Herbies Seeds Reviews

Name: Herbies Seeds
Address: C/ San Vicente, 20 - 1º, Alicante, Alicante
Rating: 4.49

4.5 Rating 6,991 Reviews

87 %

of reviewers recommend Herbies Seeds

Company Reviews

Metrics

Info

4.5

Based on 6,991 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Herbies Seeds 5 star review on 3rd June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The stealth packaging is awesome. I received a couple damaged seeds they replaced them right away. The customer service was great resolving the issue quickly. They responded too my email within minutes.”

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Posted 1 year ago

“Very pleased much thanks”

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Posted 1 year ago

“so far so good... new client.. great customer service.. fast responces.. very friendly... havent recieved my seeds yet cuz just ordered... but ill keep u posted in review pt. #2”

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Posted 1 year ago

“As always, a faultless and highly proffesional service.”

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Posted 1 year ago

“They sent me the seeds in a timely manner...I haven't seem to have any problems yet...”

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Posted 1 year ago

“Excellent customer service, great communication throughout - very happy with purchase! Recommend to any potential customers :)”

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Posted 1 year ago

“still have not gotten my seeds ? 1 m !!!!! will not let my use tracker”

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Posted 1 year ago

Hello Pat, Thank you for the review! We regret that the package hasn't reached you in time. Such cases are covered by our guarantees and we'd be more than happy to help. We've contacted you via email — please take a look in your inbox Respectfully, Herbies

Posted 1 year ago

“Shipping was quick ,so far so good and customer service was very helpful!”

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Posted 1 year ago

“Great deal on bonus seeds! Yielded high-quality plants, highly recommend.”

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Posted 1 year ago

“shop, helpful with seed selection, fast shipping, and excellent germination rate!”

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Posted 1 year ago

“I have used Herbies going back to 2015 and they always exceed my expectations. One time out of maybe ten shipments, my shipment to the USA was stopped by Customs. I contacted Herbies and for no expense to me they shipped a replacement package which I got. I have harvested many pounds, of plants grown from seeds they have sent me. Many pounds. Always grateful and pleased with Herbies thank you!”

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Posted 1 year ago

“Asked me to change my first review. Which I won’t because of Failed delivery, gave me a credit, then want me to pay for shipping again. Instead of just sending the order out again. Guaranteed delivery? I ordered my seeds beginning of December and it’s mid February. Still no seeds. Be careful. Save your TIME and money.”

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Posted 1 year ago

Hello Andrew, Thank you for the feedback, we really appreciate it! The guarantees are stated on our website and cases of failed delivery are treated in precise accordance with what is outlined on the guarantees page. We totally understand that delays can be very inconvenient and want to help with that. As follows, we will reach out to you via email for further clarification — please have a look in your inbox Respectfully, Herbies

Posted 1 year ago

“Highly recommend Herbie's Headshop. Extremely fast delivery. Great variety of strain choice. Stealth shipping is 10 outta 10. 5 stars for sure. Customer for life. 👌🏼👌🏼👌🏼🤙🏼🤙🏼🤙🏼”

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Posted 1 year ago

“Dealing with Herbie's Seeds has been an amazing experience! I'm a first time seed buyer. After Googling different places I was very impressed with Herbies website. Very easy to navigate, clear and enticing descriptions of their stock. Prices are very reasonable. I was already happy with everything and then bam I got a huge bonus of free merchandise at the end that I wasnt expecting! I reached out to Herbies via email a couple of times with some questions and they got back to me within several hours-even on a Friday night! One of the coolest parts of this whole experience was their stealth shipping. It was like getting a hidden treasure inside a puzzle and you had to figure out how to open it. I even got my co-workers in on trying to figure out the puzzle! I can't wait to see how everything grows. I am feeling very confident it's going to be a wonderful end to this great story! Can't wait to buy more next year! Herbies seeds is great! HIGHly recommend!! 😉”

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Posted 1 year ago

“Not sure how to pay,Should just be able to pay by card!!!!”

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Posted 1 year ago

Hello, Thank you for the review! Unfortunately, card payments are temporarily unavailable in certain regions. However, we do offer several other payment methods — all of the currently available payment methods for any specific region are outlined on our Shipping page. Additionally, if you need help with completing the payment or have any other questions, please feel free to reach out to us via chat or email — we'd be happy to help! Respectfully, Herbies

Posted 1 year ago

“I could only give 5⭐️s to Herbies. Can not fault their customer service at all. Had a little issue with my payment, that was sorted straight away. Plus got 2 more bonus seeds for the hassle. Delivery was very prompt via FedEx.”

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Posted 1 year ago

“Hello fellow Framers, I live in the USA and always order from Herbie express. This time I decided to order from Spain. They provided a tracking number and i was set. When my package arrived, I only received a letter that my package was intercepted 😞. I reached out to customer support and sent them a copy of the letter and they reshipped my order immediately and a few freebies for the delay. The only thing i had to do was pay the shipping. Herbies is official. I have no need to order from anywhere or anyone else, ever. Im a Herbie for life 😁🥦”

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Posted 1 year ago

“Very clever stealth shipping… bought for my mom she’s a repeat customer!!”

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Posted 1 year ago

“receved order in 3 days fastest time i have had in 19 years seeds good and healthy and postage was very stealthy”

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Posted 1 year ago

“Thank you Herbies!! Seeds were delivered on time and in great fashion. super discreet shipping so make sure to check over package good!! 5 stars from me!!”

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Posted 1 year ago

Herbies Seeds is rated 4.5 based on 6,991 reviews