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Hobby Lobby Reviews

2.0 Rating 410 Reviews
21 %
of reviewers recommend Hobby Lobby
2.0
Based on 410 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 50%
Accurate And Undamaged Orders
Greater than 70%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
2 out of 5
Returns & Refunds
Returns Process
Could Be Better

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Hobby Lobby 1 star review on 27th December 2024
Allyson Evans
Hobby Lobby 1 star review on 27th December 2024
Allyson Evans
Hobby Lobby 1 star review on 29th July 2024
Anonymous
Hobby Lobby 1 star review on 29th July 2024
Anonymous
Hobby Lobby 1 star review on 29th July 2024
Anonymous
Hobby Lobby 5 star review on 3rd July 2024
Michelle R. Schofield
Hobby Lobby 5 star review on 3rd July 2024
Michelle R. Schofield
26
Anonymous
Anonymous  // 01/01/2019
Love hobby lobby Franklin TN.
Helpful Report
Posted 4 years ago
It was my first time to visit a store since March. I’m a senior citizen. I walked in to find a sanitizing bottle and a roll of paper towels?? First, of all common sense tells you that unless the handle to the sanitizer is clean it’s not safe. There was one cashier for no less than 30 customers in line. It’s so unacceptable. I won’t return. Please do your part to keep this virus under control. It was the bitters location in San Antonio, Texas.
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Posted 4 years ago
I paid twice as much for shipping as my products costed themselves. It’s been three weeks and the delivery date has been moved to a week later then it originally was.
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Posted 4 years ago
Hobby Lobby makes me happy. They are Christian and not affraid to show it. God will reward them. They are not cowards, and they understand that they and thier employees rights to make a living and feed thier families come from God. They are a light in this dark dark world.
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Posted 4 years ago
RESPOND TO MY EMAIL TO CUSTOMER SERVICE ABOUT ALL KY BROKEN ITEMS THAT CAME IN THE MAIL.
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Posted 4 years ago
I think it's pretty dirty that the economy opened up Hobby Lobby was supposed to open and they didn't instead they had a car lot full of cars and nobody's coming out and telling anybody anything you just left us hanging that's pretty dirty needless to say they never opened and they never put anything on their website or anything on the windows
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Posted 4 years ago
They are rude
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Posted 4 years ago
I ordered paints online and everything seemed to be fine. They waited to inform me, about a week and a half later, that the product was no longer available. I needed them for an art project, and if i had known that I wouldn’t be receiving the paints, I would’ve gone out and bought another set and gotten started. This terrible customer service has set me back two weeks now.
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Posted 4 years ago
What a disgusting display you have put on. Hopefully this is the nail in the coffin for this pathetic company. David Green, you are responsible if your employees are catching this virus. Their livelihoods and their very lives are at stake here and all you can think of them as are objects. Pawns in your game. And how dare you use peoples religion against them. Saying you have direct messages from God to pander. So now we have illegal smuggling, demanding that you have say so over your female employees bodies, and now this. If there is a cosmic force I hope they take all the Karma you have built up and slam it down on you all at once. You could have done actual good with your influence, but you chose being a parasite instead. Your a hypocrite.
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Posted 4 years ago
Love this store and they let you bring your dog!!!
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Posted 4 years ago
Unfriendly staff
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Posted 4 years ago
Hey David Green hobby supplies are NOT essential! Your rich ass puts the almighty dollar over saving human lives! Your a hypocrite!
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Posted 4 years ago
I will NEVER enter your store again! The owners are self-righteous hypocrites!
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Posted 4 years ago
I only went to Hobby Lobby once but that was once too much for the hypocrites who run this store. You so-called Christians are phonies and are treating your employees horribly during this pandemic. I hope they all find jobs elsewhere and your company goes bankrupt.
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Posted 4 years ago
Shame on a so call Christian base store. God will punish you for your falsehoods. Will never shop at any Hobby Lobby again. Your employees health and wellbeing is more important than you making a profit.
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Posted 4 years ago
So disappointing that you chose to make a profit instead of the health and wellness of your employees and the public. You always considered yourself christian base but I have come to the conclusion you just hippocrates.
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Posted 4 years ago
Keep people on the payroll until they get a vision that God specifically wants Hobby Lobby to keep their doors open as "essential". They are forced to shut their doors so they "furlough" (lay off) damn near their entire employee base except for the butt latchers. Sorry company run by sorry people basing their lives around their religion so they appear wholesome but are ANYTHING but. Great example of a bunch of false profits. I hope this company closes its doors for good.
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Posted 4 years ago
Will spend my money at Michaels. Not at the fake Christian owners store.
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Posted 4 years ago
Supposedly Christian owners put mammon over people by staying open during this pandemic. Nice to know they just don't care. I'll never set for in this store again.
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Posted 4 years ago
Once again a supposed Christian based company took the almighty dollar over human safety. I will never step foot in your store ever. Not to mention your hate for gay people. You and your rasist company should be fined of every dollar you profited while putting our towns and country in jeopardy. GOD knows what you are doing. Disgusting.
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Posted 4 years ago
Hobby Lobby is rated 2.0 based on 410 reviews