Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.28

4.3 Rating 7,164 Reviews

82 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.3

Based on 7,164 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 1 star review on 18th November 2024

Nicola

Holiday Extras 1 star review on 8th November 2024

Anonymous

Holiday Extras 2 star review on 28th October 2024

Holiday Extras 3 star review on 31st August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Booked hotel and parking , had no problems finding a parking space even though it was busy. Check in and out at the hotel was easy. Cheapest price through Holiday Extras and was able to add Hotel Hoppa bus tickets as well.”

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Posted 1 year ago

“Very easy process, great instructions, shuttle buses came very quickly.”

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Posted 1 year ago

“I had booked drop off parking with Holiday Extras at Luton airport. Unfortunately the Luton airport fire happened 2 days before my 0600 hrs drop off was to take place using Blue Circle parking. No alternative drop off point had been organised, no responses to phone calls, emails etc from either company. Now they are refusing to refund the £81 despite an admission that the contracted service was not available and therefore the contract with me was breached. Avoid both these companies like the plaque. If something goes wrong your on”

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Posted 1 year ago

“Signage to parking at liverpool airport is poor and not easy to see in the dark… could be improved”

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Posted 1 year ago

“Brilliant service by the attendant, office staff at reception, reasonable priced and the beauty of not waiting for people to pick you up on your return”

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Posted 1 year ago

“Easy to book,good price, professional staff, regular buses, easy access from and to the motorway. Can't fault APH”

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Posted 1 year ago

“Always use Holiday Extras for parking and airport hotels. Easy to book and no issues”

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Posted 1 year ago

“Very smooth delivery on return a bit of a delay waiting for coach overall good experience”

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Posted 1 year ago

“Really like using holiday extras for parking. So easy, good price and very easy to amend a booking too.”

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Posted 1 year ago

“Prices fluctuate ie private minibus cheaper than private car for 1 passenger”

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Posted 1 year ago

“Very good value for money, easy pick up and drop off. All ran very smoothly staff are very efficient.”

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Posted 1 year ago

“All that was expected.”

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Posted 1 year ago

“so easy to book, drive hassel always used hoilday extras”

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Posted 1 year ago

“Perfect timing excellent service thayre customer service was outstanding”

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Posted 1 year ago

“A no nonsense service, staff always willing to help at the screens upon arrival. Picking the car up is so good and car always in pristine condition”

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Posted 1 year ago

“Everything perfect”

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Posted 1 year ago

“Everything worked a treat. Easy vehicle drop off and collection near the Terminal car park and in the dry”

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Posted 1 year ago

“Made everything easy .”

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Posted 1 year ago

“Liverpool is always a better bargain than Manchester. Yes you have a 10 minute walk, but that is fine. The staff were very welcoming and efficient. This is the 4th time I've used Imagine and wouldn't hesistate in the future.”

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Posted 1 year ago

“Ease of access and helpful staff at depot. Relatively quick return and pick up. Only negative was a very loaded return bus!!”

Helpful Report

Posted 1 year ago

Holiday Extras is rated 4.3 based on 7,164 reviews