again later. What a joke.”

Helpful Report

Posted 5 months ago

Hello Mr. B, Thank you for the feedback, it's very helpful! Our germination guarantees are outlined on our website and the replacement process strictly follows the outlined guidelines. For quicker support, please feel free to reach out to us in chat on our website — a single agent will be assigned to your case and will respond in real time Hope this information helps! Respectfully, Herbies

Posted 5 months ago

“My parcel came super quick, hidden well with no damage. Definitely order with herbies again.”

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Posted 5 months ago

“Great customer service and a great choice of seeds with accurate descriptions. Highly recommended.”

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Posted 5 months ago

“Seed delivery speed was excellent. I'll let you know about viability, I have great confidence based on friends' recommendations,they are the go-to seed bank. If you have any type of issue, Herbies steps up to the rescue. Customer support? No problem, they've got this. Thanks, Herbies for helping me get my grow on...”

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Posted 5 months ago

“Seeds came quickly and no problems will definitely repeat the order”

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Posted 5 months ago

“2nd time on seed germination with no results. I have followed the process to a tee!”

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Posted 5 months ago

Hello Troy, Thank you for the review, it's very helpful! We have guarantees for such and are more than happy to help, please take a look in your inbox — we've contacted you with further details Respectfully, Herbies

Posted 5 months ago

Herbies Seeds is rated 4.5 based on 6,912 reviews