horizonsmusic.co.uk Reviews

"These guys ROCK!! \u2b50\ufe0f\u2b50\ufe0f\u2b50\ufe0f\u2b50\ufe0f\u2b50\ufe0f out of 5 stars!! Great communication, accurate description of item. They shipped out fast and packed my vinyl really securely!! I definitely recommend them and wouldn't hesitate to shop from them again!! "

"The company has a lot of negative reviews in the internet, and because of that I was skeptical to order first, but they sent me a shipping confirmation in less than 24h and the package arrived very quickly and was perfectly packed. I\u2019d truly recommend the company!"

"I had a similar experience to start. Vinyl ordered. Did not get an update on dispatch contacted Horizons. Sore Credit or other vinyl offered. Contacted Neil chose a different album which cost a little more, on the condition that he sent it to me that day and I would pay the balance on arrival. The album arrived as promised still sealed. I paid the balance. I am sorry so many people have had bad experiences with this company but I can only speak as I find. This is not a fake review I am a genuine customer. I honestly thought I would have a similar experience as others but to be fair he honoured out agreement."

"All perfect, make an order 21 marzo,arrived today,29 marzo...sure i buy again\r\nEnrico Bertolo from Italy (djkotto on discogs)"

"I ordered from horizonsmusic and the next day after seeing the reviews here I decided to cancel my order and ask for a refund immediately. I sent emails to them and Amazon Pay at least 7 times, and finally received my refund after 2 weeks. Thanks Gods."

"Absolutely shocking customer service. In June 2022 the website gave the impression that Expansions in the NYC - Louie Vega was in stock, I paid for next day delivery and paid \u00a345.99 via Amazon Pay. It didn't arrive and 9 days later I eventually got a reply to my email.... then the repeated excuses and missed delivery dates started. Then just a few days ago (now Dec. 2022), six months and 56 emails later, I received an invoice for another \u00a318, apparently due to them having to source from another more expensive distributor. I refused and after numerous requests for a refund they did eventually pay my money back. No apologies from Neil. Worst record buying experience ever - avoid at all costs!"

"WARNING! Do not but online in this site\r\nWARNING!! Do not buy online in this store. Neil Monteiro is a scammer, he does not send the orders or refund the money. It is denounced in the English police, in the Spanish police and in the consumer's office. He also has the nerve to tell you to remove his name from this page. I hope you pay for your scams"