Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.27

4.3 Rating 6,971 Reviews

82 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.3

Based on 6,971 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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customerrelations@holidayextras.com

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Holiday Extras 1 star review on 18th November 2024

Nicola

Holiday Extras 1 star review on 8th November 2024

Anonymous

Holiday Extras 2 star review on 28th October 2024

Holiday Extras 3 star review on 31st August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Used them to arrange parking at LHR (Purple) can’t fault the booking system and dropping the car of is slick ! Only small negative is that as the courtesy bus does 2-3 &. 5 it takes ages to get back to car park if you’re arriving at 2/3 similarly if you are flying from 5 you need to allow time to get to terminal”

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Posted 2 months ago

“Always use purple parking and never had any issues. Easy to book and amend booking if necessary online. Quick service in the office on departing and returning home with efficient staff. Car always been in perfect condition when collected.”

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Posted 2 months ago

“Easy to understand booking process, good instructions and directions, needed to amend booking, no problem, perfect location 2 minute walk to terminal, simple check in and check out, helpful staff”

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Posted 2 months ago

“Room was good. Very clean. No issues with shower and bathroom all good. Only issue was the tv just turned itself off after 2 min. Guess it was on a timer for some reason. Called to desk but no one came. Couldn’t relax with the news or any program as tv just shut itself off. Apart from that no problem. We took the shuttle bus to airport which was fine.”

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Posted 2 months ago

“Slow bus transfers due to location and busy traffic times as its a few minutes from airport terminals. Didn't like the gravel in many sections of the car park which made it difficult to move cases. Other car park options preferable but would use again if needed”

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Posted 2 months ago

“Plenty of car park spaces , easy in an easy out . For seven days was a bit expensive at £98”

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Posted 2 months ago

“We used Maple Parking at T5 Heathrow. Everything went smoothly, we had a less than 5 minute wait for our transfers. Staff were efficient and polite. Will use them again 😁”

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Posted 2 months ago

“Easy parking for blue badge holders and quick bus transfer”

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Posted 2 months ago

“Would have been nice to have had the taxi waiting which it says it would be, no, another 40 mins outside waiting and being harassed by other taxi drivers in Egypt was what we got. Will not use again or recommend as I don’t want to be left in that situation again.”

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Posted 2 months ago

“We used Maple Parking at Heathrow Terminal 3. This was booked through Holiday Extras. The service was outstanding. We dropped the car off immediately and on our return, we phoned them once we’d picked our luggage up and the car was there by the time we got to the Maple Parking desk on Level 4 of the Short Stay car park.”

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Posted 2 months ago

“Excellent service. Dropped car off at Gatwick South and it was there for us to collect at Gatwick North as required. No fuss!”

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Posted 2 months ago

“The lounge was over crowded, me and my wife had to wait good 20 minutes to get a seat, the food was very limited and most of the food was very spicy, staff very full of themselves not helping at all. Not good for the money I paid. Good luck I will never go again to N1 lounge”

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Posted 2 months ago

“Good pick up on arrival”

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Posted 2 months ago

“Simple booking process stayed in Red shirt stay walk to the terminal at stansted what’s not to appreciate 👍”

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Posted 2 months ago

“I have used Airparks at Luton for many years and always use the same route turning first right off the Harpenden Road from Luton. You can imagine my shock to find this road closed off and a security guard from a new construction site sending me back towards Luton. A heads up would have been nice beforehand with directions how to get there avoiding this now closed road. An unnecessarily stressful start to my holiday could have been avoided!”

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Posted 2 months ago

“Easy to check in and check out. Bus went regular to and from the terminal. All good.”

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Posted 2 months ago

“All on schedule etc, buses were there to get me from the carpark and back.”

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Posted 2 months ago

“So easy to use and efficient.”

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Posted 2 months ago

“As usual everything went so smoothly.”

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Posted 2 months ago

“Value for money, kept fully informed. Have stayed in several Holiday Inn Express, and have no issues. After paying for parking, we were told that it was free, never mind, too late now, will wait next time till we sign in!”

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Posted 2 months ago

Holiday Extras is rated 4.3 based on 6,971 reviews