Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.29

4.3 Rating 7,651 Reviews

83 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.3

Based on 7,651 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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customerrelations@holidayextras.com

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Holiday Extras 4 star review on 12th April 2025

Anonymous

Holiday Extras 4 star review on 31st March 2025

Jeremy

Holiday Extras 3 star review on 5th March 2025

Lee Parkinson

Holiday Extras 5 star review on 3rd March 2025

George

Anonymous

Anonymous // 01/01/2019

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“Great service.”

Helpful Report

Posted 3 weeks ago

“Everything worked and went to plan. Car park barriers opened on arrival and car park 1 was easy for the terminal.”

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Posted 3 weeks ago

“Meet and greet is a great service. Convenient to leave your car, check in with your details and hand key over. Short walk to terminal. Always use this service.”

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Posted 4 weeks ago

“Nice hotel and very convenient for the airport”

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Posted 4 weeks ago

“Meet and greet parking…. Stress free, simple and good value. We will certainly use it again”

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Posted 4 weeks ago

“Car was booked to return to terminal 5 at the drop off at terminal 4. Upon landing Hilene said that it was booked for terminal 4 and refused to either take the car to 5 or allow me to pick up from the car park. He instructed me to make my own way across the terminals to be able to have my car back. If I had wanted a park and ride option, I would have paid less and taken that. I would not be looking to use again”

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Posted 4 weeks ago

“Easy to book and the staff a nd facility are second to none”

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Posted 4 weeks ago

“A very good system from checking in at the kiosk, to getting the shuttle bus. The return from the airport was just as good. No problems at all.”

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Posted 4 weeks ago

“Everything went well,car park easy to find,barriers opened as car approached both in and out. 5 minutes walk to the terminal building.”

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Posted 4 weeks ago

“Prompt friendly service, just a little out of the way but no more than many other cark parks, best if travelling from the south of the airport.”

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Posted 4 weeks ago

“Requested and booked an adapted vehicle for a wheelchair but a non adapted vehicle arrived. We had to man handle the individual in to the minibus which was dangerous and very degrading for the individual. We paid a lot for the specialised service we didn’t receive. I have made a complaint but nothing has been resolved.”

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Posted 4 weeks ago

“Worked well. A small wait when picking up the car but they were busy. Much better than last experience with a different company.”

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Posted 4 weeks ago

“Parked in Blue Short Stay parking. I have parked there before so I new my way about. The pedestrian route to the terminal is not Great for the first timer. It needs to be much clearer, especially in the dark. I would park there again as I know my way about.”

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Posted 4 weeks ago

“I booked Cobhall parking. It isn’t too bad but it’s very poor value for money- shuttle bus- had to wait for nearly 30mins outside, so when you are travelling to warm weather country, you don’t really wear too many layers. Bus driver- not helpful at all.older people had to put their luggage on shelves themselves which you never expect from other parkings. Overall- it wasn’t worth money as you can get eg. Purple Parking for few quid more.”

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Posted 4 weeks ago

“Called when I landed, told car was waiting. Got to stand told car not there. Had ti sit by myself in corridor, line female traveller while they tried to find it. 45 mins later told car was there, thry hadn't been able to find the key!”

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Posted 4 weeks ago

“Really close to arrivals and departures. Plenty of spaces too.”

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Posted 4 weeks ago

“I have used Maple numerous times. Never any issues”

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Posted 4 weeks ago

“I always use Holiday Extras and not their fault that, this time, the car park had a power outage that delayed both entry and exit.”

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Posted 4 weeks ago

“My car was undrivable and damaged when I returned to meet and greet T2 from holiday! Very unhelpful car parking staff who tried to say it was my fault…..never use these people!!”

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Posted 4 weeks ago

“No problem at all all good”

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Posted 4 weeks ago

Holiday Extras is rated 4.3 based on 7,651 reviews