Hose-Pro International Pty Ltd Reviews

Name: Hose-Pro International Pty Ltd
Address: 1/108 Old Pittwater Road, Brookvale, New South Wales
Rating: 4.71

4.7 Rating 623 Reviews

93 %

of reviewers recommend Hose-Pro International Pty Ltd

4.7

Based on 623 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Hose-Pro International Pty Ltd 5 star review on 9th January 2025

Richard MacEwan

Hose-Pro International Pty Ltd 5 star review on 7th January 2025

Jenny Meline

1743

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Garden lights are really good quality as usual from Hoselink. They have made a big difference to the look of my little garden.”

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Posted 2 months ago

“Hose is great but you should tell people they need an adapter to run your normal fittings”

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Posted 2 months ago

“I highly rate the team at hoselink great customer service delivery was prompt and on time and the products they sell are second to none.”

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Posted 2 months ago

“Fantastic Quality Products. Great service and fast delivery. Never disappointed.”

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Posted 2 months ago

“I’ve found all products to be of good quality apart from the plastic shower head that has the thumb control.The U shaped lever has cracked and no longer works.As a result I’ve gone back to alloy shower head.If you could send a replacement part it would be much appreciated.Ive found all of your other products 1st class & have recommended to friends & family.Regards,Martin Webb”

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Posted 2 months ago

“Arrived quickly. Used the weeder a few times and it seems solid.”

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Posted 2 months ago

“Quality products backed by efficient customer service. All my family now only buy Hoselink hoses and my next door neighbour has switched after seeing mine. Highly recommend this Australian company.”

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Posted 2 months ago

“Great products and awesome after care… I can’t speak highly enough of the guys at Hoselink… I have been a customer for probably 10 years now…”

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Posted 2 months ago

“Very good customer service and good products.”

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Posted 2 months ago

“Hi there Hoselink people from a very happy Customer. Your products make watering our garden so easy and trouble free!! No more Kinky hoses, no more unwanted disconnections between hose end and appliance being used. I have recently updated my Hoselink Hosereel, puchased about nine years ago, not because it failed but due to my own carelessness. I chose the replacement unit to be the recently released "Evolve" sereies, in fact I purchased two of them and am so glad I did. The outer casing is modern in design and the hose within is a delight to use because it is so flexible and even when fully extended for its full 30 metres it doesnt kink. The rewind mechanism on my two units is strong and firm without being agressive. If you are looking for quality watering equipment, look no further than Hoselink folkes”

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Posted 2 months ago

“Best hose and fittings we've had.”

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Posted 2 months ago

“Love my garden lights. Super quick delivery. Easy to set up. Great quality products”

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Posted 2 months ago

“We purchased a retractable hose, which, on delivery, had a broken spring. Hoselink immediately sent us a replacement...which works beautifully, and which we love. Our old Hoselink retractable hose was great, but this one is even better. 5 stars.”

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Posted 2 months ago

“I bought the 10m portable roll up hose. The short hose length keeps breaking off from the tap. I have used both ends, whereby the short end is connected to the tap and the handle. In both cases it has broken loose.”

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Posted 2 months ago

Hi Glenn, I’m sorry to hear about your experience with the 10m Compact Reel and the issues you've faced with the connections. It can be quite frustrating when the fittings don’t hold as they should. Your feedback is very much appreciated. Please give us a call at 1300 900 617 to further discuss this, and locate a solution for you. Kind Regards, The Hoselink Team

Posted 1 month ago

“Prompt delivery and good quality. Will continue to use hoselink.”

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Posted 2 months ago

“I have been a customer of Hoselink now for a number of years Can't fault their products Also the customer service is very good”

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Posted 2 months ago

Hi Janet, We're incredibly glad to hear that you’ve been a loyal customer for many years and that our products and customer service have consistently met your expectations. Your support and satisfaction are what keep us going! Warm regards, The Hoselink Team.

Posted 4 weeks ago

“10 years ago I purchased my first retractable hose 20metre version and it's still going strong. 2 years later I purchased my 2 retractable hose. Can't fault them.”

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Posted 2 months ago

Hi Chris, Thank you so much for your amazing 5-star review! We're thrilled to hear that your retractable hoses have been going strong for all these years. It’s fantastic to know you’re enjoying the quality and reliability of our products. Your continued support means the world to us! Cheers, The Hoselink Team.

Posted 4 weeks ago

“the productsa are good and the service is excellent”

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Posted 2 months ago

Hi Barrie, Thank you for your wonderful 5-star review! We’re thrilled to hear that you’re happy with our products and proud of the service we provide. Your support means a lot to us, and we look forward to serving you again in the future! Best, The Hoselink Team.

Posted 4 weeks ago

“Good quality hose and fittings with it's own dedicated fittings which does not fit general hose fittings. Retraction is good, but stop with a hard lock every time you stop pulling. Somewhat bulky to fit on a wall, but a good product.”

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Posted 2 months ago

Hi Thomas, Thanks for your feedback! We're pleased to hear that you're enjoying the quality of the hose and fittings. We appreciate your thoughts on the retraction mechanism and wall-mounting; it's always great to get insights from our customers. If you have further suggestions or questions, don’t hesitate to reach out. Best regards, The Hoselink Team

Posted 4 weeks ago

“Great product last a lot longer than others.”

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Posted 2 months ago

Hi Sandra, Thank you so much for your wonderful 5-star review! We're thrilled to hear that you find our product to be long-lasting. Your satisfaction is incredibly important to us, and we truly appreciate your positive feedback. Best, The Hoselink Team.

Posted 4 weeks ago

Hose-Pro International Pty Ltd is rated 4.7 based on 623 reviews