Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.28

4.3 Rating 7,121 Reviews

82 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.3

Based on 7,121 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 1 star review on 18th November 2024

Nicola

Holiday Extras 1 star review on 8th November 2024

Anonymous

Holiday Extras 2 star review on 28th October 2024

Holiday Extras 3 star review on 31st August 2024

Anonymous

Anonymous // 01/01/2019

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“Very happy. Thanks”

Helpful Report

Posted 5 months ago

“I have used holiday extras many times. Easy to book and competitive price. Used multi storey west last weekend: have used this several times easy to find therefore plenty of space and a short walk into terminal 2”

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Posted 5 months ago

“Easy process both drop off and pick up.”

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Posted 5 months ago

“Sat nav didn't take to the right place but that's my fault Once I used my phone to find it was easy just dropped the keys off When I got back from my holiday just picked the keys up from reception and the car was waiting close by”

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Posted 5 months ago

“Easy to book We booked parking and always choose green park at stanstead, undercover parking, unless full and 5 min walk to the terminal.”

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Posted 5 months ago

“No issues, just handed in and collected with no problems. Car as we left it”

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Posted 5 months ago

“Perfect, on time and good coms.”

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Posted 5 months ago

“Directions provided meant smooth sailing for drop off and collection 👍”

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Posted 5 months ago

“Easy to book and get to the terminal”

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Posted 5 months ago

“Easy to find drop off area, prompt service. Car ready for us on arrival.”

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Posted 5 months ago

“I have booked with Holiday Extras many times over the years. I booked a flight from Manchester terminal 1 so I booked parking and airport lounge through Holiday Extras then Jet 2 changed my terminal. I tried to change the terminal online but couldn't managed it so rang Holiday Extras and the young man (sorry can't remember his name ) was lovely and got it all changed no problem. I also booked Humberside Airport parking about 6 times (DOH!) by mistake and it was so easy to cancel the extra bookings at no charge. I recommend Holiday Parking to everyone”

Helpful Report

Posted 5 months ago

“Good car park,booked the blue car park,a bit difficult for the wife to walk to the terminal,would use either the red or orange car parks.would recommend holiday extras.”

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Posted 5 months ago

“Easy to book and all good”

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Posted 5 months ago

“Easy. No problems”

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Posted 5 months ago

“Easy to use car park. Walk to the terminal in 2 minutes.”

Helpful Report

Posted 5 months ago

“Easy to get too Staff very helpful”

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Posted 5 months ago

“Manchester t2 meet and great is very badly signposted which meant we drove round 3 times trying to find it and were charged to exit the drop off area when we had to go up to get directions. Need more signage.”

Helpful Report

Posted 5 months ago

“Really easy to use and friendly staff who were keen to make sure everything went well. Buses ran regularly, with space to sit each time.”

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Posted 5 months ago

“Very easy to book and amend when I needed to. Good service.”

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Posted 5 months ago

“Perfect ,easy transition from arriving at mid stay carpark included in the over night hotel Raddison stay at Stansted Airport, with pick up buses running regularly from the car park to the hotel. The hotel was very nice. The room and hotel itself were very clean. It was a good location for the airport and a 4 minute walk to catch our plane at 4am the next morning. It was better for us to drive to the airport in our own vehicle, park at our leisure, not have to hang around for meet or greet . Good experince using holiday extra website, straightforward.”

Helpful Report

Posted 5 months ago

Holiday Extras is rated 4.3 based on 7,121 reviews