Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.28

4.3 Rating 7,156 Reviews

82 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.3

Based on 7,156 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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customerrelations@holidayextras.com

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Holiday Extras 1 star review on 18th November 2024

Nicola

Holiday Extras 1 star review on 8th November 2024

Anonymous

Holiday Extras 2 star review on 28th October 2024

Holiday Extras 3 star review on 31st August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“flight arrived on time, albeit an evening flight. it wasnt busy and there were plenty of empty spaces in the car park however i had to wait 15 mins for my car, in a queue. no explanation. Not good at 11pm!”

Helpful Report

Posted 10 months ago

“Quick easy reliable”

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Posted 10 months ago

“Excellent”

Helpful Report

Posted 10 months ago

“The hotel is in a very convenient location for terminal 2, the carepark car park is not far away with a regular shuttle service, dropping the car and picking up is quick and easy! Excellent value for money.”

Helpful Report

Posted 10 months ago

“We have used many times and have been happy, this time tho we waited over 25mins for the transfer back from the airport terminal ...”

Helpful Report

Posted 10 months ago

“Simple to book and just 3 minutes walk to the terminal. Spaces are OK, we took a golf, there were much bigger cars and if your careful when you park nothing needs to get bumped. Sum up. Space was wide enough just. It's a public carpark. Don't be silly.”

Helpful Report

Posted 10 months ago

“For the last two times, it was let it down slightly with how hard it was to actually find a parking space - it felt like the carpark was overbooked. There were just no spaces - we had to drive round for ages until office let us park in front of it.....!”

Helpful Report

Posted 10 months ago

“Overall it was good ,hotel was fine , what let it down slightly was how hard it was to actually find a parking space it felt like the carpark was overbooked there were just no spaces we had to drive round for ages untill somebody left which wasn’t great and not the best start to a holiday”

Helpful Report

Posted 10 months ago

“Everything thing went very well and according to plan. Always book asap as the price goes up the nearer you get to departure date!”

Helpful Report

Posted 10 months ago

“Parking at Sentinel was very efficient . No waiting times and only a few minutes from the airport. Travelodge only walking distance -10 minutes from the terminal building . Clean and comfortable”

Helpful Report

Posted 10 months ago

“We booked the Silverzone, Bristol back in October no issues, we decided to use again February once again no issues, you park your car, go to reception, sign in, you get a green receipt,there is always someone to help you. On return hand in your green paper, get your car key they will tell you where your car is, bus leaves every 15 minutes would highly recommend”

Helpful Report

Posted 10 months ago

“Excellent service everything ran like clockwork the airport transfer to and from hotel”

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Posted 10 months ago

“Very easy to find at Newcastle. Seamless check in and helpful staff. 5 minute undercover walk to check in. No problems on early morning return. Cheaper options but will use this service again”

Helpful Report

Posted 10 months ago

“The best parking ever”

Helpful Report

Posted 10 months ago

“Good value for money. Premier Inn is located near to Terminal 2. Staff at the meet and greet were very helpful and the car was ready at the appointed time.”

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Posted 10 months ago

“I have never had any serious problems with APH in Manchester and have always found the drivers to be helpful and pleasant and had no problems with my car. I will use again”

Helpful Report

Posted 10 months ago

“Easy to find, helpful staff, regular shuttle bus”

Helpful Report

Posted 10 months ago

“Very convenient airport parking at Luton, efficient transfer and overall good value for money.”

Helpful Report

Posted 10 months ago

“Used to reserve parking at Stansted Mid Stay. Great price and faultless service. Good communication and a smooth transaction. Will definitely use again next time.”

Helpful Report

Posted 10 months ago

“Very handy car park, but car reg not recognised on exit. Eventually allowed to leave after difficult conversation with control office.”

Helpful Report

Posted 10 months ago

Holiday Extras is rated 4.3 based on 7,156 reviews