Holiday Extras Reviews

4.3 Rating 6,961 Reviews

82 %

of reviewers recommend Holiday Extras

4.3

Based on 6,961 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Cancelled my holiday due to cancer diagnosis, sent medical forms in got a email saying they will be in touch within 5 days,why haven’t I heard from them in 12 weeks and there claims manager has a video let us fix it playing on there site

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Asked by Stuart molyneux (1 month ago)

Why are you not letting negative reviews get submitted.

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Asked by Julie Clarkson (5 months ago)

I booked parking at Glasgow airport , we couldn’t find the parking area , post code was wrong and road name had been changed . No telephone number supplied . Parked in multi storey and paid £505.00 on return .. not a happy customer

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Asked by Esther mcghee (6 months ago)

Hello, I booked on T2 west Manchester but my flight was moved to Terminal 1. I tried to transfer to T1 multi story but it was full so I decided to leave it and walk between terminals. On return it said I owe £464. The problem was solved over the intercom but told not to do it again. I have the exact same problem due in July and don’t know what to do as I didn’t realise I’d done anything wrong.

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Asked by Ian Smith (7 months ago)

We parked Liverpool airport which we do regular started using your company but this time got 15 pound overstay charge when I first booked it the times on conformation where all zeros so amended with correct time but still come as zeros we are pensioners and thought we would be ok but no and paid the fine.

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Asked by Michael sharrock (11 months ago)

Why will you not provide refunds as per your terms and conditions? Customers are buying a cancellation waiver to be able receive a refund.

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Asked by Emma (4 years ago)

My god everyone thinks you're shit! Unsurprising! Fucking cowboys!!!

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Asked by Caroline Babacan (6 years ago)

I have a booking with you for the 3rd may 2019 But it says it can not find my flight TOM2572 why not?

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Asked by Gary Richardson (6 years ago)