Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.28

4.3 Rating 7,127 Reviews

82 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.3

Based on 7,127 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

customerrelations@holidayextras.com

Write Your review

Tell us how Holiday Extras made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“we were very happy with the sevice n will use you again thank you”

Helpful Report

Posted 6 months ago

“Easy to book online, easy to find and access . Had flight cancelled so needed extra time still easy to sort out. No hassle no fuss . Very popular as car park was very busy for a well organised facility.”

Helpful Report

Posted 6 months ago

“Budapest taxi company on time in unmarked Merc but with friendly drivers who provided What’s App message to introduce themselves just prior to pick up. Friendly chaps who got us from airport to hotel & back again very efficiently.”

Helpful Report

Posted 6 months ago

“The booking for the carpark was very simple and easy, staff were very friendly when arriving and dropping our car off, and the car was ready when we arrived to collect after been delayed on returning back.”

Helpful Report

Posted 6 months ago

“Going out ok on return dropped of at bus stop at 12 30am dark raining no directions from.bus stop to parking areas after walking for half hour went back to bus stop pressed the intercom button to speak to someone but they didn’t have a clue and they said wait for the next bus and ask the bus driver he did help”

Helpful Report

Posted 6 months ago

“Very friendly helpful staff”

Helpful Report

Posted 6 months ago

“all went well.”

Helpful Report

Posted 6 months ago

“Easy to navigate. Excellent service and very efficient”

Helpful Report

Posted 6 months ago

“The car park was within walking distance from the terminal and there were enough free spaces.”

Helpful Report

Posted 6 months ago

“All was perfect, easy to drop off and collect afterwards, only complaint was that we were waiting for the bus for a while on our return and the bus was crowded both ways, possibly could be able to get 1 extra bus running to help with this.”

Helpful Report

Posted 6 months ago

“Followed directions given, parked car, bus waiting to take us straight to airport. No stress involved. Excellent service”

Helpful Report

Posted 6 months ago

“great would use again”

Helpful Report

Posted 6 months ago

“We booked hotel and airport parking, hotel room was clean and comfortable but was disappointed that the tv didn’t work, was told no tv in the hotel was working ? After a long drive was looking forward to relaxing in front of the tv before my early get up, airport parking was great, bus came every 15 min and was quick getting to and from the airport”

Helpful Report

Posted 6 months ago

“Nice and easy, arrived at the carpark and was informed where to park, bus to airport waiting and only a few minutes away”

Helpful Report

Posted 6 months ago

“Great service”

Helpful Report

Posted 6 months ago

“Easy to book online, Easy to make amendments, and excellent communication with regular updates on traffic and road conditions etc. Very helpful staff on site and more importantly regular buses to and from the airport.”

Helpful Report

Posted 6 months ago

“Did the Job ! All worked to plan. Thank you !”

Helpful Report

Posted 6 months ago

“Good directions .someone there to tell you where to park. Quick bus to airport. No problems.”

Helpful Report

Posted 6 months ago

“Reasonable price”

Helpful Report

Posted 6 months ago

“Car parked for 2 weeks to be covered in what appears to be cement including the sun roof of a 6 month old car. Car was valeted before entrance admission photos will show a clean car. Poor complaints system with a telephone number that apparently belongs to another company. No feed back from my complaint, which is fairly urgent and will have to wait 15 days for response! Complaint procedure explained but not how to make a complaint-needs to be bought up to current procedures.”

Helpful Report

Posted 6 months ago

Holiday Extras is rated 4.3 based on 7,127 reviews