Hoselink Reviews

Name: Hoselink
Address: 1/108 Old Pittwater Road, Brookvale, New South Wales
Rating: 4.68

4.7 Rating 1,227 Reviews

92 %

of reviewers recommend Hoselink

4.7

Based on 1,227 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Hoselink 5 star review on 14th April 2025

R McIver

Hoselink 5 star review on 11th April 2025

1835

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Returning customer after moving house and being extremely satisfied with the reel we installed in our old house. Have now installed two Hoselink 25m Hi-Flow to the front and backyards, and couldn't be happier!”

Helpful Report

Posted 3 weeks ago

“Our 2nd purchase with Hoselink. Great hose reel, love the extra accessories !! Cheers”

Helpful Report

Posted 3 weeks ago

“Good Quality, value for money should last many years”

Helpful Report

Posted 3 weeks ago

Hi Donald, Thank you for your fantastic 5-star review! We’re delighted to hear that you find our products to be of good quality and great value. It’s always our goal to offer items that stand the test of time, and your feedback reassures us that we’re on the right track. We truly appreciate your support and look forward to being part of your garden for many years to come! Best Regards, The Hoselink Team.

Posted 2 weeks ago

“Wonderful products. Haven’t had an issue with anything I have ordered over the last 5 years”

Helpful Report

Posted 3 weeks ago

“Fantastic products with fantastic customer service - thank you Sandra”

Helpful Report

Posted 3 weeks ago

“Great service,great product and fast delivery”

Helpful Report

Posted 3 weeks ago

“Hoselink retractable hose is excellent. Easy to install and good to use.”

Helpful Report

Posted 3 weeks ago

“I have always received excellent service from Hoselink and recommend them to everyone .”

Helpful Report

Posted 3 weeks ago

Hi John, Thank you for your fantastic 5-star review! We're delighted to hear that you've consistently received excellent service from us at Hoselink. Your recommendation means so much to us, and it inspires our team to continue delivering the best experience possible! We truly appreciate your support! Best Regards, The Hoselink Team.

Posted 2 weeks ago

“This is why we buy from a family run business, they care. I recently had a leak in part of my sprayer that would normally not have a fault. My part was replaced free of charge ( we paid postage) evan though the warranty had run out. Thank you”

Helpful Report

Posted 4 weeks ago

Hi Pauline, Thank you for your wonderful 5-star review! We're so pleased to hear that you had a positive experience with our customer service team. It warms our hearts to know that we could assist you, even beyond the warranty period. Your trust in a family-run business means the world to us! We appreciate your support! Best Regards, The Hoselink Team.

Posted 2 weeks ago

“Great service. Very generous sending small items free postage.”

Helpful Report

Posted 4 weeks ago

“I am very pleased with my hoselink hoses and sprinklers. But with my last order of spare parts i was asked to provide my date of birth for a gift, my birthday was the day i completed the form but i must be unlucky no gift was sent.”

Helpful Report

Posted 4 weeks ago

“The customer service, along with the product, is excellent.”

Helpful Report

Posted 4 weeks ago

“I've always been impressed with Hoselink's products and fast delivery.”

Helpful Report

Posted 4 weeks ago

“always great customer service - clip broke on my hose head just out of warranty so they gave me a discount anyway :)”

Helpful Report

Posted 4 weeks ago

“Service can only be described as excellent. We needed a part for a retractable hose that we bought years ago. Hoselink were easy to deal with and replaced the part efficiently and at no cost. It should be noted that the original part was not faulty but rather met its demise when one of dogs was teething. Thank you to the Hoselink team.”

Helpful Report

Posted 4 weeks ago

Hi David, Thank you for your excellent 5-star review! We’re thrilled to hear that you had a positive experience with our service when replacing your part. It’s great to know we could assist you efficiently, even under unique circumstances! Your kind words truly motivate our team to keep delivering top-notch customer care. We appreciate your support! Best Regards, The Hoselink Team.

Posted 3 weeks ago

“So far, the quality of the Hoselink products seems above average, and I’ve been generally impressed. However, I did run into an issue after purchasing a 20 metre hose reel for my dad. Unfortunately, he’s found the fittings difficult to swap out, which has made it challenging for him to use. In the end, I had to buy him a Holman hose reel from Bunnings, as he’s more comfortable with the standard click fittings. I’ve decided to keep the Hoselink reel myself, so now we have two at home. I also wanted to mention my disappointment in discovering that the hose reel was not made in Australia as stated on the box. I was under the impression that it was made in Australia, possibly from something I’d read. Also a friend of mine mentioned that when he purchased his, the post-delivery survey included an option stating “Because it was Australian made” as a reason for buying. That added to my belief that I was supporting a locally made product.”

Helpful Report

Posted 4 weeks ago

“Excellent service and prompt response to issue raised”

Helpful Report

Posted 4 weeks ago

“Love the three solar lights unfortunately only 2 out of the 3 work. I emailed but no response as yet.”

Helpful Report

Posted 4 weeks ago

“Quick delivery easy to install wonderful to use”

Helpful Report

Posted 4 weeks ago

Hi Christine, Thank you for your wonderful 5-star review! We’re thrilled to hear that your order arrived quickly and that you found it easy to install and a pleasure to use. Your satisfaction is our top priority, and it’s great to know we hit the mark! We appreciate your support! Best Regards, The Hoselink Team.

Posted 3 weeks ago

“Easy to install”

Helpful Report

Posted 4 weeks ago

Hoselink is rated 4.7 based on 1,227 reviews