Hose-Pro International Pty Ltd Reviews

Name: Hose-Pro International Pty Ltd
Address: 1/108 Old Pittwater Road, Brookvale, New South Wales
Rating: 4.71

4.7 Rating 623 Reviews

93 %

of reviewers recommend Hose-Pro International Pty Ltd

4.7

Based on 623 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Hose-Pro International Pty Ltd 5 star review on 9th January 2025

Richard MacEwan

Hose-Pro International Pty Ltd 5 star review on 7th January 2025

Jenny Meline

1743

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Loving my Hoselink, such a great product and easy to install and use.”

Helpful Report

Posted 2 months ago

“As per my phone call to Hose Link representative on the fault I discovered with my New evolve reel and internal section developed a water leak and talking with the representative she said a replacement one be sent and then doing so I sent the old one back so it could be examined for the fault Apart from that the house reel works fine specially The safe retractable hose mechanism.”

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Posted 2 months ago

“Beautiful products, will write a repeat review after a year after use again.”

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Posted 2 months ago

“The product is excellent. I needed to contact Hoselink and the staff could not have been more supportive and accommodating.”

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Posted 2 months ago

“Unfortunately I found purchasing 2 connectors challenging. I think it may be my mistake in the kit I ordered. I have left over parts. Non Hose Link videos were more helpful than yours :)”

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Posted 2 months ago

“I'm very happy with my purchase.”

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Posted 2 months ago

“Always happy with my Hoselink products”

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Posted 2 months ago

“We ordered the product online and the product was delievered very promptly. Unfortunately one part was missing but it was very easy to remedy. The missing part again was sent immediately. Hoselink's service and product have met all our expectations! We would recommend Hoselink to all out family and friends!”

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Posted 2 months ago

“Great company and products”

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Posted 2 months ago

“After enduring years of using the usual brands of flimsy hose and fittings I am very pleased with the solid and enduring feel that the Hoselink gear has. Makes water behave.”

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Posted 2 months ago

“Purchased a few items over the years,always delivered promptly. Great products great quality.”

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Posted 2 months ago

“I have found the Hoselink reel and hose to withstand the harsh conditions the Central West offer. The hose has not deteriorate in the hot climate and stinging 40 sun. Would recommend.”

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Posted 2 months ago

“We loved the garden lights, as did ghe person who stole obe.”

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Posted 2 months ago

“The Hoselink connections have been great, and have never leaked or come apart since we bought it. The spray fins do tend to last just a year before splitting, probably due to frosts in the area We only recently replaced the shutoff on the end of the hose as we ran over one, so decided to replace both at the same time.”

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Posted 2 months ago

“Hoselink is a quality product that is priced fairly for the high quality. What I appreciate the most about Hoselink is they stand by their products and they offer great customer service and advice. I bought from Hoselink because I wanted quality, not because I wanted a cheap item I would be replacing in the next season.”

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Posted 2 months ago

“I have been using Hoselink watering systems for several years and love all their associated products. I have three retractable hose systems, one each for the three areas of my home.”

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Posted 2 months ago

“I am glad to have purchased the Metal Hose Reel Cart! Straightforward to assemble. Right from the start it is clearly a quality product showing care and thought in design features. A great garden investment and worth paying more than for inferior and cheap plastic reel carts.”

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Posted 2 months ago

“The delivery time was excellent and installation was easy. After using for 3 days of the variable spray nozzle came apart rendering it unable to change sprays nozzles. I only hope the quality doesn't fail on the hose reel. This fault on the gun is not just a one time occurrence. Just poor quality and most nozzles will fail or have failed and the company should have been proactive to remedy the fault Thanks john 0438793259”

Helpful Report

Posted 2 months ago

Hi John, Thank you for your feedback. We're glad to hear that the delivery and installation met your expectations. However, I'm sorry to learn about the issue you experienced with the variable spray nozzle. It can be frustrating when a product does not perform as intended, and we take your concerns about quality seriously. We appreciate you bringing this to our attention, and I encourage you to reach out to our customer support team at 1300 900 617, or send us an email at hello@hoselink.com.au. Thank you for your understanding. Kind Regards, The Hoselink Team

Posted 1 month ago

“Excellent service.”

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Posted 2 months ago

“Easy to order and great product”

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Posted 2 months ago

Hose-Pro International Pty Ltd is rated 4.7 based on 623 reviews