Herbies Seeds Reviews

Name: Herbies Seeds
Address: C/ San Vicente, 20 - 1º, Alicante, Alicante
Rating: 4.49

4.5 Rating 6,997 Reviews

87 %

of reviewers recommend Herbies Seeds

Company Reviews

Metrics

Info

4.5

Based on 6,997 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Herbies Seeds 5 star review on 3rd June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi this is Robert I got my order this morning. Thank you very nice ! And thanks for the free seed. You guys Rock ! Your service is top of the line.I will order from you again. Thanks Herbies!”

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Posted 1 year ago

“Shipped to NZ first time successfully, seeds popped straight away, very happy!”

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Posted 1 year ago

“I have never had to wait for a link to buy anything or than this. Why can’t it be done during the order process, just like every other company in the world does. I’m not going to bother. I purchased from another site at the same time as ordering.”

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Posted 1 year ago

Hello John, Thank you for the review. The payment process differs for different payment methods, some of them - like a card payment - are available from the website for instance, some demands, a transaction to be made at the end of the customer, who is chasing the payment method according with their preference. If you require any assistance - please let us know and we'll do our best to help Respectfully, Herbies

Posted 1 year ago

“Fast service, Easy and Discreet! Thank you and i will purchase again !”

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Posted 1 year ago

“David it's a legend made it all happen”

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Posted 1 year ago

“Easy to navigate through and choose your seeds”

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Posted 1 year ago

“The Customer Service Team were exceptional! i received my shipment within 2 weeks of ordering but it had been intercepted by Australian Quarantine. i got onto Herbies Online Chat and explained my situation. They had no hesitation in sending the shipment again, this time by FedX. I couldn’t believe it when it turned up 3 days later, fully intact, with a lovely white tie. Thank you guys!! Legends!!”

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Posted 1 year ago

“Great reliable service”

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Posted 1 year ago

“Had a delivery issue first time , but was sorted out promptly buy the staff , can’t speak highly enough about the service and communication from herbies considering I am on the other side of the globe 100% satisfied customer”

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Posted 1 year ago

“Herbies Thank you! Beans arrived in the prescribed amount of time. It’s all good for now. I will follow up with progress photos!”

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Posted 1 year ago

“I need proper bank details to send the money, details provided can’t be entered in my bank transfer, have emailed company and awaiting response”

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Posted 1 year ago

Hello, Thank you for the review. The paper details are provided on our website and in the automated email as well. We have received your email and have already replied to it with the details and step by step assistance to help with that issue, if additional assistance is needed - please reply to our email or contact us in our live chat for an instant support Respectfully, Herbies

Posted 1 year ago

“Herbies seeds are one of the best seed company. My 1st order they made a mistake . And corrected the problem .easy. they are the. Bomb”

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Posted 1 year ago

“It's hard work trying to find a decent seed supplier, so many fake web sites and rip offs out there. I'll definitely use Herbie again. Customer service is fantastic, the online helpers are great, thanks Nolan for your assistance with my order. Herbie's has no issues getting my second order organized and shipped after the original order was destroyed 😕 by customs. I can recommend you give them a try, they did everything possible to ensure delivery. Thanks again Herbie.”

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Posted 1 year ago

“Je vous les recommande fortement. Livraison super rapide et discrète en Australie. Je suis tres satisfait 👍”

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Posted 1 year ago

“Our first shipment was intercepted at customs but Herbies was excellent and resent our order straight away with some tips on how to increase our odds of getting it through, and the second shipment got through with no problem! Relatively quick shipping too :)”

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Posted 1 year ago

“Grate staff and on time shipping. I had a vary good experience and would love to shop again.”

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Posted 1 year ago

“Happy as. got to australia reel quick .will be back for sure. helps to pay the extra for better shipping .customer service went above and beyond to help great packaging I really couldn't be HAPPIER GREAT JOB GUYS.👍”

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Posted 1 year ago

“Received my order ,in about 10 days,to the USA.Staff was helpful and answered questions to my satisifaction.Would order again.”

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Posted 1 year ago

“I live in a country where it’s become difficult to get seeds sent to. Last year one package didn’t make it and I forgot about it until I was doing this years order. Although it had been almost a year, Herbies still reimbursed me for the seeds. This year’s package was also stopped by customs. Herbies upgraded the stealth and promptly re-sent it. It arrived safely. Everyone at Herbies was friendly, helpful and professional. Thanks again Herbies!”

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Posted 1 year ago

“Like the service a lot. prices great can't wait for the next time I will use herbies again”

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Posted 1 year ago

Herbies Seeds is rated 4.5 based on 6,997 reviews