Holiday Extras Reviews

4.3 Rating 6,962 Reviews

82 %

of reviewers recommend Holiday Extras

4.3

Based on 6,962 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Popular Questions:

Delivery

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Returns

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Customer Service

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Email:

customerrelations@holidayextras.com

How quickly does Holiday Extras resolve customer queries?

Helpful Report

(3 weeks ago)

Greater than 72% of reviewers feedback is Holiday Extras resolves customer queries within an hour.

Helpful Report

(3 weeks ago)

91.28%

Industry Average

“ Hotel and parking there fine but shuttle service not so easy. Couldn’t find desk on arrival and had to wait for shuttle which is individually ordered. ”

- Anonymous

“ Great service. Very personable reception guy. ”

- Anonymous

“ Great service, easy to find and everything went smoothly ”

- Anonymous

Holiday Extras Reviews

Customer Service - Good