Holiday Extras Reviews

4.3 Rating 9,110 Reviews

84 %

of reviewers recommend Holiday Extras

4.3

Based on 9,110 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Popular Questions:

Delivery

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Returns

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Customer Service

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Email:

customerrelations@holidayextras.com

How quickly does Holiday Extras resolve customer queries?

Helpful Report

(4 days ago)

Greater than 73% of reviewers feedback is Holiday Extras resolves customer queries within an hour.

Helpful Report

(4 days ago)

96.33%

Industry Average

“ Will definitely use again. Was greeted I parked car.Kept my keys. Was taken to port. Rang on return and was collected. First class service ”

- Anonymous

“ It is a fairly efficient service. The day we arrived it was raining very hard and was dark, we were being rushed to get on the coach, but I’m 64 and moving heavy cases quickly was hard, however they did give us some help which was appreciated ”

- Anonymous

“ Perfect service great location ”

- Alan Wray

Holiday Extras Reviews

Email:

Customer Service - Good