Hidden Hearing Reviews

Name: Hidden Hearing
Rating: 4.71

4.7 Rating 1,576 Reviews

94 %

of reviewers recommend Hidden Hearing

Company Reviews

Questions

Metrics

4.7

Based on 1,576 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
On-time Delivery	Greater than 75%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Phone:

01622355390

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am waiting for Daniel to confirm my appointment on Friday at house visit. At address 28a High street Doddington Pe15 0th. As I don’t have his contact number could you please try to check for me and let me know please. As it’s very strange with only one hearing aid. Please help me any thanks Colin.”

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Posted 5 years ago

“I visited a Tony Vaughan in Lichfield, who told me he didn’t work for HH but got paid by you. I was expecting a traditional hearing test. Instead this man told me what was wrong with my hearing very early on. He then spoke some words whilst I put a finger in one ear and I had to repeat them. He then put some headphones on me and spoke to me through a microphone and repeated the words. Then proceeded to discuss price and type of aids I needed. He told me that he was very experienced but I had never met him before. No matter how experienced he is I was never going to part with hundreds let alone thousands of pounds on his casual say so. I found him arrogant and rude. He made comments which were totally inappropriate and quoted things like a link between dementia and hearing loss. Having some knowledge in this area I told him I questioned this assertion. He told me I was just wrong and he was right!!! Having since researched this area, I find that I was right. The link is social isolation sometimes brought on my hearing loss. However there is no causal link between these two conditions. Further research shows that I am not alone in my appalling treatment at this mans hands. You really should reconsider using this person to promote your product. I would never buy from him and I’m sure that no non-vulnerable person would either. Appalling!!!!”

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Posted 5 years ago

“I cannot give a true review at the moment as I am waiting on the aids to arrive on the thirteenth of May so I do not know what the outcome will be.”

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Posted 5 years ago

“I was very impressd by the thorough examination of my ears and hearing ability and for the full discussion your representative and I had about the results. I am confident that I have made the right choice in accepting his quotation.”

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Posted 5 years ago

“Very good professional personal conducted hearing test in a relaxed environment of your home well done Hidden Hearing staff.”

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Posted 5 years ago

“The gentleman was punctual, pleasant and helpful. He answered my questions regarding the advantages of purchasing a Sound Bar to improve my enjoyment of television and made various suggestions which I am now considering. However my hearing is now much better after he kindly cleared the aids of debris. He also suggested I used microphone covers. He did not have any with him and I could not locate my box of accessories where he said I would find them. I have now located it but there are no covers!! Many thanks”

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Posted 5 years ago

“The appointment went very well, on time and he checked my hearing aids.”

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Posted 5 years ago

“I have been with HH for at least 20years and have always been very pleased with the service I have been given.”

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Posted 5 years ago

“Dear Hidden Hearing Thank you for the appointment that I received at home. I was very satisfied with the way Daniel performed the test and impressed with the information he gave us. He was very courteous and I look forward to receiving my hearing aids this week. Thank You Stanley”

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Posted 5 years ago

“Cloe has the most professional manner”

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Posted 5 years ago

“I was pleased with the service shown by Mr Richards.”

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Posted 5 years ago

“Appointment in person with Mr Gordon Bruce 18-4-2019 I wanted to improve on the NHS aids I had been using for about a year, Gordon tested for the threshold hearing level, and repeated with background noise, much as NHS. Tests for the intelligibility of sets of single-syllable words followed, with (to me) quite startling results - which however confirmed my own observations of my hearing difficulties. We had some discussion of what had been demonstrated, some tests were repeated . Lasted about 90 minutes in all and I found it interesting. The complexities of the financial set-up weren't made too clear though, and once home initially I thought the email follow-up from ‘Secure Bank’ was a phishing expedition! Appointment otherwise was courteous and professionally executed,”

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Posted 5 years ago

“The locum who did my check 6 months ago did not reset screech and also more tellingly did not tell me that i only had 4 months before my 30% update saving from hidden hearing expired! David initially said i could have the 30% but then said no. He changed his mind a few hours later when i indicated that i had contacted oticon and had gone on google looking for a better price.”

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Posted 5 years ago

“Esme makes nice coffee. Richard very caring and explained the processes well. Thank you”

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(Tunbridge Wells) - Posted 5 years ago

“The best thing I have done for myself!”

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Posted 5 years ago

“LINCOLN BRANCH VERY OBLIGING.VERY COURTEOUS.ALISON BEVAN A1 IN PRESENTATION. NO PROBLEMS APART FROM VERY EXPENSIVE PRODUCTS.. KIND REGARDS, TONY ESPIN.”

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Posted 5 years ago

“From my first contact with you to today's fitting,everything has been excellent. Jamie was more than helpful and I would recommend your company highly. Thank you Ann”

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Posted 5 years ago

“Experienced a professional -, expert and sympathetic assessment and follow-up.”

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Posted 5 years ago

“EXCELLENT SERVICE. WORKED WELL UNDER PRESSURE AS A FRIEND WAS WAITING OUTSIDE TO TAKE ME TO CHURCH.”

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Posted 5 years ago

“Discussions with Consultant went very well, hearing aids provided are very good and follow-upseems to be working.considerable difficulty in arranging follow-up at convenient time as it seems very difficult to speak to a real live person at the branch.no doubt just unfortunate, but my follow-up appointment has been changed three times - illnesses, internet problems etc”

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Posted 5 years ago

Hidden Hearing is rated 4.7 based on 1,576 reviews