Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.27

4.3 Rating 6,964 Reviews

82 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.3

Based on 6,964 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 1 star review on 18th November 2024

Nicola

Holiday Extras 1 star review on 8th November 2024

Anonymous

Holiday Extras 2 star review on 28th October 2024

Holiday Extras 3 star review on 31st August 2024

Anonymous

Anonymous // 01/01/2019

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“Very easy, nice people.”

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Posted 1 month ago

“Excellent parking facilities.”

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Posted 1 month ago

“Brilliant way to park at Stansted. Quick and convenient shuttle buses to and from the terminal. Just wish that the car could be left there for a longer period!”

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Posted 1 month ago

“Very easy straightforward booking system, and very easy to make changes if needed.”

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Posted 1 month ago

“Always use this hotel with parking at East midlands must admit first time have booked through holiday extras only problem thought our booking included breakfast only to be told we had not paid and booked it would have thought breakfast was included as all hotels”

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Posted 1 month ago

“Easy to see numerous options all in one place. Simple booking process, good communication.”

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Posted 1 month ago

“Everything worked. Good room, quality service, excellent dinner.”

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Posted 1 month ago

“Parking meet and greet @ Manchester T1 was easy and well handled despite us changing our car and registration number just before travelling.”

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Posted 1 month ago

“Purple car parking meet and greet was reasonably priced there were people there to help us when we arrived . The handover process was easy and well handled . When we picked up our bags we called them and the car arrived when we got to the car park . Excellent service, this was at Heathrow T 4”

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Posted 1 month ago

“Always my first choice for airport parking. Very competitive rates. Friendly welcoming and helpful staff. Quick and easy.”

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Posted 1 month ago

“we had booked a paid for the car at liverpool airport. when we arrived the barrier did not go up, as it said it would. we had to get out the car and press the intercom button. it was raining. it took a while and then someone answered. she asked for my registration and then said there was not booking. i said i had the booking number, which i gave them. nothing else was said but a ticket appeared at the machine. i asked what i was supposed to do but they had gone!!!. eventually i took the ticket and hoped for the best. how rude to just go and not say anything. there was nothing wrong with my booking all the detail were correct , including the registration number, date etc. this is the second time this has happened to me and therefore i will not be booking with them again.”

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Posted 1 month ago

“we used the Luton meet and greet and as the airport is undergoing a lot of construction work and is a bit chaotic this is a really good service right near the terminal. The staff were very friendly and helpful.”

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Posted 1 month ago

“Stayed at Brittania Hotel a few times now. Would recommend.Reliable transfer to and from airport. Good to know car is safe and bonus that take car keys with ys so know car will not be moved.”

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Posted 1 month ago

“Best price for a car park within walking distance from the terminal”

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Posted 1 month ago

“Very good service, quick, efficient, made the start and end of holiday straightforward”

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Posted 1 month ago

“Always fantastic 10/10”

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Posted 1 month ago

“Smooth process just a bit expensive.”

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Posted 1 month ago

“Simple efficient process and only 5 mins walk to Terminals 1 or 3. Always use if at those Terminals. Not good for Terminal 2 as bus seems to take forever when you get back!”

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Posted 1 month ago

“Need more staff for people checking in”

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Posted 1 month ago

“My only complaint is the directions to the actual car park once in Manchester Airport area, the island is very badly marked and not just ourselves ended up paying £5 to drive through due to the bad signage.”

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Posted 1 month ago

Holiday Extras is rated 4.3 based on 6,964 reviews