Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.28

4.3 Rating 7,122 Reviews

82 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.3

Based on 7,122 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to park in short stay 1 , no hassle getting in and out again , recommend it to anyone”

Helpful Report

Posted 5 months ago

“All good, no hassle booking and getting to and from airport, very happy with hotel”

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Posted 5 months ago

“Dropping off the car was not only difficult due to no car parking spaces but also a bit casual from the staff. The returned car was waiting when we returned but it was coated in tree sap and a white flower.”

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Posted 5 months ago

“So far used Holiday Extras twice this year,arrived barrier opened,parking areas applicable to my booking easily found,a bit tight as more 4x4 using car park,well signposted,suggest you back into parking slot,as reversing out at night a bit tight, and exiting car park was the same ,up to the barrier it opens and you are on your way home.”

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Posted 5 months ago

“All ran as planned meet and greet is the best way to start your holiday 👍”

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Posted 5 months ago

“Very courteous drivers, all went as planned and I will certainly use this service from Holiday Extras again.”

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Posted 5 months ago

“We got what we paid for”

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Posted 5 months ago

“We had a good experience with Holiday extras. It was easy to book everything. The car park was secure and easy to use. And just jumped on the shuttle bus to the airport and back on it at the same stop on our return. No problems with the car. However, I have an issue with the hotel..well not the hotel, the staff that we dealt with were very helpful. But our room ended up being booked for the wrong night. My own fault. Although we did cancel that part of the booking before the hotel.was looking for payment so I have raised the issue with Holiday extras to get my.money back from the room. I haven't heard anything back yet.”

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Posted 5 months ago

“Kept in touch with us when we landed very helpful driver professional and very good English. Pick up equally as good on time and no issues from us”

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Posted 5 months ago

“Easy to find then just parked in the bay gave the keys in got a card and then jumped on the bus right to the airport. This was the best car parking service I have had and at a great price.”

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Posted 5 months ago

“Quick easy and straightforward. Good discount also”

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Posted 5 months ago

“Booking process worked well. Car park at Exeter easy to find, close to the airport, drop off and pick up quick and easy. Would be 5 star if a bit cheaper!”

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Posted 5 months ago

“All on time and run smoothly”

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Posted 5 months ago

“Meet and greet was so easy. You literally drop it off right by the station that’s always manned and on arrival the car was there waiting for us. Excellent service and definitely worth paying the extra that park and ride.”

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Posted 5 months ago

“Convenient and easy to use.”

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Posted 5 months ago

“Waited 90mins for transfer from airport”

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Posted 5 months ago

“Overcharge 40.00 because the planes were delayed not happy”

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Posted 5 months ago

“Package was value for money. Parking easy to find. Hotel clean . 10 minute walk from hotel to terminal”

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Posted 5 months ago

“Excellent service both dropping off and collecting our vehicle. Will definitely use again.”

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Posted 5 months ago

“Always use jet park and always happy with the easy of parking”

Helpful Report

Posted 5 months ago

Holiday Extras is rated 4.3 based on 7,122 reviews