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Hobby Lobby Reviews

2.0 Rating 410 Reviews
21 %
of reviewers recommend Hobby Lobby
2.0
Based on 410 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 50%
Accurate And Undamaged Orders
Greater than 70%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
2 out of 5
Returns & Refunds
Returns Process
Could Be Better

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Hobby Lobby 1 star review on 17th January 2025
C. Dereimer
Hobby Lobby 1 star review on 27th December 2024
Allyson Evans
Hobby Lobby 1 star review on 27th December 2024
Allyson Evans
Hobby Lobby 1 star review on 29th July 2024
Anonymous
Hobby Lobby 1 star review on 29th July 2024
Anonymous
Hobby Lobby 1 star review on 29th July 2024
Anonymous
Hobby Lobby 5 star review on 3rd July 2024
Michelle R. Schofield
27
Anonymous
Anonymous  // 01/01/2019
Once again a supposed Christian based company took the almighty dollar over human safety. I will never step foot in your store ever. Not to mention your hate for gay people. You and your rasist company should be fined of every dollar you profited while putting our towns and country in jeopardy. GOD knows what you are doing. Disgusting.
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Posted 4 years ago
It is appalling that the company senior management would allow any of your branches to stay open during a shelter in place. It is irresponsible, dangerous and immoral. It shows how pitiful your company values really are. Especially since it is not a critical business. I which I could give you a negative, you do not deserve a star.
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Posted 4 years ago
You’ve lost my business! There is nothing essential about your store. You’re risking the health and welfare of your employees, and customers. Plus, the possibility of them contracting and spreading a deadly virus. You continue to disregard the law! I hope your actions destroy your business and you have to permanently close your doors!!
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Posted 4 years ago
Very UN-neighborly store chain. They want people to get sick and die, especially if they love someone of the same sex. A despicable company.
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Posted 4 years ago
Shame on you Hobby Lobby. Your not "essential" your a f****** craft store! If you have masks that are essential donate them instead of opening your whole store and making employees work and trying to give people opportunities to defy the stay at home order for your overpriced decor.....pieces of ****
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Posted 4 years ago
I am a teacher and a crafter. I will never shop Hobby Lobby again for two reasons. First of all, you won't close your stores. Secondly, you've treated your employees like they are expendable things rather than people during this pandemic. I hope your business fails. I'll never shop there again. You've lost my loyalty because you have none yourself. Shame on you.
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Posted 4 years ago
You’re a disgrace, dangerous and irresponsible, to start with. Selfish. So selfish. Never mind the tens of thousands, hundreds of thousands of people you’re adversely affecting by staying open. PEOPLE ARE DYING. You’re obviously so arrogant and ignorant you don’t care about facts or people. I will never darken your door. My son-in-law told my daughter to stop going to HL and she wholeheartedly agreed. My husband will never shop with you again. You have lost some customers. Some will get sick or get others sick. You’re a horrible, heartless employer.
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Posted 4 years ago
First of all, I love many, many of the products in the Hobby Lobby stores! I’m a regular customer! However, the website SUCKS! I need something like a 4x6 gold color picture frame or a green candle-I cannot type in either into the search box and quickly find the correct size or color. The searches are way too specific and I end up ordering from another business. The online site for Hobby Lobby is one of the MOST user-unfriendly on the internet-it really needs to be fixed!!!
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Posted 4 years ago
Choosing to stay open when you are not an essential during the CV-19, proves you are all about the $$, not the people. I will no longer be doing business with this company.
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Posted 4 years ago
So irresponsible.The authorities need to shut you down.Un Christian.
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Posted 4 years ago
I don't know whose God you follow. I am sure my Christian God would send you on a fast trip to hell. Unless we hear within 24 hours that you will close ALL stores with employee paid time off if unemployment not available AND assurance that they will have their jobs when this is over, we will form a BOYCOTT ON ALL OF YOUR INVESTMENTS!!! For Go ds Sake's - they made you $5 Billion Dollars last year. Pathetic excuses for human beings.....
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Posted 4 years ago
Not sure what God you LISTEN to but my Christian God surely will turn you away at the gate. Give the employees (that made you $5 Billion last year) some much deserved time off and reassure ALL of them that they will have their jobs to come back to. If not, pre warning - we will have a nationwide BOYCOTT to include every one of your financial investments. This is ridiculous........ No need to hide my name
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Posted 4 years ago
What type of irresponsible "christian" company defies a state ordered mandate (Ohio) to close, and puts NON ESSENTIAL workers at risk? So tired of hypocritical evangelical wingnuts like these owners. May God "bless" them with everything they so richly deserve.
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Posted 4 years ago
Bought yarn to knit prayer shawls. Was staggered how the store in Mt Pleasant SC was not addressing public safety no hand sanitizers, nothing to wipe cart handles between customers, no social distancing and you have to buy a bag to put your purchases in.
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Posted 4 years ago
You guys are selfish, I would rather entertain my time making crafts with toilet paper and my own poop vs ever going and buying or helping you guys raise any more money. This company fired over 35 employees after covid19 shutdown leaving over 35 people without a job after the quarantine subsides. This means for over 2 months these fired employees have to find jobs in essential work or be homeless. This is not ok . They claimed god said to remain open but they just did the devils deed . Bunch of selfish business owners. Do me a favor I have never worked for them but I will never purchase from them again either. I ask you guys leave bad reviews as well because imagine it was you in this epidemic.
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Posted 4 years ago
Disgusting God will burn you all
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Posted 4 years ago
This company claims to be Christian and looking out for its employees my wife was told it was going to be closing down then nope the greedy owners keep it open I work in a food plant I am essential people need to eat arts and crafts is not essential you should be sick I hope the government comes down on you and you are forced to be shut down you claim to be a Christian and your not
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Posted 4 years ago
I have spent so much money here, I love their inventory. However, due to the owner's greed and heartlessness toward his employees, I can no longer support this business. If Mr. Green (owner) changes his selfish ways and starts treating his employees with the compassion of the Christian he claims to be, my patronage will return, as will the patronage of many people I know with the same values.
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Posted 4 years ago
Good selection, good store ... BUT, now a pandemic. Was in the parking lot collecting to go food and watched the HobbyLobby. People coming & going without a care on Sat 3/21 when other stores are closed. There's nothing in hobby lobby we can't live without for a few weeks and with a 4billion a year revenue, HobbyLobby can afford to show more concern at this time for customers and employees. The appearance is the almighty dollar is th Almighy to hobby lobby. Losing respect. Do the right thing.
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Posted 4 years ago
During regular circumstances, great store. Pandemic situation - what is wrong with you!! Was at the parking lot for take out food and watched folks wandering in & out of HobbyLobby. Not much concern for your employees or customers. Your revenue is like 4Billion or more a year. There is nothing in your stores we can't live without for a few weeks. You can afford to close for a reasonable time period - apparently the almighty dollar is actually the Almighty for you. Your company is a disappointment and sets a bad example.
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Posted 4 years ago
Hobby Lobby is rated 2.0 based on 410 reviews