Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.28

4.3 Rating 7,163 Reviews

82 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.3

Based on 7,163 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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customerrelations@holidayextras.com

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Holiday Extras 1 star review on 18th November 2024

Nicola

Holiday Extras 1 star review on 8th November 2024

Anonymous

Holiday Extras 2 star review on 28th October 2024

Holiday Extras 3 star review on 31st August 2024

Anonymous

Anonymous // 01/01/2019

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“Easy and convenient parking.”

Helpful Report

Posted 1 year ago

“Was very close & convenient as my mum has mobility issues. I had previously spoken to someone online regarding this & also staff on arrival. On return my car was parked in one of the furthest bays away from the key collect & was tightly parked between two other vehicles despite a disability stamp on my key fob. It was the closest car park to the terminal though.”

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Posted 1 year ago

“Paid to park, went in and out without any issues. What more can you say?”

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Posted 1 year ago

“Ibis hotel was brilliant. Tea and coffee available in the room now. I am afraid Careparks didn't really CARE. We were left waiting at a cold Manchester airport for half an hour. The carpark was covered in pot holes, filled with water and dark. It was a nightmare to move suitcases and get them in the boot”

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Posted 1 year ago

“we were picked up on both in and out at appointed times. Drivers were very polite and courteous.”

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Posted 1 year ago

“Hotel room very comfortable, service is very good, food is good, but a bit overpriced. Hotel with parking very good value .”

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Posted 1 year ago

“Good service from secure air car parks in Edinburgh, top class bus driver looked after us, good prices and run every few minutes”

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Posted 1 year ago

“Phoned up as instructed once the luggage was collected , arrived at the car park and had to wait 30 mins for the car to arrive”

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Posted 1 year ago

“I always book my airport parking with Holiday Extras. Easy and efficient. Sentinel at Leeds Bradford offer a fabulous service!”

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Posted 1 year ago

“Clean, comfortable room with excellent dinner service. Higher London prices but not excessive.”

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Posted 1 year ago

“It was easy, straight forward and I got what I expected. The price reasonable'”

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Posted 1 year ago

“Staff are helpful, polite and obliging. There is always plenty of buses on arrival”

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Posted 1 year ago

“Even though my flight was delayed by an hour my parking was covered and I didnt get a nasty shock at the exit”

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Posted 1 year ago

“Easy to book, easy access”

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Posted 1 year ago

“Great service and simple”

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Posted 1 year ago

“I agree with previous review not the 'Meet' I expected as you park car and drop keys in the office. Also when collected again not met you go to office get keys then walk to your car. It wasn't far to walk but thought car would b close and keys handed to us ready?”

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Posted 1 year ago

“A little tricky to find but very close to the terminal and great service - would use again.”

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Posted 1 year ago

“Pretty good stuff overall - staff were helpful and everything was as it should be. Not sure I would fully call the service at EMA a Meet & Greet - more of a ‘Park and Dump the Keys at the Office.’”

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Posted 1 year ago

“Very easy to park, very close to premier inn north terminal, and collection was just as easy, many thanks will be booking again for 4 weeks from 29th January”

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Posted 1 year ago

“Very easy and convenient. Drop off very close to the Terminal and collection similar . Will be using again.”

Helpful Report

Posted 1 year ago

Holiday Extras is rated 4.3 based on 7,163 reviews