Hidden Hearing Reviews

Name: Hidden Hearing
Rating: 4.71

4.7 Rating 1,574 Reviews

95 %

of reviewers recommend Hidden Hearing

Company Reviews

Questions

Metrics

4.7

Based on 1,574 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
On-time Delivery	Greater than 75%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Phone:

01622355390

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really appreciate having my hearing test done at home Very comprehensive testing, well explained and carried out t The hearing aids certainly were much improved on NHS ones, the proof will be heard in the next few weeks, having them fitted tomorrow”

Helpful Report

Posted 5 years ago

“I have not had the best experience with Hidden Hearing. Firstly my initial appointment was changed by date then by time. After the examination I was then given a date for my aids to be brought to me at home on 27 June then told this was cancelled, but also that the person I was dealing with had left the company. It was only after persisting that I managed to get another date with a home visit. I hope I do not get this one cancelled.”

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Posted 5 years ago

“Jonathon could not have been more pleasant and helpful. He showed me very patiently, how to use my hearing aids to my advantage , and since then have had no more problems with them. Why was I not taken through these procedures before?”

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Posted 5 years ago

“From day one I the difference has been unbelievable. I can now hear as well as I did many years ago. Can not praise these hearing aids highly enough.”

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(Dundee) - Posted 5 years ago

“Kindly get in touch with me for I need to return these hearing aids.”

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Posted 5 years ago

“Comments by family members over the volume of the TV led me to make an appointment to have my hearing checked at Hidden Hearing in Cardiff. The reception was efficient and welcoming as was the thorough hearing check. It was determined from this that aids were required and were picked from a large range of aids on offer. Les than two weeks later the aids were ready for collection and a further appointment made at which a thorough briefing on the aids was given. I find that in the intervening time I have become so used to the comfort of them that I forget they are in use. It also means I can set the TV volume to what I can hear with out annoying others. having rechargeable batteries also means they never go dead.”

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Posted 5 years ago

“The help given to me has been first class.”

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(Cardiff) - Posted 5 years ago

“A thoroughly efficient and frank audio check. Very professional.”

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Posted 5 years ago

“The representative who called to give me my check up hearing test was so efficient and helpful. I was deeply impressed by the service and helpful advice she gave.”

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Posted 5 years ago

“Looking forward to having my new Hearing Aids tomorrow when Bruce comes on the 5th July to my home to fit them and retest them. Looking forward to trying them out tomorrow evening. Maggie”

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Posted 5 years ago

“I posted my faulty hearing aid from Skegness Lincolnshire to your Sheffield centre which cost £4. The centre phoned me after 3 weeks without my aid to say it was now repaired. I travelled 100 miles to pickup my reapaired aid only to find their was no sound from it, I was then told the aid would have to go back to the manufacturer, it is now 5 weeks since the aid was found to be faulty. It's very inconvenient that I can't hear with both my purchased hearing aids.”

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Posted 5 years ago

“Pleasant informative not Pushy ask if you understood the information did it need repeating. Comfortable and at ease with the Audiologist very pleased with outcome.”

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Posted 5 years ago

“My appointment was made for me and asked to verify or cancel and make another one the consultant conducted himself professionally as I expected he aske me questions exam end my ears and told me I had to have one adjusted great man so far I have nothing but to praise everyone I have had contact with thank you”

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Posted 5 years ago

“I i trawled a number of hearing aid specialist outlets because the NHS one I had was causing me no end of problems. I eventually found Hidden Hearing in Bromley and they were very proactive right from the start. They listened carefully to the particular problems I was experiencing and comprehensively tested me. I did not feel like I was on a conveyor belt! They were able to determine I had the wrong type of aid and the fact that I would actually need two, which they supplied and fitted. Since then I have regular check ups and the aids are tweaked as needed. I cannot fault their high level of service and support. I have recommended them to several colleagues as a result.”

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Posted 5 years ago

“I have had a visit from the Audiologist today and I would just like to say how extremely helpful he was in helping me choose the hearing aid which suited my all my needs. He was very understanding and extremely helpful, I can’t can’t speak highly enough of this person and I would recommend him to anybody. Many Thanks Neil.”

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Posted 5 years ago

“the review went well, with no problems .”

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Posted 5 years ago

“Gary is brill cannot fault the profestionalism of his knowledge”

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(Newcastle Upon Tyne) - Posted 5 years ago

“Service from Ayr is excellent - I live in Dumfriesshire and receive my service from Ayr via appointments in Dumfries at the Station Hotel. 'Izzy' at the Ayr office is a credit to HH, being efficient and fun. David M. is the ultimate professional, very thorough and friendly; another HH star.”

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Posted 5 years ago

“Request for appointment quickly complied with, and the usual very high standard of imaginative attention to my needs shown in dealing with them”

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Posted 5 years ago

“This was a new place for me. The only thing I found hard was the stairs but I managed to cope”

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Posted 5 years ago

Hidden Hearing is rated 4.7 based on 1,574 reviews