Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.28

4.3 Rating 7,112 Reviews

82 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.3

Based on 7,112 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 1 star review on 18th November 2024

Nicola

Holiday Extras 1 star review on 8th November 2024

Anonymous

Holiday Extras 2 star review on 28th October 2024

Holiday Extras 3 star review on 31st August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pick up from the airport went smoothly. Would have liked to have been notified a little earlier about the pickup time from the hotel back to the airport as i had to get the hotel reception to ring and find out to put my mind at ease”

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Posted 1 month ago

“Entry and exit worked seamlessly”

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Posted 1 month ago

“Super easy to enter and park and only across the road at Liverpool airport. Used before and would use again”

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Posted 1 month ago

“Maple parking were very good and efficient. Good staff for a stress free experience.”

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Posted 1 month ago

“When I booked with Holiday Extras I wanted an on-airport car park. I was told that this was the case, I even asked "is that the one in the same block as the Premier Inn North?" I was told yes it was. On arrival at Premier Inn we were told that the car park was off airport and closer to East Grinstead!! I feel totally ripped off and was sold a service that was not what was promised! Never again! If I had booked the Cophall Parking and the Premier Inn separately I would have saved over £100!!!!”

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Posted 1 month ago

“I would give Holidsy Extras 10 stars if I could . The App is amazing , with so much useful info when you get to your destination. Car park inUK always cheaper when you book via them . - What’s not to like …”

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Posted 1 month ago

“Fantastic as usual absolutely faultless”

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Posted 1 month ago

“Always happy with the stay.”

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Posted 1 month ago

“Excellent hotel and facilities. Recommend parking at hotel when flying abroad for vacations. E-shuttle (Uber) easy to book and excellent service provided. Godd Indian restaurant on-site”

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Posted 1 month ago

“Very comfortable staff really helpful cost effective recommend you stay here. Car left on site and again highly recommend you use this hotel and car parking for your holiday”

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Posted 1 month ago

“We appreciate your good efforts every thing went well”

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Posted 1 month ago

“Very happy. Always great service and reasonable price. Hotel so close to airport and drop and go parking worked a treat”

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Posted 1 month ago

“Barrier wouldn't open on approach. It took nearly 15 mins to find a parking space, ended parking in little more than a muddy field. Waited nearly 30 mins for a bus to airport. All in all from entering carpark to arriving at airport took nearly an hour. Not what I was expecting. Will not be using again!!”

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Posted 1 month ago

“great service, competitive prices and easy car collection.”

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Posted 1 month ago

“Booked drop and go parking through holiday extras and everything went smoothly”

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Posted 1 month ago

“When we arrived at the airport it was very easy and to drop our car off. There was no que to check in.”

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Posted 1 month ago

“Booked parking and airport hotel best value easy to book and everything was straight forward.”

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Posted 1 month ago

“Great service as always. Came back 3 hours late but wasn’t a problem and car was ready.”

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Posted 1 month ago

“Very good and easily usable Evan when serious amendments are required Great contact and info Have always used Holiday extras and will continue to do so”

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Posted 1 month ago

“Clear instructions where to park. Entry and exit recognised car number plate so straight in and out. Buses very regular and very quick to terminal.”

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Posted 1 month ago

Holiday Extras is rated 4.3 based on 7,112 reviews