Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.28

4.3 Rating 7,271 Reviews

82 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.3

Based on 7,271 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 5 star review on 20th February 2025

Brian

Holiday Extras 2 star review on 5th February 2025

Paul Rumley

Holiday Extras 1 star review on 18th November 2024

Nicola

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When we arrived back to Manchester after a very long delayed flight our car had been parked outside of the undercover area at the end of green bay 8. It was covered in hard packed snow and ice. While we appreciate that the weather had been extremely bad other passengers cars on the same flight had been cleared of snow and were parked under cover and ready to drive. The whole object of meet and greet is that your car is ready to just drive away not spend twenty minutes cleaning away ice and snow. Very very dissappointed with the service.”

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Posted 1 month ago

“So simple and easy to book and good prices too.”

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Posted 1 month ago

“Hotel and Parking great as always, highly recommend. Negative is that IHG rewards points are not available when booking via Holiday Extras!”

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Posted 1 month ago

“Great service. Easy to book. Would recommend.”

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Posted 1 month ago

“Excellent service from the booking process through to the actual pick up. No issues at all for our family of four and I would use Holiday Extras again.”

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Posted 1 month ago

“Stan hill Court was great. Much later start, great breakfast. Will go back”

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Posted 1 month ago

“Parking was well sign posted and number recognition excellent 👏 Couple of minutes walk to Terninal, perfect”

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Posted 1 month ago

“Easy booking and competitively priced. My car wasn't moved, however I only found out it maybe moved on check out and the staff asked me for my keys. This needs to be highlighted on booking”

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Posted 1 month ago

“1st rate service”

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Posted 1 month ago

“Spot on as always”

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Posted 1 month ago

“Best company to deal with”

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Posted 1 month ago

“We used the meet and greet at Stansted again this New Year. So convenient and easy to use,never have a problem with this service!”

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Posted 1 month ago

“Helpful staff, food plentiful.”

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Posted 1 month ago

“Drivers on both journeys were helpful and polite”

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Posted 1 month ago

“Drop off is very convenient and you walk straight into terminal 2. Picking up your keys when collecting your car is simple. Scan your receipt and collect keys from secure key safe. My only gripe is last few times I've used the service the cars are parked very close together making it difficult to enter the car. Also whoever parked it during the week adjusted the drivers seat every which way: height,tilt,recline etc. Is this really necessary as I could see from my tracker that the cars are only moved a short distance. Yet the service is still better than patking on nearby car parks then having to bus in and out”

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Posted 1 month ago

“Thank you ! The best”

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Posted 1 month ago

“As always very good”

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Posted 1 month ago

“Very easy to navigate long stay car parking for Stanstead with HE. As a lone female traveller I’ve had no problems. Only one- not HEs fault, but the long stay bus driver careered straight past me in the snow at 4am and I had to wait for the next bus. Otherwise, I found them good value for money.”

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Posted 1 month ago

“Very easy and cost effective help given for lots of elements of my holiday.”

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Posted 1 month ago

“Close to terminal”

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Posted 1 month ago

Holiday Extras is rated 4.3 based on 7,271 reviews