Home Hub Group Reviews

Name: Home Hub Group
Address: Unit 6 The Western Centre, Western Road,, Bracknell
Rating: 4.51

4.5 Rating 703 Reviews

96 %

of reviewers recommend Home Hub Group

Company Reviews

Questions

Metrics

4.5

Based on 703 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01344 595840

Email:

customerservices@homehubgroup.co.uk

Location:

Unit 6 The Western Centre, Western Road,
Bracknell
RG12 1RW

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“disappointing failer of completing the job we ask for. fitters were very good and left job very tidy.”

Helpful Report

Posted 11 years ago

“The communication let you down. We had the automatic txts to.confirm fitting date. On actual day of fitting we had a call to advise fitting would be later in the day which was fine. However, we then received a call to advise that actually our door was not in the ware house and the appointment would need to be rescheduled. It is fortunate that the appointment was scheduled on my day off - I was extremely disappointed but at least I had not taken a days annual leave. That aside, the pre sales advise was very comprehensive. The product is exactly what we were looking for and is of excellent quality. The fitters were on time, polite and tidy.”

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Posted 11 years ago

“Very good.”

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Posted 11 years ago

“Excellent. You understand what a customer is and what needs to be done to satisfy one.”

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Posted 11 years ago

“Confused at first visit. We were looking for Mulliners as we were not told to look for Home Hub Group. Needs correcting for future customers.”

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Posted 11 years ago

“Very well, everything is kept simple and straight forward (how it should be) Josh was superb and could not fault anything.”

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Posted 11 years ago

“Average; one glazing panel had been manufactured to the wrong size,although the size on the attached label was correct. One opening window had a stainless steel screw missing off the hinge which meant it could'nt be opened.”

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Posted 11 years ago

“Excellent”

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Posted 11 years ago

“I was very disappointed with the fact the windows were installed with a fault. I fee that the product should not have left the warehouse to come out. It should have been sent back before the installation. Unfortunately it was not noticed by the installer until after he had installed the product. Lessons to be learnt...check product before it leaves the warehouse. I am now happy that my installation is complete and the windows look fine. Many thanks.”

Helpful Report

Posted 11 years ago

“This was a repair not a new purchase. This refers to the man who came to fix a problem with the French doors. I was extremely satisfied with his service and how quickly he fixed the problem.”

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Posted 11 years ago

“Good”

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Posted 11 years ago

“Very professional”

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Posted 11 years ago

“Very good.”

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Posted 11 years ago

“Quick & professional. Neighbours commented on smart appearance”

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Posted 11 years ago

“Very good!”

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Posted 11 years ago

“Excellent prompt service and good value for money”

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Posted 11 years ago

“Excellent and subsequently the fitting team were also excellent. FYI - Including yourselves we had 3 quotes from "local companies" and 1 from a "National". All 3 "locals" were streets ahead of the "National" on all fronts - Customer care/products/price”

Helpful Report

Posted 11 years ago

“Exceptional. From the sales staff to the communication during production and the efficient, considerate installation a thoroughly flawless service.”

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Posted 11 years ago

“v.good”

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Posted 11 years ago

“very good”

Helpful Report

Posted 11 years ago

Home Hub Group is rated 4.5 based on 703 reviews