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Holiday Extras Reviews

4.3 Rating 7,118 Reviews
82 %
of reviewers recommend Holiday Extras
4.3
Based on 7,118 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
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customerrelations@holidayextras.com

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Holiday Extras 1 star review on 18th November 2024
Nicola
Holiday Extras 1 star review on 18th November 2024
Nicola
Holiday Extras 1 star review on 18th November 2024
Nicola
Holiday Extras 1 star review on 18th November 2024
Nicola
Holiday Extras 1 star review on 8th November 2024
Anonymous
Holiday Extras 2 star review on 28th October 2024
GW
Holiday Extras 3 star review on 31st August 2024
Anonymous
30
Anonymous
Anonymous  // 01/01/2019
On arrival at Antalya Airport there was one to meet us. After almost an hour of looking for someone and several attempts at using the phone numbers provided without success we had to get a yellow cab at the cost of €20. The return transfer was OK with no problem.
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Posted 3 months ago
Easy to check in.Office and drop off point close to terminal. Pick up process straightforward.
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Posted 3 months ago
Very good service
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Posted 3 months ago
We were delayed by BA cancelling our flight home by 48hoirs. So we had a fee to pay at London City Airport parking on our return. But, we had taken out the delayed insurance policy just in case. We have spent a lot of time over the past three weeks providing Holiday Extras the information that they requested via 4 support operatives only to be informed that the T&Cs do not cover our claim. We have always booked through Holiday Extras for the past 10 years and have never claimed until now. So, needless to say we will never book through Holiday Extras again. They tried to delay our claim and finally used the small print ie called our delay as a “force majure”.
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Posted 3 months ago
Used meet and greet @ Stansted. Easy to find, helpful staff directing you. Quick key drop off and on return easy to find car. Great service
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Posted 3 months ago
Used APH parking Gatwick So efficient on checking in and also well organised for our return.
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Posted 3 months ago
Used jet parks ringway easy to park buses regular to and from airport ,always make a note of bus stop number for when you return
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Posted 3 months ago
Hotel was good staff very helpful. Went to park car in the morning used the directions as stated in the email, only to discover the car park had been shut for over a month with no correspondence from holiday extras to notify us of this, luckily the hotel let us park our car there for the week or would have missed flights etc. still had no communication from holiday extras after submitting a complaint.
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Posted 3 months ago
Would recommend ,no hassle staff very friendly and efficient ,
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Posted 3 months ago
As usual all went very smoothly. Well done holiday Extras
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Posted 3 months ago
Easy to use car ready for pick up no issues.Will use again staff pleasant and helpful.
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Posted 3 months ago
I would recommend meet and greet at Manchester, as the staff are excellent,very helpfull, efficent and above all else very pleasant to deal with. The car is well inspected and parked carefully.
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Posted 3 months ago
Always use jetparks 3 . It's the best way to park your car and get away with no hassle. The only reason I've reduced the rating this time is because the fee went up astronomically from £70+ to £120+. Same duration, same year... so why such an increase?
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Posted 3 months ago
Simple easy straightforward no issues would recommend
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Posted 3 months ago
Waiting for us on arrival and early to pick us up
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Posted 3 months ago
They were there when we arrived at 4am. On return we rang from baggage reclaim and my car arrived as we went to MBW desk to collect. Excellent.
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Posted 3 months ago
Booked meet treat Cardiff airport . First class . Have used before and will use again
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Posted 3 months ago
Excellent - used many times for car parking and always worked flawlessly
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Posted 3 months ago
Booked airport hotel, car parking and airport transfers with Holiday Extras. In all cases the service was excellent. I had already used the hotel and car parking for previous holidays but this was the first time I had booked the airport transfer service (Faro to resort and return). Absolutely brilliant. Efficient, on time, comfortable vehicles and friendly, helpful drivers. I will certainly use them again. Very happy customer.
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Posted 3 months ago
Easy from booking to leaving the airport
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Posted 3 months ago
Holiday Extras is rated 4.3 based on 7,118 reviews