Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.28

4.3 Rating 7,164 Reviews

82 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.3

Based on 7,164 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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customerrelations@holidayextras.com

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Holiday Extras 1 star review on 18th November 2024

Nicola

Holiday Extras 1 star review on 8th November 2024

Anonymous

Holiday Extras 2 star review on 28th October 2024

Holiday Extras 3 star review on 31st August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Close to the terminal and easy to find”

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Posted 1 year ago

“Driver did not turn up. Rang transfer company number and no response. Made a claim under the so called ‘transfer guarantee’ and was denied a refund. Was offered £4.37 refund for the Uber fare and a £8 credit. I complained that this was unacceptable and wanted a refund of the transfer cost. Received a lengthy legal speak response basically saying holiday extras are only the middleman and my claim should be made with the transfer company.”

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Posted 1 year ago

“Close to the airport so no lengthy transfers and very helpful and friendly staff. Would definitely recommend and will use again when flying from Leeds/Bradford.”

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Posted 1 year ago

“Great service, very helpful staff. Easy walk to and back from terminal. Definitely book again.”

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Posted 1 year ago

“Couldnt fault carpark”

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Posted 1 year ago

“Very good service as always at EMA.”

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Posted 1 year ago

“Everything was straightforward. When I had to add an extra day parking the price was very good when I had expected it to be excessive. My only negative is that I worried a bit about the car park..unlit etc. I don't know if there are cameras, I didn't look, but I just didn't feel it quite as good as others I've used. I don't want to be unfair...it maybe super secure... I'm just saying how I personally felt. Other than this all very good and good price.”

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Posted 1 year ago

“Parking made easy, booked online, got good directions, drove in parked and went on holiday, couldn’t have been easier. Thank You.”

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Posted 1 year ago

“I have booked numerous times my, never had any problems and always cheaper. Would definitely recommend”

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Posted 1 year ago

“All very smooth. Room was good. Some renovations taking place. Very good access to airport. Allow £20ew for taxi to and from airport.”

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Posted 1 year ago

“We booked in the night before our flight to Australia, hotel was very nice , rooms ok been in better, food in the lobby was very expensive, we also had a lot of trouble parking our car no spaces, I don't think I would use this hotel again ,”

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Posted 1 year ago

“Got parking for a good price. Entry and exit was a breeze.”

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Posted 1 year ago

“I would usually book car park 2 but that option was not available for my trip so I booked car park 3. In fact it was much easier in car park 3. It is much closer to the arrivals building so was much quicker to get away from the airport.”

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Posted 1 year ago

“So easy to book. Pick up at airport and return journey went like clockwork. Drivers both ways were fabulous and felt very safe. Will use thus company again for sure”

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Posted 1 year ago

“Everything went smoothly as booked and at a very good price”

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Posted 1 year ago

“Great job!”

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Posted 1 year ago

“Easy drop off and pick up. No drama even though we were delayed over 10 hours and didn’t arrive until the early morning”

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Posted 1 year ago

“So easy, we parked at the Multi Story T1 Manchester. It was great to literally park and walk straight into departures.”

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Posted 1 year ago

“Easy to book, great discount for returning customers. Good process when at the silver zone car park.”

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Posted 1 year ago

“The parking at Liverpool Airport is easy to use and conveniently situated”

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Posted 1 year ago

Holiday Extras is rated 4.3 based on 7,164 reviews