Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.29

4.3 Rating 7,647 Reviews

83 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.3

Based on 7,647 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

customerrelations@holidayextras.com

Write Your review

Tell us how Holiday Extras made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“East Midlands Airport Meet and Greet parking is the best we have ever encountered at any Airport. Such friendly staff and the ease of parking and collecting the vehicle are unbelievable. Keep up the fantastic work team”

Helpful Report

Posted 2 weeks ago

“Had no issues at at hotel check in and airport parking was fine. No problems exiting the parking at the end of our holiday either. Price was very good and instructions in emails were clear”

Helpful Report

Posted 2 weeks ago

“Gr8 service”

Helpful Report

Posted 2 weeks ago

“The price of the transfers was good. The instructions given were clear and simple and the pick-ups in both directions, were on time.”

Helpful Report

Posted 2 weeks ago

“Easy to park and get to/from terminal”

Helpful Report

Posted 2 weeks ago

“Third time I've had a puncture caused by hard-core used on car parking bays”

Helpful Report

Posted 2 weeks ago

“Jetparks 1 for T2. Easy to get in, easy to park. Bus collected us quickly both directions. Driver was polite and friendly. Only down is the incredibly bad signage from the A555.”

Helpful Report

Posted 2 weeks ago

“T2 West at Manchester Airport was the perfect choice for us. Holiday Extras made it simple to book. Entry & Exit hassle free. We always use HE when we book airport parking because we have total peace of mind.”

Helpful Report

Posted 2 weeks ago

“100% satisfaction,everything was straightforward & efficient,no problems as usual.”

Helpful Report

Posted 2 weeks ago

“Easy parking, bright and clearly marked. Felt safe as a lone female at 2am”

Helpful Report

Posted 2 weeks ago

“Parking easy. Staff friendly and helpful. Would have liked the car to be parked nearer the office when returning. We are 85 yrs of age and pushing a trolly with suitcases on to area C was hard work. Otherwise completely satisfied.”

Helpful Report

Posted 2 weeks ago

“We always use Meet and Greet and it is always a first class service. Can’t say more, I recommend 100%”

Helpful Report

Posted 2 weeks ago

“We always book through holiday extra at the meet and greet usually at east midland air port it is absolutely great is time we went from Birmingham port and it was as good.we will always use them.”

Helpful Report

Posted 2 weeks ago

“all spot on as usual.The service is always great”

Helpful Report

Posted 2 weeks ago

“All good thanks”

Helpful Report

Posted 2 weeks ago

“So easy to book at good prices”

Helpful Report

Posted 2 weeks ago

“It was all easy”

Helpful Report

Posted 2 weeks ago

“We had a 4 days break in Marrakech in March. We booked a private transfer from Marrakech airport (about 6 miles from the old city/medina) to our hotel, both ways. All went very smoothly. We checked how much a standard city taxi would be (they are regulated at this airport) and the Holiday Extras car was a few pounds more but much cheaper than a hotel car. Our first time there so we valued the guarantee and contact numbers and English-speaking contact. For the return trip (no vehicles could get down the narrow alleys to our hotel) the hotel reception phoned and checked our driver was ready for us (he was waiting at the end of the alley already) and sent a porter with us to ensure we got the right vehicle. We could have done this on our own but why refuse? He dropped us as close as he could to the check-in desks we needed. Only query was arriving from Birmingham - HolidayTaxis are immediately outside the Arrivals Hall rather than inside it, and an airport jobsworth on the door tries really hard to prevent people re-entering to get luggage and wife! If you separate to look for your name card keep in sight of each other - it's a big space.”

Helpful Report

Posted 2 weeks ago

“Simplicity”

Helpful Report

Posted 2 weeks ago

“Excellent service as always. Issue with the lounge at Dalaman airport being unexpectedly closed for refurbishment but able to get a refund agreed within a couple of hours of reporting the issue to Holiday Extras. All other aspects of my booking first class, Sentinel parking and Yorkshire Lounge both used without any issues and would happily recommend both.”

Helpful Report

Posted 2 weeks ago

Holiday Extras is rated 4.3 based on 7,647 reviews