Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.28

4.3 Rating 7,113 Reviews

82 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.3

Based on 7,113 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 1 star review on 18th November 2024

Nicola

Holiday Extras 1 star review on 8th November 2024

Anonymous

Holiday Extras 2 star review on 28th October 2024

Holiday Extras 3 star review on 31st August 2024

Anonymous

Anonymous // 01/01/2019

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“Excellent service and food”

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Posted 2 months ago

“Really great service. I've been using it for few years now and never had any issues. Prices are always competitive and never let you down. Great value for money. Highly recommended.”

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Posted 2 months ago

“Liked parking my own vehicle and keeping my keys. Transfer time too and from Airport is literally a few minutes. Its one of those places that once you've been its easy to find but we hadnt been before and we drove past the place at least twice,i was getting stressed,a nice big sign out by the road would be handy 👍”

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Posted 2 months ago

“Easy to book. Decent HIexpress hotel and parking all good. However (again!), the directions to the hotel need updating. Is it really a roundabout to access the hotel road or is it a set of traffic lights? Needs to be clearer.”

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Posted 2 months ago

“Now using on a weekly basis and no problems so far Thank you”

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Posted 2 months ago

“Excellent will use again”

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Posted 2 months ago

“Very easy parking and pick up. Highly recommended”

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Posted 2 months ago

“My car came back scratched and my emails to customer service are being ignored.”

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Posted 2 months ago

“Smooth & easy parking experience. The location is very convenient for the airport”

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Posted 2 months ago

“I have been charged twice for the same vehicle parked for the same period of time at the same carpark and your pr people tell me they can't refund the second charge. This is plain thievery and I will tell every one I know never to go near you bandits.”

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Posted 2 months ago

“Very good parking”

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Posted 2 months ago

“The parking arrangements were excellent. Very friendly driver helped us retrieve our keys. The bed in the Holiday Inn hotel was hard and uncomfortable and we wouldn't stay there again.”

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Posted 2 months ago

“Competitive price and easy to book . No issues when going out out of car park will be booking again next time thank you”

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Posted 2 months ago

“The hotel booking with car park at Stansted went really well. The app is good and gave all the information I needed. I would definitely recommend”

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Posted 2 months ago

“We always use long stay at John Lennon, easy to find the car and no distance to the terminal.”

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Posted 2 months ago

“Our car was cleaned during our trip and it was ready and waiting for us on our return.”

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Posted 2 months ago

“Easy to use app and no problems at the airport.”

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Posted 2 months ago

“I have written to you via email, I had originally booked from Thursday 31 Oct to Monday 4th November, then I changed that to Tuesday 5th November at 01.00 and was charged £17 for the additional day, yet when I arrived at Manchester Jetpark 3 I was unable to exit without paying another £15. Which I did. Why did you overcharge me, I want this cancelled.”

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Posted 2 months ago

“Great service.Will always use in future”

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Posted 2 months ago

“Easy arrival and departure to the car park.”

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Posted 2 months ago

Holiday Extras is rated 4.3 based on 7,113 reviews