HeyDude Shoes Reviews

Name: HeyDude Shoes
Address: 17, Factory Road, Poole, 17, Factory Road, Poole, Dorset
Rating: 4.86

4.9 Rating 6,549 Reviews

97 %

of reviewers recommend HeyDude Shoes

4.9

Based on 6,549 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Location:

17, Factory Road, Poole,
17, Factory Road, Poole
Dorset
BH16 5SN

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HeyDude Shoes 5 star review on 22nd January 2023

Delynn Borck

HeyDude Shoes 5 star review on 17th November 2022

Irina Weir

Anonymous

Anonymous // 01/01/2019

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“Down with the kids”

Helpful Report

Posted 6 years ago

“Fab Shoes, ideal for men or Women, Great colours and designs. My hubby swears by them as the most comfortable shoes he has ever had also just bought some for our 5 year old Grandson for his hols, He,s now a DUDIE Love, Love, Love, them. Keep up the great work Dudes x”

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Posted 6 years ago

“Light comfortable shoes that you can wear everywhere. I’ve got 3 pairs and virtually live in them for 10 months of the year.”

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Posted 6 years ago

“excellent service great looking shoes very stylish”

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Posted 6 years ago

“The shoes are comfortable and practical (for summer) but I have noticed some difference with sizing. One of the styles I bought comes smaller than the other style, which is annoying for someone who wants to buy several pairs and orders by post. I therefore had to order a larger pair. The photo attached shoes the left as a size 39, the shoe on the right is a 38. When I rang customer services they were friendly but wouldn't offer to pay for the return postage unless I sent back the one I might want to exchange, which was annoying because I wanted to keep that pair and compare it with the larger size. The shoes are also a bit overpriced, as I have washed them in a gentle wash with mild detergent at 30 (since the photo was taken), but the colour has faded and they now look like I've had them for much longer than just a few weeks.”

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Posted 6 years ago

“I like to walk a lot in summer best cummfy shoes ive seen price not bad style 10/10”

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Posted 6 years ago

“Fabulous shoes. Very comfortable.”

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Posted 6 years ago

“Great shoes, comfiest footwear I've ever worn!”

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Posted 6 years ago

“really soft and comfortable shoes!!”

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Posted 6 years ago

“excellent, will buy again!!”

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Posted 6 years ago

“Extremely comfortable and value for money. Got them for a holiday, with lots of walking involved, no aching feet at all. So good in fact I have since got another pair.”

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Posted 6 years ago

“Extremely light shoes and comfortable from the first wear.”

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Posted 6 years ago

“Upbeat styling combined with unparalleled comfort. Ordering and returns online are equally efficient, reflecting very effective communication with the customer throughout. A great product. PS - Any chance the Sand option in the Moka shoe will have more stock in sizes now sold out?”

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Posted 6 years ago

“My Farty's (love the name!) must be the most comfortable footware I think I have ever had the pleasure of putting on my plates of meat. Fab styling. Happy man.”

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Posted 6 years ago

“Nice rustic, slip on design, manufactured using organic materials, washable and super comfortable - you don't even realise you've got them on sometimes. Have had many compliments and questions as you don't see them in the shops very often.”

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Posted 6 years ago

“Above all comfort is the main factor, they are by far the most comfortable shoes I have worn. With lots of styles to choose from, my only wonder is why it took me so long to discover Hey Dude shoes. Give your feet a treat and buy them a pair of Dudes!”

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Posted 6 years ago

“Paid for a next day delivery, never arrived, parcel has allegedly been left at a Post office I have no way of getting to. Hey Dudes are completely uninterested. They have money of mine so I have now had to log this as a disputed transaction. It seems they are happy to take your money but not resolve issues other than pass the buck. Terrible customer service”

Helpful Report

Posted 6 years ago

Hi VJ, We provided you with all the information to be able to collect or rearrange delivery of your order the day delivery was attempted. Delivery was attempted at 10.22am, then your order was taken to your local Post office. Your decision to open a Paypal case within 24 hours of placing your order after delivery was attempted and a dialogue was open with us would seem a little harsh to count as terrible customer service. P.S. Sorry we are not in the office at weekends to be able to reply to your most recent emails till today.

Posted 6 years ago

“Best summer shoes ever, I now have 4 pairs”

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Posted 6 years ago

“The world's most comfortable shoes”

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Posted 6 years ago

“Excellent service very happy with Shoes”

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Posted 6 years ago

HeyDude Shoes is rated 4.9 based on 6,549 reviews